{"id":47014,"date":"2026-03-27T17:44:20","date_gmt":"2026-03-27T10:44:20","guid":{"rendered":"https:\/\/saigonbiz.com\/vn\/?p=47014"},"modified":"2026-03-27T17:44:20","modified_gmt":"2026-03-27T10:44:20","slug":"infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai","status":"publish","type":"post","link":"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/","title":{"rendered":"Infobip ra m\u1eaft AgentOS, n\u1ec1n t\u1ea3ng \u0111i\u1ec1u ph\u1ed1i AI"},"content":{"rendered":"

N\u1ec1n t\u1ea3ng truy\u1ec1n th\u00f4ng \u0111\u00e1m m\u00e2y to\u00e0n c\u1ea7u Infobip chu\u1ea9n b\u1ecb ra m\u1eaft\u00a0AgentOS, m\u1ed9t h\u1ec7 th\u1ed1ng \u0111i\u1ec1u ph\u1ed1i AI m\u1edbi nh\u1eb1m h\u1ed7 tr\u1ee3 doanh nghi\u1ec7p t\u1ef1 \u0111\u1ed9ng h\u00f3a t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng tr\u00ean quy m\u00f4 l\u1edbn. Gi\u1ea3i ph\u00e1p n\u00e0y \u0111\u00e1nh d\u1ea5u b\u01b0\u1edbc chuy\u1ec3n quan tr\u1ecdng c\u1ee7a Infobip sang chi\u1ebfn l\u01b0\u1ee3c \u201cAI-first\u201d trong l\u0129nh v\u1ef1c tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng, nh\u00e2n d\u1ecbp k\u1ef7 ni\u1ec7m 20 n\u0103m th\u00e0nh l\u1eadp c\u00f4ng ty.<\/strong><\/p>\n

Theo Infobip, AgentOS \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf nh\u01b0 m\u1ed9t \u201cn\u1ec1n t\u1ea3ng \u0111i\u1ec1u ph\u1ed1i\u201d cho c\u00e1c AI agent – nh\u1eefng h\u1ec7 th\u1ed1ng tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o c\u00f3 kh\u1ea3 n\u0103ng giao ti\u1ebfp v\u00e0 x\u1eed l\u00fd y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng. Thay v\u00ec s\u1eed d\u1ee5ng nhi\u1ec1u c\u00f4ng c\u1ee5 r\u1eddi r\u1ea1c \u0111\u1ec3 qu\u1ea3n l\u00fd d\u1eef li\u1ec7u v\u00e0 x\u00e2y d\u1ef1ng k\u1ecbch b\u1ea3n giao ti\u1ebfp, doanh nghi\u1ec7p c\u00f3 th\u1ec3 v\u1eadn h\u00e0nh to\u00e0n b\u1ed9 h\u1ec7 th\u1ed1ng AI th\u00f4ng qua m\u1ed9t n\u1ec1n t\u1ea3ng th\u1ed1ng nh\u1ea5t.<\/p>\n

Nhu c\u1ea7u \u0111i\u1ec1u ph\u1ed1i AI trong ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/strong><\/p>\n

Trong nh\u1eefng n\u0103m g\u1ea7n \u0111\u00e2y, nhi\u1ec1u doanh nghi\u1ec7p \u0111\u00e3 b\u1eaft \u0111\u1ea7u \u1ee9ng d\u1ee5ng AI v\u00e0o ho\u1ea1t \u0111\u1ed9ng ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00e0 ti\u1ebfp th\u1ecb. Tuy nhi\u00ean, ph\u1ea7n l\u1edbn c\u00e1c gi\u1ea3i ph\u00e1p hi\u1ec7n nay ch\u1ec9 d\u1eebng \u1edf vi\u1ec7c tri\u1ec3n khai chatbot ho\u1eb7c c\u00e1c k\u1ecbch b\u1ea3n giao ti\u1ebfp \u0111\u01a1n l\u1ebb. Khi quy m\u00f4 d\u1eef li\u1ec7u v\u00e0 s\u1ed1 l\u01b0\u1ee3ng k\u00eanh giao ti\u1ebfp t\u0103ng l\u00ean, vi\u1ec7c qu\u1ea3n l\u00fd c\u00e1c h\u1ec7 th\u1ed1ng n\u00e0y tr\u1edf n\u00ean ph\u1ee9c t\u1ea1p.<\/p>\n

