{"id":49038,"date":"2026-06-12T12:00:12","date_gmt":"2026-06-12T05:00:12","guid":{"rendered":"https:\/\/saigonbiz.com\/vn\/cathay-financial-holdings-ung-dung-cac-mo-hinh-ngon-ngu-nho-ma-nguon-mo-de-nhan-dien-y-dinh-cua-khach-hang\/"},"modified":"2026-06-12T12:00:12","modified_gmt":"2026-06-12T05:00:12","slug":"cathay-financial-holdings-ung-dung-cac-mo-hinh-ngon-ngu-nho-ma-nguon-mo-de-nhan-dien-y-dinh-cua-khach-hang","status":"publish","type":"post","link":"https:\/\/saigonbiz.com\/vn\/cathay-financial-holdings-ung-dung-cac-mo-hinh-ngon-ngu-nho-ma-nguon-mo-de-nhan-dien-y-dinh-cua-khach-hang\/","title":{"rendered":"Cathay Financial Holdings \u1ee9ng d\u1ee5ng c\u00e1c m\u00f4 h\u00ecnh ng\u00f4n ng\u1eef nh\u1ecf m\u00e3 ngu\u1ed3n m\u1edf \u0111\u1ec3 nh\u1eadn di\u1ec7n \u00fd \u0111\u1ecbnh c\u1ee7a kh\u00e1ch h\u00e0ng"},"content":{"rendered":"<div>\n<p>Tinh ch\u1ec9nh c\u00e1c m\u00f4 h\u00ecnh ng\u00f4n ng\u1eef nh\u1ecf nh\u1eb1m hi\u1ec3u r\u00f5 h\u01a1n b\u1ed1i c\u1ea3nh d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh \u0111\u1ecba ph\u01b0\u01a1ng, thu\u1eadt ng\u1eef chuy\u00ean ng\u00e0nh v\u00e0 c\u00e1c y\u00eau c\u1ea7u m\u01a1 h\u1ed3 c\u1ee7a kh\u00e1ch h\u00e0ng<\/p>\n<p>\u0110\u00c0I B\u1eaeC, ng\u00e0y 12 th\u00e1ng 6 n\u0103m 2026 \/PRNewswire\/ &#8212; Nh\u1eb1m n\u00e2ng cao hi\u1ec7u qu\u1ea3 v\u1eadn h\u00e0nh v\u00e0 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng, Cathay Financial Holdings (Cathay FHC) ti\u1ebfp t\u1ee5c th\u00fac \u0111\u1ea9y \u1ee9ng d\u1ee5ng AI t\u1ea1o sinh trong l\u0129nh v\u1ef1c d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh th\u00f4ng qua khu\u00f4n kh\u1ed5 c\u00f4ng ngh\u1ec7 AI t\u1ea1o sinh GAIA v\u00e0 chi\u1ebfn l\u01b0\u1ee3c AI nh\u01b0 m\u1ed9t D\u1ecbch v\u1ee5 (AIaaS). Ti\u1ebfp n\u1ed1i qu\u00e1 tr\u00ecnh ki\u1ec3m ch\u1ee9ng kh\u1ea3 n\u0103ng \u1ee9ng d\u1ee5ng c\u1ee7a c\u00e1c m\u00f4 h\u00ecnh ng\u00f4n ng\u1eef l\u1edbn (LLM) trong l\u0129nh v\u1ef1c t\u00e0i ch\u00ednh v\u00e0o n\u0103m ngo\u00e1i, Cathay FHC m\u1edbi \u0111\u00e2y \u0111\u00e3 c\u00f4ng b\u1ed1 nh\u1eefng k\u1ebft qu\u1ea3 nghi\u00ean c\u1ee9u AI m\u1edbi nh\u1ea5t t\u1ea1i NVIDIA GTC Taipei 2026, gi\u1edbi thi\u1ec7u c\u00e1ch c\u00e1c m\u00f4 h\u00ecnh ng\u00f4n ng\u1eef nh\u1ecf (SLMs) m\u00e3 ngu\u1ed3n m\u1edf c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c tinh ch\u1ec9nh \u0111\u1ec3 ph\u00e2n lo\u1ea1i \u00fd \u0111\u1ecbnh c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 \u1ee9ng d\u1ee5ng trong c\u00e1c k\u1ecbch b\u1ea3n d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh trong t\u01b0\u01a1ng lai.