{"id":51941,"date":"2026-09-30T17:28:00","date_gmt":"2026-09-30T10:28:00","guid":{"rendered":"https:\/\/saigonbiz.com\/vn\/?p=51941"},"modified":"2026-10-05T08:19:28","modified_gmt":"2026-10-05T01:19:28","slug":"yellow-ai-ra-mat-nexus-edge-giao-dien-may-tinh-dang-tac-nhan-giup-giai-quyet-cac-van-de-ve-cntt-nhan-su-va-van-hanh-cua-nhan-vien-chu-khong-chi-dua-ra-cau-tra-loi-don-thuan","status":"publish","type":"post","link":"https:\/\/saigonbiz.com\/vn\/yellow-ai-ra-mat-nexus-edge-giao-dien-may-tinh-dang-tac-nhan-giup-giai-quyet-cac-van-de-ve-cntt-nhan-su-va-van-hanh-cua-nhan-vien-chu-khong-chi-dua-ra-cau-tra-loi-don-thuan\/","title":{"rendered":"Yellow.ai Ra M\u1eaft Nexus EDGE, Giao Di\u1ec7n M\u00e1y T\u00ednh D\u1ea1ng T\u00e1c Nh\u00e2n Gi\u00fap Gi\u1ea3i Quy\u1ebft C\u00e1c V\u1ea5n \u0110\u1ec1 v\u1ec1 CNTT, Nh\u00e2n S\u1ef1 v\u00e0 V\u1eadn H\u00e0nh c\u1ee7a Nh\u00e2n Vi\u00ean – Ch\u1ee9 Kh\u00f4ng Ch\u1ec9 \u0110\u01b0a Ra C\u00e2u Tr\u1ea3 L\u1eddi \u0110\u01a1n Thu\u1ea7n"},"content":{"rendered":"\n\n\n
\"\"<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\u0110\u01b0\u1ee3c tri\u1ec3n khai tr\u1ef1c ti\u1ebfp trên máy tính c\u1ee7a t\u1eebng nhân viên, Nexus EDGE có kh\u1ea3 n\u0103ng t\u1ef1 phát hi\u1ec7n s\u1ef1 c\u1ed1 trên thi\u1ebft b\u1ecb, tìm hi\u1ec3u s\u1ef1 c\u1ed1 \u0111ó d\u1ef1a trên d\u1eef li\u1ec7u n\u1ed9i b\u1ed9 và các h\u1ec7 th\u1ed1ng c\u1ee7a công ty, t\u1eeb \u0111ó kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1 ngay t\u1ea1i ch\u1ed7 \u2013 t\u1ea5t c\u1ea3 \u0111\u1ec1u trong ph\u1ea1m vi phân quy\u1ec1n hi\u1ec7n có c\u1ee7a ng\u01b0\u1eddi dùng<\/b><\/p>\n

SAN MATEO, California<\/span>, ngày 30 tháng 9 n\u0103m 2026<\/span> \/PRNewswire\/ — Yellow.ai hôm nay \u0111ã công b\u1ed1 ra m\u1eaft Nexus EDGE<\/b>, m\u1ed9t \u1ee9ng d\u1ee5ng máy tính d\u1ea1ng tác nhân giúp mang Giao Di\u1ec7n Tác Nhân \u0110a N\u0103ng Nexus c\u1ee7a công ty \u0111\u1ebfn th\u1eb3ng máy tính c\u1ee7a nhân viên. Khác v\u1edbi các công c\u1ee5 tìm ki\u1ebfm và tr\u1ee3 lý doanh nghi\u1ec7p thông th\u01b0\u1eddng v\u1ed1n ch\u1ec9 tìm câu tr\u1ea3 l\u1eddi r\u1ed3i phó m\u1eb7c cho nhân viên t\u1ef1 thao tác, Nexus EDGE t\u1ef1 gi\u1ea3i quy\u1ebft d\u1ee9t \u0111i\u1ec3m các v\u1ea5n \u0111\u1ec1 v\u1ec1 CNTT, Nhân S\u1ef1 và V\u1eadn Hành \u2013 ngay trên chính thi\u1ebft b\u1ecb, theo th\u1eddi gian th\u1ef1c và hoàn toàn tuân th\u1ee7 phân quy\u1ec1n theo vai trò c\u1ee7a nhân viên.<\/p>\n