M\u1ed9t th\u00e1ch th\u1ee9c l\u1edbn l\u00e0 d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng th\u01b0\u1eddng b\u1ecb ph\u00e2n t\u00e1n \u1edf nhi\u1ec1u h\u1ec7 th\u1ed1ng kh\u00e1c nhau. \u0110i\u1ec1u n\u00e0y khi\u1ebfn c\u00e1c AI agent kh\u00f3 x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c b\u1ee9c tranh to\u00e0n di\u1ec7n v\u1ec1 h\u00e0nh tr\u00ecnh c\u1ee7a kh\u00e1ch h\u00e0ng, t\u1eeb \u0111\u00f3 h\u1ea1n ch\u1ebf kh\u1ea3 n\u0103ng c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m. Ngo\u00e0i ra, nhi\u1ec1u doanh nghi\u1ec7p v\u1eabn g\u1eb7p kh\u00f3 kh\u0103n khi tri\u1ec3n khai AI \u1edf m\u00f4i tr\u01b0\u1eddng th\u1ef1c t\u1ebf do r\u00e0o c\u1ea3n d\u1eef li\u1ec7u v\u00e0 c\u00e1c v\u1ea5n \u0111\u1ec1 n\u1ed9i b\u1ed9 trong qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i s\u1ed1.<\/p>\n

AgentOS \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n nh\u1eb1m gi\u1ea3i quy\u1ebft nh\u1eefng v\u1ea5n \u0111\u1ec1 n\u00e0y b\u1eb1ng c\u00e1ch \u0111\u00f3ng vai tr\u00f2 trung t\u00e2m \u0111i\u1ec1u ph\u1ed1i cho to\u00e0n b\u1ed9 h\u1ec7 th\u1ed1ng AI. N\u1ec1n t\u1ea3ng c\u00f3 th\u1ec3 k\u1ebft h\u1ee3p d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng, m\u1ee5c ti\u00eau kinh doanh v\u00e0 c\u00e1c k\u00eanh giao ti\u1ebfp \u0111\u1ec3 gi\u00fap AI agent t\u1ef1 \u0111\u1ed9ng quy\u1ebft \u0111\u1ecbnh c\u00e1ch t\u01b0\u01a1ng t\u00e1c v\u1edbi t\u1eebng kh\u00e1ch h\u00e0ng.<\/p>\n

T\u1ef1 \u0111\u1ed9ng h\u00f3a t\u01b0\u01a1ng t\u00e1c tr\u00ean nhi\u1ec1u k\u00eanh<\/strong><\/p>\n

Theo Infobip, AgentOS ho\u1ea1t \u0111\u1ed9ng c\u00f9ng v\u1edbi h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng c\u1ee7a c\u00f4ng ty \u0111\u1ec3 h\u1ed7 tr\u1ee3 doanh nghi\u1ec7p x\u00e2y d\u1ef1ng c\u00e1c AI agent c\u00f3 kh\u1ea3 n\u0103ng t\u01b0\u01a1ng t\u00e1c tr\u00ean nhi\u1ec1u k\u00eanh nh\u01b0 tin nh\u1eafn, email hay cu\u1ed9c g\u1ecdi.<\/p>\n

H\u1ec7 th\u1ed1ng c\u00f3 th\u1ec3 t\u1ef1 \u0111i\u1ec1u ch\u1ec9nh n\u1ed9i dung v\u00e0 th\u1eddi \u0111i\u1ec3m li\u00ean h\u1ec7 d\u1ef1a tr\u00ean h\u00e0nh vi v\u00e0 d\u1eef li\u1ec7u c\u1ee7a kh\u00e1ch h\u00e0ng, t\u1eeb \u0111\u00f3 gi\u00fap doanh nghi\u1ec7p c\u1ea3i thi\u1ec7n t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i, m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng v\u00e0 v\u00f2ng \u0111\u1eddi kh\u00e1ch h\u00e0ng. Vi\u1ec7c t\u00edch h\u1ee3p nhi\u1ec1u k\u00eanh truy\u1ec1n th\u00f4ng v\u00e0o m\u1ed9t n\u1ec1n t\u1ea3ng c\u0169ng gi\u00fap gi\u1ea3m s\u1ed1 l\u01b0\u1ee3ng c\u00f4ng c\u1ee5 c\u1ea7n s\u1eed d\u1ee5ng trong qu\u00e1 tr\u00ecnh v\u1eadn h\u00e0nh.<\/p>\n