<\/p>\n<p>Nghi\u00ean c\u1ee9u \u0111\u00e3 \u0111\u00e1nh gi\u00e1 m\u1ed9t s\u1ed1 m\u00f4 h\u00ecnh m\u00e3 ngu\u1ed3n m\u1edf h\u00e0ng \u0111\u1ea7u t\u1eeb Meta, TAIDE, TAME, NVIDIA v\u00e0 OpenAI. K\u1ebft qu\u1ea3 s\u01a1 b\u1ed9 cho th\u1ea5y, trong khu\u00f4n kh\u1ed5 th\u1eed nghi\u1ec7m n\u00e0y, c\u00e1c SLM sau khi \u0111\u01b0\u1ee3c tinh ch\u1ec9nh c\u00f3 th\u1ec3 gi\u1ea3m s\u1ef1 ph\u1ee5 thu\u1ed9c v\u00e0o c\u00e1c k\u1ef9 thu\u1eadt thi\u1ebft k\u1ebf c\u00e2u l\u1ec7nh (prompt engineering) ph\u1ee9c t\u1ea1p v\u00e0 c\u00e1c m\u00f4-\u0111un truy xu\u1ea5t vector, qua \u0111\u00f3 m\u1edf ra ti\u1ec1m n\u0103ng \u0111\u01a1n gi\u1ea3n h\u00f3a ki\u1ebfn tr\u00fac h\u1ec7 th\u1ed1ng c\u0169ng nh\u01b0 gi\u1ea3m \u0111\u1ed9 ph\u1ee9c t\u1ea1p trong v\u1eadn h\u00e0nh v\u00e0 b\u1ea3o tr\u00ec v\u1ec1 sau.<\/p>\n<p>K\u1ebft qu\u1ea3 nghi\u00ean c\u1ee9u c\u0169ng ch\u1ec9 ra r\u1eb1ng, khi \u0111\u01b0\u1ee3c k\u1ebft h\u1ee3p v\u1edbi c\u00e1c b\u1ed9 d\u1eef li\u1ec7u chuy\u00ean ng\u00e0nh t\u00e0i ch\u00ednh \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf ph\u00f9 h\u1ee3p v\u00e0 qu\u00e1 tr\u00ecnh tinh ch\u1ec9nh m\u00f4 h\u00ecnh c\u00f3 m\u1ee5c ti\u00eau, SLM c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n h\u01a1n n\u1eefa t\u00ednh \u1ed5n \u0111\u1ecbnh c\u1ee7a m\u00f4 h\u00ecnh, hi\u1ec7u qu\u1ea3 suy lu\u1eadn v\u00e0 kh\u1ea3 n\u0103ng ki\u1ec3m so\u00e1t khi tri\u1ec3n khai. Trong t\u00e1c v\u1ee5 ph\u00e2n lo\u1ea1i \u00fd \u0111\u1ecbnh c\u1ee7a kh\u00e1ch h\u00e0ng, SLM sau tinh ch\u1ec9nh \u0111\u1ea1t hi\u1ec7u n\u0103ng g\u1ea7n t\u01b0\u01a1ng \u0111\u01b0\u01a1ng v\u1edbi c\u00e1c LLM ngu\u1ed3n \u0111\u00f3ng ph\u1ed5 bi\u1ebfn v\u00e0 ti\u1ec7m c\u1eadn v\u1edbi c\u00e1c m\u00f4 h\u00ecnh LLM \u0111\u1ed9c quy\u1ec1n h\u00e0ng \u0111\u1ea7u, qua \u0111\u00f3 cung c\u1ea5p c\u01a1 s\u1edf tham kh\u1ea3o th\u1ef1c ti\u1ec5n cho doanh nghi\u1ec7p trong vi\u1ec7c \u0111\u00e1nh gi\u00e1 chi\u1ebfn l\u01b0\u1ee3c hu\u1ea5n luy\u1ec7n v\u00e0 tri\u1ec3n khai m\u00f4 h\u00ecnh AI.