\n

\"Yellow.ai<\/a>
Yellow.ai Launches Nexus EDGE<\/span><\/p>\n<\/p><\/div>\n

S\u1ef1 ki\u1ec7n ra m\u1eaft này thi\u1ebft l\u1eadp m\u1ed9t danh m\u1ee5c gi\u1ea3i pháp m\u1edbi mà Yellow.ai g\u1ecdi là T\u1ef1 \u0110\u1ed9ng Hóa Tr\u1ea3i Nghi\u1ec7m Nhân Viên (EX Automation)<\/b>: s\u1ef1 m\u1edf r\u1ed9ng c\u1ee7a AI tác nhân t\u1eeb l\u0129nh v\u1ef1c tr\u1ea3i nghi\u1ec7m khách hàng vào công vi\u1ec7c hàng ngày c\u1ee7a m\u1ecdi ng\u01b0\u1eddi lao \u0111\u1ed9ng tri th\u1ee9c.<\/p>\n

"Trong m\u1ed9t th\u1eadp k\u1ef7 qua, các công c\u1ee5 h\u1ed7 tr\u1ee3 nhân viên luôn c\u1ea1nh tranh nhau v\u1ec1 t\u1ed1c \u0111\u1ed9 tr\u1ea3 l\u1eddi câu h\u1ecfi", ông Raghu, \u0110\u1ed3ng Sáng L\u1eadp kiêm Giám \u0110\u1ed1c \u0110i\u1ec1u Hành c\u1ee7a Yellow.ai<\/b> cho bi\u1ebft. "Nh\u01b0ng \u0111i\u1ec1u nhân viên th\u1ef1c s\u1ef1 c\u1ea7n không ph\u1ea3i là nh\u1eefng câu tr\u1ea3 l\u1eddi suông. H\u1ecd ch\u1ec9 mu\u1ed1n gi\u1ea3i quy\u1ebft nhanh v\u1ea5n \u0111\u1ec1 \u0111\u1ec3 ti\u1ebfp t\u1ee5c công vi\u1ec7c c\u1ee7a mình. Nexus EDGE chính là giao di\u1ec7n \u0111\u1ea7u tiên thu h\u1eb9p kho\u1ea3ng cách gi\u1eefa vi\u1ec7c "bi\u1ebft cách kh\u1eafc ph\u1ee5c" và "th\u1ef1c hi\u1ec7n kh\u1eafc ph\u1ee5c" \u2013 ngay trên thi\u1ebft b\u1ecb, m\u1ed9t cách t\u1ef1 \u0111\u1ed9ng và an toàn."<\/p>\n

V\u1ea5n \u0111\u1ec1 th\u1ef1c t\u1ebf mà EDGE gi\u1ea3i quy\u1ebft.<\/b> Khi VPN c\u1ee7a nhân viên g\u1eb7p s\u1ef1 c\u1ed1 tr\u01b0\u1edbc th\u1eddi gian tri\u1ec3n khai d\u1ef1 án, ho\u1eb7c ph\u1ea7n m\u1ec1m c\u1ee7a nhân viên m\u1edbi không cài \u0111\u1eb7t \u0111\u01b0\u1ee3c, ho\u1eb7c khi b\u1ed9 ph\u1eadn tài chính c\u1ea7n trích xu\u1ea5t báo cáo t\u1eeb m\u1ed9t \u1ee9ng d\u1ee5ng mà c\u1ea3 n\u0103m h\u1ecd ch\u1ec9 s\u1eed d\u1ee5ng hai l\u1ea7n, các công c\u1ee5 hi\u1ec7n nay th\u01b0\u1eddng ch\u1ec9 h\u01b0\u1edbng h\u1ecd \u0111\u1ebfn m\u1ed9t bài vi\u1ebft h\u01b0\u1edbng d\u1eabn trong c\u01a1 s\u1edf ki\u1ebfn th\u1ee9c và b\u1eaft h\u1ecd x\u1ebfp hàng \u0111\u1ee3i. H\u1ecd nh\u1eadn \u0111\u01b0\u1ee3c câu tr\u1ea3 l\u1eddi; nh\u01b0ng v\u1eabn không th\u1ec3 ti\u1ebfp t\u1ee5c công vi\u1ec7c. Nexus EDGE \u0111\u01b0\u1ee3c t\u1ea1o ra \u0111\u1ec3 phá b\u1ecf ranh gi\u1edbi \u0111ó \u2013 chuy\u1ec3n d\u1ecbch t\u1eeb vi\u1ec7c ch\u1ec9 "truy xu\u1ea5t thông tin" sang "gi\u1ea3i quy\u1ebft d\u1ee9t \u0111i\u1ec3m" v\u1ea5n \u0111\u1ec1.<\/p>\n