Infobip cho bi\u1ebft AgentOS \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 doanh nghi\u1ec7p c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u t\u1eeb c\u00e1c m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 nh\u01b0 h\u1ed7 tr\u1ee3 b\u00e1n h\u00e0ng ho\u1eb7c ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, sau \u0111\u00f3 m\u1edf r\u1ed9ng sang nhi\u1ec1u ho\u1ea1t \u0111\u1ed9ng kh\u00e1c khi h\u1ec7 th\u1ed1ng v\u1eadn h\u00e0nh \u1ed5n \u0111\u1ecbnh.<\/p>\n

K\u1ebft n\u1ed1i v\u1edbi h\u1ec7 sinh th\u00e1i AI v\u00e0 h\u1ec7 th\u1ed1ng b\u00ean th\u1ee9 ba<\/strong><\/p>\n

M\u1ed9t \u0111i\u1ec3m \u0111\u00e1ng ch\u00fa \u00fd c\u1ee7a AgentOS l\u00e0 kh\u1ea3 n\u0103ng k\u1ebft n\u1ed1i v\u1edbi nhi\u1ec1u h\u1ec7 th\u1ed1ng AI kh\u00e1c nhau. Infobip \u0111\u00e3 t\u00edch h\u1ee3p c\u00e1c m\u00e1y ch\u1ee7 cho ph\u00e9p n\u1ec1n t\u1ea3ng t\u01b0\u01a1ng t\u00e1c v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng b\u00ean th\u1ee9 ba, gi\u00fap AI agent th\u1ef1c hi\u1ec7n nhi\u1ec1u t\u00e1c v\u1ee5 cho ng\u01b0\u1eddi d\u00f9ng nh\u01b0 \u0111\u1eb7t v\u00e9 m\u00e1y bay, x\u00e1c th\u1ef1c t\u00e0i kho\u1ea3n ho\u1eb7c x\u1eed l\u00fd c\u00e1c y\u00eau c\u1ea7u d\u1ecbch v\u1ee5.<\/p>\n

Infobip c\u0169ng \u00e1p d\u1ee5ng m\u00f4 h\u00ecnh AI l\u00e0m vi\u1ec7c c\u00f9ng con ng\u01b0\u1eddi. Trong \u0111\u00f3, AI \u0111\u1ea3m nh\u1eadn c\u00e1c nhi\u1ec7m v\u1ee5 l\u1eb7p l\u1ea1i ho\u1eb7c x\u1eed l\u00fd kh\u1ed1i l\u01b0\u1ee3ng l\u1edbn d\u1eef li\u1ec7u, trong khi nh\u00e2n s\u1ef1 s\u1ebd can thi\u1ec7p khi ph\u00e1t sinh c\u00e1c t\u00ecnh hu\u1ed1ng ph\u1ee9c t\u1ea1p v\u00e0 li\u00ean t\u1ee5c c\u1ea3i thi\u1ec7n h\u1ec7 th\u1ed1ng.<\/p>\n

Theo \u00f4ng Ph\u1ea1m Gia D\u00e2n, Gi\u00e1m \u0111\u1ed1c Ph\u00e1t tri\u1ec3n Kinh doanh c\u1ee7a Infobip Vi\u1ec7t Nam, AgentOS \u0111\u00f3ng vai tr\u00f2 nh\u01b0 \u201ch\u1ec7 th\u1ed1ng \u0111i\u1ec1u khi\u1ec3n\u201d gi\u00fap AI t\u1ef1 \u0111\u1ed9ng quy\u1ebft \u0111\u1ecbnh c\u00e1ch t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng d\u1ef1a tr\u00ean d\u1eef li\u1ec7u v\u00e0 h\u00e0nh vi c\u1ee7a h\u1ecd. V\u1edbi h\u01a1n 15 k\u00eanh giao ti\u1ebfp \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p s\u1eb5n, h\u1ec7 th\u1ed1ng c\u00f3 th\u1ec3 ho\u1ea1t \u0111\u1ed9ng tr\u00ean nhi\u1ec1u n\u1ec1n t\u1ea3ng kh\u00e1c nhau v\u00e0 \u0111i\u1ec1u ch\u1ec9nh n\u1ed9i dung li\u00ean h\u1ec7 ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng kh\u00e1ch h\u00e0ng \u1edf quy m\u00f4 l\u1edbn.<\/p>\n