<\/p>\n<p>T\u1eeb g\u00f3c \u0111\u1ed9 qu\u1ea3n tr\u1ecb d\u1eef li\u1ec7u v\u00e0 quy\u1ec1n ri\u00eang t\u01b0, nghi\u00ean c\u1ee9u \u0111\u00e3 \u00e1p d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn d\u1eef li\u1ec7u t\u1ed5ng h\u1ee3p ho\u00e0n to\u00e0n, b\u1ea3o \u0111\u1ea3m kh\u00f4ng s\u1eed d\u1ee5ng b\u1ea5t k\u1ef3 th\u00f4ng tin kh\u00e1ch h\u00e0ng th\u1ef1c t\u1ebf n\u00e0o trong qu\u00e1 tr\u00ecnh hu\u1ea5n luy\u1ec7n m\u00f4 h\u00ecnh. Th\u00f4ng qua c\u00e1c k\u1ef9 thu\u1eadt bao g\u1ed3m ph\u00e2n c\u1ee5m ch\u1ee9c n\u0103ng d\u1ecbch v\u1ee5, thi\u1ebft k\u1ebf b\u1ed9 d\u1eef li\u1ec7u \u0111\u01a1n \u00fd \u0111\u1ecbnh v\u00e0 \u0111a \u00fd \u0111\u1ecbnh, b\u1ea3n \u0111\u1ecba h\u00f3a theo b\u1ed1i c\u1ea3nh \u0110\u00e0i Loan v\u00e0 m\u1edf r\u1ed9ng t\u1eeb kh\u00f3a, Cathay FHC \u0111\u00e3 t\u0103ng c\u01b0\u1eddng kh\u1ea3 n\u0103ng hi\u1ec3u c\u1ee7a m\u00f4 h\u00ecnh v\u1ec1 b\u1ed1i c\u1ea3nh d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh \u0111\u1ecba ph\u01b0\u01a1ng, thu\u1eadt ng\u1eef chuy\u00ean ng\u00e0nh v\u00e0 c\u00e1c y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng c\u00f3 t\u00ednh m\u01a1 h\u1ed3.<\/p>\n<p>C\u00e1c \u1ee9ng d\u1ee5ng ti\u1ec1m n\u0103ng trong t\u01b0\u01a1ng lai bao g\u1ed3m tra c\u1ee9u d\u01b0 n\u1ee3 kho\u1ea3n vay th\u1ebf ch\u1ea5p, h\u1ed7 tr\u1ee3 thanh to\u00e1n th\u1ebb t\u00edn d\u1ee5ng v\u00e0 \u0111i\u1ec1u h\u01b0\u1edbng d\u1ecbch v\u1ee5 t\u1ea1i chi nh\u00e1nh, t\u1ea1o n\u1ec1n t\u1ea3ng cho c\u00e1c gi\u1ea3i ph\u00e1p t\u00ecm ki\u1ebfm th\u00f4ng minh, \u0111i\u1ec1u h\u01b0\u1edbng d\u1ecbch v\u1ee5 v\u00e0 tr\u1ea3i nghi\u1ec7m t\u01b0\u01a1ng t\u00e1c kh\u00e1ch h\u00e0ng th\u1ebf h\u1ec7 m\u1edbi.<\/p>\n<p>V\u1ec1 m\u1eb7t ki\u1ebfn tr\u00fac k\u1ef9 thu\u1eadt, Cathay FHC \u0111\u00e3 t\u00edch h\u1ee3p c\u00e1c c\u00f4ng c\u1ee5 AI c\u1ee7a NVIDIA \u2014 bao g\u1ed3m NVIDIA NeMo Customizer, NVIDIA NeMo Curator v\u00e0 NVIDIA TensorRT-LLM \u2014 c\u00f9ng v\u1edbi c\u00e1c t\u00e0i nguy\u00ean \u0111i\u1ec7n to\u00e1n d\u1ef1a tr\u00ean ki\u1ebfn tr\u00fac NVIDIA Hopper \u0111\u1ec3 h\u1ed7 tr\u1ee3 t\u1ea1o d\u1eef li\u1ec7u, tinh ch\u1ec9nh m\u00f4 h\u00ecnh, t\u1ed1i \u01b0u h\u00f3a suy lu\u1eadn v\u00e0 \u0111\u00e1nh gi\u00e1 th\u1ef1c nghi\u1ec7m. Th\u00f4ng qua vi\u1ec7c t\u1eadn d\u1ee5ng h\u1ec7 sinh th\u00e1i AI c\u1ee7a NVIDIA, Cathay FHC ti\u1ebfp t\u1ee5c c\u1ee7ng c\u1ed1 n\u0103ng l\u1ef1c trong ph\u00e1t tri\u1ec3n m\u00f4 h\u00ecnh chuy\u00ean ng\u00e0nh t\u00e0i ch\u00ednh, qu\u1ea3n tr\u1ecb d\u1eef li\u1ec7u v\u00e0 x\u00e1c th\u1ef1c \u1ee9ng d\u1ee5ng.