C\u01a1 ch\u1ebf v\u1eadn hành.<\/b> Nexus EDGE k\u1ebft h\u1ee3p b\u1ed9 não suy lu\u1eadn trên \u0111ám mây, Nexus Agent<\/b>, v\u1edbi m\u1ed9t tác nhân c\u1ee5c b\u1ed9 \u0111\u01b0\u1ee3c cài \u0111\u1eb7t trên máy tính. EDGE ghi nh\u1eadn tr\u1ea1ng thái màn hình và \u1ee9ng d\u1ee5ng th\u1ef1c t\u1ebf thông qua kh\u1ea3 n\u0103ng s\u1eed d\u1ee5ng máy tính tích h\u1ee3p và m\u1ed9t b\u1ed9 công c\u1ee5 can thi\u1ec7p \u1edf c\u1ea5p h\u1ec7 \u0111i\u1ec1u hành; nó suy lu\u1eadn d\u1ef1a trên c\u01a1 s\u1edf ki\u1ebfn th\u1ee9c, các quy trình v\u1eadn hành tiêu chu\u1ea9n (SOP) và các \u1ee9ng d\u1ee5ng doanh nghi\u1ec7p ph\u1ee5 tr\u1ee3 c\u1ee7a công ty; và khi c\u1ea7n kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1, nó s\u1ebd truy xu\u1ea5t gi\u1ea3i pháp kh\u1eafc ph\u1ee5c chính xác và m\u1edbi nh\u1ea5t t\u1eeb Nexus Agent r\u1ed3i th\u1ef1c thi c\u1ee5c b\u1ed9 trên máy tính \u0111\u1ec3 gi\u1ea3i quy\u1ebft d\u1ee9t \u0111i\u1ec3m v\u1ea5n \u0111\u1ec1. Trí tu\u1ec7 \u0111\u1eb7t trên \u0111ám mây, \u0111ôi tay hành \u0111\u1ed9ng n\u1eb1m ngay t\u1ea1i máy tính, c\u1ea3 hai ph\u1ed1i h\u1ee3p nh\u1ecbp nhàng nh\u01b0 m\u1ed9t th\u1ec3 th\u1ed1ng nh\u1ea5t.<\/p>\n