Xu h\u01b0\u1edbng AI agent trong nhi\u1ec1u ng\u00e0nh<\/strong><\/p>\n

Theo Infobip, c\u00e1c ng\u00e0nh b\u00e1n l\u1ebb v\u00e0 th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed \u0111ang d\u1eabn \u0111\u1ea7u xu h\u01b0\u1edbng \u1ee9ng d\u1ee5ng AI agent nh\u1eb1m c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. B\u00ean c\u1ea1nh \u0111\u00f3, c\u00e1c l\u0129nh v\u1ef1c nh\u01b0 y t\u1ebf v\u00e0 t\u00e0i ch\u00ednh c\u0169ng \u0111ang nhanh ch\u00f3ng tri\u1ec3n khai c\u00e1c gi\u1ea3i ph\u00e1p AI, \u0111\u1eb7c bi\u1ec7t ch\u00fa tr\u1ecdng \u0111\u1ebfn y\u1ebfu t\u1ed1 b\u1ea3o m\u1eadt v\u00e0 tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh.<\/p>\n

Vi\u1ec7c ra m\u1eaft AgentOS cho th\u1ea5y cu\u1ed9c c\u1ea1nh tranh trong l\u0129nh v\u1ef1c AI cho tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u0111ang b\u01b0\u1edbc sang giai \u0111o\u1ea1n m\u1edbi, n\u01a1i doanh nghi\u1ec7p kh\u00f4ng ch\u1ec9 tri\u1ec3n khai c\u00e1c c\u00f4ng c\u1ee5 AI \u0111\u01a1n l\u1ebb m\u00e0 h\u01b0\u1edbng t\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng \u0111i\u1ec1u ph\u1ed1i th\u00f4ng minh c\u00f3 kh\u1ea3 n\u0103ng v\u1eadn h\u00e0nh tr\u00ean quy m\u00f4 l\u1edbn.<\/p>\n

\n","protected":false},"excerpt":{"rendered":"