<\/p>\n<p>Trong nh\u1eefng n\u0103m g\u1ea7n \u0111\u00e2y, Cathay FHC kh\u00f4ng ng\u1eebng m\u1edf r\u1ed9ng vi\u1ec7c \u0111\u1ed5i m\u1edbi AI tr\u00ean nhi\u1ec1u k\u1ecbch b\u1ea3n t\u00e0i ch\u00ednh kh\u00e1c nhau, x\u00e2y d\u1ef1ng n\u1ec1n t\u1ea3ng c\u00f4ng ngh\u1ec7 c\u00f3 kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng bao qu\u00e1t t\u1eeb t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh n\u1ed9i b\u1ed9, n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, th\u1ea5u hi\u1ec3u tri th\u1ee9c t\u00e0i ch\u00ednh cho \u0111\u1ebfn qu\u1ea3n tr\u1ecb m\u00f4 h\u00ecnh. Trong b\u1ed1i c\u1ea3nh c\u00e1c t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh ph\u1ea3i th\u00edch \u1ee9ng v\u1edbi m\u00f4i tr\u01b0\u1eddng ph\u00e1p l\u00fd ng\u00e0y c\u00e0ng ch\u1eb7t ch\u1ebd, y\u00eau c\u1ea7u qu\u1ea3n tr\u1ecb d\u1eef li\u1ec7u kh\u1eaft khe v\u00e0 k\u1ef3 v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng thay \u0111\u1ed5i nhanh ch\u00f3ng, Cathay FHC v\u1eabn cam k\u1ebft th\u00fac \u0111\u1ea9y nghi\u00ean c\u1ee9u AI theo h\u01b0\u1edbng tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh, an to\u00e0n v\u00e0 ki\u00ean c\u01b0\u1eddng.<\/p>\n<p>Trong th\u1eddi gian t\u1edbi, Cathay FHC s\u1ebd ti\u1ebfp t\u1ee5c nghi\u00ean c\u1ee9u c\u00e1c k\u1ef9 thu\u1eadt ph\u00e2n lo\u1ea1i ng\u1eef c\u1ea3nh d\u00e0i, kh\u1ea3 n\u0103ng hi\u1ec3u t\u00e0i li\u1ec7u t\u00e0i ch\u00ednh n\u00e2ng cao v\u00e0 c\u00e1c \u1ee9ng d\u1ee5ng AI tr\u00ean nhi\u1ec1u k\u1ecbch b\u1ea3n kh\u00e1c nhau. Th\u00f4ng qua vi\u1ec7c ph\u00e1t tri\u1ec3n c\u00e1c ph\u01b0\u01a1ng ph\u00e1p hu\u1ea5n luy\u1ec7n v\u00e0 tri\u1ec3n khai m\u00f4 h\u00ecnh \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf ri\u00eang cho l\u0129nh v\u1ef1c t\u00e0i ch\u00ednh, c\u00f4ng ty h\u01b0\u1edbng t\u1edbi m\u1ee5c ti\u00eau \u0111\u1ea9y nhanh \u0111\u1ed5i m\u1edbi s\u00e1ng t\u1ea1o v\u00e0 t\u1ea1o ra c\u00e1c d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh th\u00f4ng minh h\u01a1n, hi\u1ec7u qu\u1ea3 h\u01a1n v\u00e0 l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m.<\/p>\n<div class=\"PRN_ImbeddedAssetReference\" id=\"DivAssetPlaceHolder4385\">\n<p style=\"TEXT-ALIGN: center; WIDTH: 100%\"><a href=\"https:\/\/mma.prnasia.com\/media2\/2996786\/photo.html\" target=\"_blank\" rel=\"nofollow\" style=\"color: #0000FF\"><img decoding=\"async\" src=\"https:\/\/mma.prnasia.com\/media2\/2996786\/photo.jpg?p=medium600\" title=\"Cathay Financial Holdings presented validation results for