B\u1ea3o m\u1eadt là ranh gi\u1edbi, ch\u1ee9 không ch\u1ec9 là m\u1ed9t tính n\u0103ng.<\/b> M\u1ecdi hành \u0111\u1ed9ng mà Nexus EDGE th\u1ef1c hi\u1ec7n \u0111\u1ec1u \u0111\u01b0\u1ee3c gi\u1edbi h\u1ea1n trong ph\u1ea1m vi quy\u1ec1n ki\u1ec3m soát truy c\u1eadp d\u1ef1a trên vai trò c\u1ee7a ng\u01b0\u1eddi dùng \u0111ang \u0111\u0103ng nh\u1eadp. EDGE ho\u1ea1t \u0111\u1ed9ng nh\u01b0<\/i> chính nhân viên \u0111ó, trong ph\u1ea1m vi phân quy\u1ec1n c\u1ee7a h\u1ecd và không bao gi\u1edd v\u01b0\u1ee3t quá gi\u1edbi h\u1ea1n \u0111ó \u2013 cung c\u1ea5p cho các \u0111\u1ed9i ng\u0169 b\u1ea3o m\u1eadt m\u1ed9t gi\u1ea3i pháp t\u1ef1 \u0111\u1ed9ng hóa \u0111\u01b0\u1ee3c qu\u1ea3n lý, có th\u1ec3 ki\u1ec3m toán mà không lo l\u1eafng v\u1ec1 nguy c\u01a1 leo thang \u0111\u1eb7c quy\u1ec1n.<\/p>\n

Giá tr\u1ecb mang l\u1ea1i.<\/b> Trong các \u0111\u1ee3t tri\u1ec3n khai ban \u0111\u1ea7u, Nexus EDGE h\u01b0\u1edbng \u0111\u1ebfn vi\u1ec7c gi\u1ea3i quy\u1ebft d\u1ee9t \u0111i\u1ec3m các s\u1ef1 c\u1ed1 th\u01b0\u1eddng g\u1eb7p c\u1ee7a nhân viên ngay trên thi\u1ebft b\u1ecb mà không c\u1ea7n t\u1ea1o phi\u1ebfu yêu c\u1ea7u h\u1ed7 tr\u1ee3, giúp gi\u1ea3m s\u1ed1 l\u01b0\u1ee3ng phi\u1ebfu yêu c\u1ea7u c\u1ea5p 1 g\u1eedi \u0111\u1ebfn các \u0111\u1ed9i ng\u0169 CNTT và Nhân S\u1ef1, \u0111\u1ed3ng th\u1eddi giúp m\u1ed7i nhân viên ti\u1ebft ki\u1ec7m \u0111\u01b0\u1ee3c nhi\u1ec1u gi\u1edd làm vi\u1ec7c hi\u1ec7u qu\u1ea3 m\u1ed7i n\u0103m.<\/p>\n

"Nexus \u0111ã t\u1eebng thay \u0111\u1ed5i hoàn toàn cách các doanh nghi\u1ec7p th\u1ef1c hi\u1ec7n các cu\u1ed9c h\u1ed9i tho\u1ea1i v\u1edbi khách hàng. Gi\u1edd \u0111ây, Nexus EDGE c\u0169ng làm \u0111i\u1ec1u t\u01b0\u01a1ng t\u1ef1 cho nh\u1eefng nhân s\u1ef1 trong n\u1ed9i b\u1ed9 doanh nghi\u1ec7p", ông Rashid Khan, <\/b>\u0110\u1ed3ng Sáng L\u1eadp kiêm Giám \u0110\u1ed1c Ti\u1ebfp Th\u1ecb c\u1ee7a Yellow.ai<\/b> kh\u1eb3ng \u0111\u1ecbnh. "Chúng tôi \u0111ã ng\u1eebng phát tri\u1ec3n các công c\u1ee5 ch\u1ec9 giám sát quá trình làm vi\u1ec7c c\u1ee7a nhân viên, mà thay vào \u0111ó xây d\u1ef1ng m\u1ed9t công c\u1ee5 \u0111\u1ed3ng hành và cùng làm vi\u1ec7c v\u1edbi h\u1ecd."<\/p>\n

Nexus EDGE hi\u1ec7n \u0111ã có s\u1eb5n \u0111\u1ec3 tri\u1ec3n khai \u1edf c\u1ea5p doanh nghi\u1ec7p. \u0110\u1ec3 yêu c\u1ea7u tr\u1ea3i nghi\u1ec7m b\u1ea3n demo, hãy truy c\u1eadp yellow.ai\/nexus-edge<\/b><\/a>.<\/p>\n

Gi\u1edbi thi\u1ec7u v\u1ec1 Yellow.ai<\/b><\/p>\n

Yellow.ai (Bitonic Technology Labs Inc.) là m\u1ed9t n\u1ec1n t\u1ea3ng trí tu\u1ec7 nhân t\u1ea1o (AI) tác nhân c\u1ea5p doanh nghi\u1ec7p, ph\u1ee5c v\u1ee5 h\u01a1n 650 khách hàng trên kh\u1eafp Hoa K\u1ef3, Trung \u0110ông, \u1ea4n \u0110\u1ed9, khu v\u1ef1c Châu Á – Thái Bình D\u01b0\u01a1ng và Nam M\u1ef9. Giao Di\u1ec7n Tác Nhân \u0110a N\u0103ng Nexus c\u1ee7a h\u1ecd cung c\u1ea5p kh\u1ea3 n\u0103ng t\u1ef1 \u0111\u1ed9ng hóa tr\u1ea3i nghi\u1ec7m khách hàng và nhân viên trên quy mô l\u1edbn thông qua các kênh tho\u1ea1i, trò chuy\u1ec7n và gi\u1edd \u0111ây là ngay trên máy tính. Tìm hi\u1ec3u thêm t\u1ea1i yellow.ai<\/b><\/a>.<\/p>\n

 <\/p>\n

<\/div>\n","protected":false},"excerpt":{"rendered":"

\u0110\u01b0\u1ee3c tri\u1ec3n khai tr\u1ef1c ti\u1ebfp trên máy tính c\u1ee7a t\u1eebng nhân viên, Nexus EDGE có kh\u1ea3 n\u0103ng t\u1ef1 phát hi\u1ec7n s\u1ef1 c\u1ed1 trên thi\u1ebft b\u1ecb, tìm hi\u1ec3u s\u1ef1 c\u1ed1 \u0111ó d\u1ef1a trên d\u1eef li\u1ec7u n\u1ed9i b\u1ed9 và các h\u1ec7 th\u1ed1ng c\u1ee7a công ty, t\u1eeb \u0111ó kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1 ngay t\u1ea1i ch\u1ed7 \u2013 t\u1ea5t c\u1ea3 […]\n","protected":false},"author":2604,"featured_media":51942,"comment_status":"open","ping_status":"closed","sticky":false,"template":"Default","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[2293],"tags":[],"class_list":["post-51941","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pr-newswire"],"yoast_head":"\nYellow.ai Ra M\u1eaft Nexus EDGE, Giao Di\u1ec7n M\u00e1y T\u00ednh D\u1ea1ng T\u00e1c Nh\u00e2n Gi\u00fap Gi\u1ea3i Quy\u1ebft C\u00e1c V\u1ea5n \u0110\u1ec1 v\u1ec1 CNTT, Nh\u00e2n S\u1ef1 v\u00e0 V\u1eadn H\u00e0nh c\u1ee7a Nh\u00e2n Vi\u00ean - Ch\u1ee9 Kh\u00f4ng Ch\u1ec9 \u0110\u01b0a Ra C\u00e2u Tr\u1ea3 L\u1eddi \u0110\u01a1n Thu\u1ea7n<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/saigonbiz.com\/vn\/yellow-ai-ra-mat-nexus-edge-giao-dien-may-tinh-dang-tac-nhan-giup-giai-quyet-cac-van-de-ve-cntt-nhan-su-va-van-hanh-cua-nhan-vien-chu-khong-chi-dua-ra-cau-tra-loi-don-thuan\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Yellow.ai Ra M\u1eaft Nexus EDGE, Giao Di\u1ec7n M\u00e1y T\u00ednh D\u1ea1ng T\u00e1c Nh\u00e2n Gi\u00fap Gi\u1ea3i Quy\u1ebft C\u00e1c V\u1ea5n \u0110\u1ec1 v\u1ec1 CNTT, Nh\u00e2n S\u1ef1 v\u00e0 V\u1eadn H\u00e0nh c\u1ee7a Nh\u00e2n Vi\u00ean - Ch\u1ee9 Kh\u00f4ng 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