open-source small language models (SLMs) at NVIDIA GTC Taipei 2026, demonstrating how fine-tuned SLMs can support customer intent classification while enhancing AI's understanding of local financial service contexts, domain-specific terminology, and ambiguous customer queries. (Source: Cathay Financial Holdings)\" alt=\"Cathay Financial Holdings presented validation results for open-source small language models (SLMs) at NVIDIA GTC Taipei 2026, demonstrating how fine-tuned SLMs can support customer intent classification while enhancing AI's understanding of local financial service contexts, domain-specific terminology, and ambiguous customer queries. (Source: Cathay Financial Holdings)\"><\/a><br \/><span>Cathay Financial Holdings presented validation results for open-source small language models (SLMs) at NVIDIA GTC Taipei 2026, demonstrating how fine-tuned SLMs can support customer intent classification while enhancing AI&#8217;s understanding of local financial service contexts, domain-specific terminology, and ambiguous customer queries. (Source: Cathay Financial Holdings)<\/span><\/p>\n<\/p><\/div>\n<p>\u00a0<\/p>\n<div class=\"PRN_ImbeddedAssetReference\" id=\"DivAssetPlaceHolder0\">  <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Tinh ch\u1ec9nh c\u00e1c m\u00f4 h\u00ecnh ng\u00f4n ng\u1eef nh\u1ecf nh\u1eb1m hi\u1ec3u r\u00f5 h\u01a1n b\u1ed1i c\u1ea3nh d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh \u0111\u1ecba ph\u01b0\u01a1ng, thu\u1eadt ng\u1eef chuy\u00ean ng\u00e0nh v\u00e0 c\u00e1c y\u00eau c\u1ea7u m\u01a1 h\u1ed3 c\u1ee7a kh\u00e1ch h\u00e0ng \u0110\u00c0I B\u1eaeC, ng\u00e0y 12 th\u00e1ng 6 n\u0103m 2026 \/PRNewswire\/ &#8212; Nh\u1eb1m n\u00e2ng cao hi\u1ec7u qu\u1ea3 v\u1eadn h\u00e0nh v\u00e0 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng, [&#8230;]\n","protected":false},"author":2604,"featured_media":49047,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[2293],"tags":[],"class_list":["post-49038","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pr-newswire"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.6 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Cathay Financial Holdings \u1ee9ng d\u1ee5ng c\u00e1c m\u00f4 h\u00ecnh ng\u00f4n ng\u1eef nh\u1ecf m\u00e3 ngu\u1ed3n m\u1edf \u0111\u1ec3 nh\u1eadn di\u1ec7n \u00fd \u0111\u1ecbnh c\u1ee7a kh\u00e1ch h\u00e0ng<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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