N\u1ec1n t\u1ea3ng truy\u1ec1n th\u00f4ng \u0111\u00e1m m\u00e2y to\u00e0n c\u1ea7u Infobip chu\u1ea9n b\u1ecb ra m\u1eaft\u00a0AgentOS, m\u1ed9t h\u1ec7 th\u1ed1ng \u0111i\u1ec1u ph\u1ed1i AI m\u1edbi nh\u1eb1m h\u1ed7 tr\u1ee3 doanh nghi\u1ec7p t\u1ef1 \u0111\u1ed9ng h\u00f3a t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng tr\u00ean quy m\u00f4 l\u1edbn. Gi\u1ea3i ph\u00e1p n\u00e0y \u0111\u00e1nh d\u1ea5u b\u01b0\u1edbc chuy\u1ec3n quan tr\u1ecdng c\u1ee7a Infobip sang chi\u1ebfn l\u01b0\u1ee3c \u201cAI-first\u201d trong l\u0129nh v\u1ef1c […]\n","protected":false},"author":3841,"featured_media":47017,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[3045],"tags":[],"class_list":["post-47014","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cong-nghe"],"yoast_head":"\nInfobip ra m\u1eaft AgentOS, n\u1ec1n t\u1ea3ng \u0111i\u1ec1u ph\u1ed1i AI<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Infobip ra m\u1eaft AgentOS, n\u1ec1n t\u1ea3ng \u0111i\u1ec1u ph\u1ed1i AI\" \/>\n<meta property=\"og:description\" content=\"\" \/>\n<meta property=\"og:url\" content=\"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/\" \/>\n<meta property=\"og:site_name\" content=\"C\u1ed9ng \u0111\u1ed3ng SaigonBiz\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SaigonbizGroup\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-27T10:44:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/saigonbiz.com\/vn\/wp-content\/uploads\/2026\/03\/Anh-man-hinh-2026-03-27-luc-17.34.52.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1196\" \/>\n\t<meta property=\"og:image:height\" content=\"668\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Thi\u00ean Di\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u0110\u01b0\u1ee3c vi\u1ebft b\u1edfi\" \/>\n\t<meta name=\"twitter:data1\" content=\"Thi\u00ean Di\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 ph\u00fat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/\"},\"author\":{\"name\":\"Thi\u00ean Di\",\"@id\":\"https:\/\/saigonbiz.com\/vn\/#\/schema\/person\/5b2e67450c8c0acdb1ad2273c42660ba\"},\"headline\":\"Infobip ra m\u1eaft AgentOS, n\u1ec1n t\u1ea3ng \u0111i\u1ec1u ph\u1ed1i AI\",\"datePublished\":\"2026-03-27T10:44:20+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/\"},\"wordCount\":1390,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/saigonbiz.com\/vn\/#organization\"},\"image\":{\"@id\":\"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/saigonbiz.com\/vn\/wp-content\/uploads\/2026\/03\/Anh-man-hinh-2026-03-27-luc-17.34.52.png\",\"articleSection\":[\"C\u00f4ng ngh\u1ec7\"],\"inLanguage\":\"vi\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/\",\"url\":\"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/\",\"name\":\"Infobip ra m\u1eaft AgentOS, n\u1ec1n t\u1ea3ng \u0111i\u1ec1u ph\u1ed1i AI\",\"isPartOf\":{\"@id\":\"https:\/\/saigonbiz.com\/vn\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/saigonbiz.com\/vn\/wp-content\/uploads\/2026\/03\/Anh-man-hinh-2026-03-27-luc-17.34.52.png\",\"datePublished\":\"2026-03-27T10:44:20+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/#breadcrumb\"},\"inLanguage\":\"vi\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"vi\",\"@id\":\"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/#primaryimage\",\"url\":\"https:\/\/saigonbiz.com\/vn\/wp-content\/uploads\/2026\/03\/Anh-man-hinh-2026-03-27-luc-17.34.52.png\",\"contentUrl\":\"https:\/\/saigonbiz.com\/vn\/wp-content\/uploads\/2026\/03\/Anh-man-hinh-2026-03-27-luc-17.34.52.png\",\"width\":1196,\"height\":668},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Trang ch\u1ee7\",\"item\":\"https:\/\/saigonbiz.com\/vn\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Infobip ra m\u1eaft AgentOS, n\u1ec1n t\u1ea3ng \u0111i\u1ec1u ph\u1ed1i AI\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/saigonbiz.com\/vn\/#website\",\"url\":\"https:\/\/saigonbiz.com\/vn\/\",\"name\":\"C\u1ed9ng \u0111\u1ed3ng SaigonBiz\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/saigonbiz.com\/vn\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/saigonbiz.com\/vn\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"vi\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/saigonbiz.com\/vn\/#organization\",\"name\":\"C\u1ed9ng \u0111\u1ed3ng SaigonBiz\",\"url\":\"https:\/\/saigonbiz.com\/vn\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"vi\",\"@id\":\"https:\/\/saigonbiz.com\/vn\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/saigonbiz.com\/vn\/wp-content\/uploads\/2025\/11\/cropped-c2adea16-1c71-4315-8801-803a8d237e2a_removalai_preview.png\",\"contentUrl\":\"https:\/\/saigonbiz.com\/vn\/wp-content\/uploads\/2025\/11\/cropped-c2adea16-1c71-4315-8801-803a8d237e2a_removalai_preview.png\",\"width\":512,\"height\":512,\"caption\":\"C\u1ed9ng \u0111\u1ed3ng SaigonBiz\"},\"image\":{\"@id\":\"https:\/\/saigonbiz.com\/vn\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/SaigonbizGroup\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/saigonbiz.com\/vn\/#\/schema\/person\/5b2e67450c8c0acdb1ad2273c42660ba\",\"name\":\"Thi\u00ean Di\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"vi\",\"@id\":\"https:\/\/saigonbiz.com\/vn\/wp-content\/uploads\/2025\/11\/logo-2025-1.png\",\"url\":\"https:\/\/saigonbiz.com\/vn\/wp-content\/uploads\/2025\/11\/logo-2025-1.png\",\"contentUrl\":\"https:\/\/saigonbiz.com\/vn\/wp-content\/uploads\/2025\/11\/logo-2025-1.png\",\"caption\":\"Thi\u00ean Di\"},\"url\":\"https:\/\/saigonbiz.com\/vn\/profile\/kittynguyen\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Infobip ra m\u1eaft AgentOS, n\u1ec1n t\u1ea3ng \u0111i\u1ec1u ph\u1ed1i AI","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/","og_locale":"vi_VN","og_type":"article","og_title":"Infobip ra m\u1eaft AgentOS, n\u1ec1n t\u1ea3ng \u0111i\u1ec1u ph\u1ed1i AI","og_description":"N\u1ec1n t\u1ea3ng truy\u1ec1n th\u00f4ng \u0111\u00e1m m\u00e2y to\u00e0n c\u1ea7u Infobip chu\u1ea9n b\u1ecb ra m\u1eaft\u00a0AgentOS, m\u1ed9t h\u1ec7 th\u1ed1ng \u0111i\u1ec1u ph\u1ed1i AI m\u1edbi nh\u1eb1m h\u1ed7 tr?","og_url":"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/","og_site_name":"C\u1ed9ng \u0111\u1ed3ng SaigonBiz","article_publisher":"https:\/\/www.facebook.com\/SaigonbizGroup","article_published_time":"2026-03-27T10:44:20+00:00","og_image":[{"width":1196,"height":668,"url":"https:\/\/saigonbiz.com\/vn\/wp-content\/uploads\/2026\/03\/Anh-man-hinh-2026-03-27-luc-17.34.52.png","type":"image\/png"}],"author":"Thi\u00ean Di","twitter_card":"summary_large_image","twitter_misc":{"\u0110\u01b0\u1ee3c vi\u1ebft b\u1edfi":"Thi\u00ean Di","\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc":"6 ph\u00fat"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/#article","isPartOf":{"@id":"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/"},"author":{"name":"Thi\u00ean Di","@id":"https:\/\/saigonbiz.com\/vn\/#\/schema\/person\/5b2e67450c8c0acdb1ad2273c42660ba"},"headline":"Infobip ra m\u1eaft AgentOS, n\u1ec1n t\u1ea3ng \u0111i\u1ec1u ph\u1ed1i AI","datePublished":"2026-03-27T10:44:20+00:00","mainEntityOfPage":{"@id":"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/"},"wordCount":1390,"commentCount":0,"publisher":{"@id":"https:\/\/saigonbiz.com\/vn\/#organization"},"image":{"@id":"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/#primaryimage"},"thumbnailUrl":"https:\/\/saigonbiz.com\/vn\/wp-content\/uploads\/2026\/03\/Anh-man-hinh-2026-03-27-luc-17.34.52.png","articleSection":["C\u00f4ng ngh\u1ec7"],"inLanguage":"vi","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/","url":"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/","name":"Infobip ra m\u1eaft AgentOS, n\u1ec1n t\u1ea3ng \u0111i\u1ec1u ph\u1ed1i AI","isPartOf":{"@id":"https:\/\/saigonbiz.com\/vn\/#website"},"primaryImageOfPage":{"@id":"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/#primaryimage"},"image":{"@id":"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/#primaryimage"},"thumbnailUrl":"https:\/\/saigonbiz.com\/vn\/wp-content\/uploads\/2026\/03\/Anh-man-hinh-2026-03-27-luc-17.34.52.png","datePublished":"2026-03-27T10:44:20+00:00","breadcrumb":{"@id":"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/#breadcrumb"},"inLanguage":"vi","potentialAction":[{"@type":"ReadAction","target":["https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/"]}]},{"@type":"ImageObject","inLanguage":"vi","@id":"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/#primaryimage","url":"https:\/\/saigonbiz.com\/vn\/wp-content\/uploads\/2026\/03\/Anh-man-hinh-2026-03-27-luc-17.34.52.png","contentUrl":"https:\/\/saigonbiz.com\/vn\/wp-content\/uploads\/2026\/03\/Anh-man-hinh-2026-03-27-luc-17.34.52.png","width":1196,"height":668},{"@type":"BreadcrumbList","@id":"https:\/\/saigonbiz.com\/vn\/infobip-ra-mat-agentos-nen-tang-dieu-phoi-ai\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Trang ch\u1ee7","item":"https:\/\/saigonbiz.com\/vn\/"},{"@type":"ListItem","position":2,"name":"Infobip ra m\u1eaft AgentOS, n\u1ec1n t\u1ea3ng \u0111i\u1ec1u ph\u1ed1i AI"}]},{"@type":"WebSite","@id":"https:\/\/saigonbiz.com\/vn\/#website","url":"https:\/\/saigonbiz.com\/vn\/","name":"C\u1ed9ng \u0111\u1ed3ng SaigonBiz","description":"","publisher":{"@id":"https:\/\/saigonbiz.com\/vn\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/saigonbiz.com\/vn\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"vi"},{"@type":"Organization","@id":"https:\/\/saigonbiz.com\/vn\/#organization","name":"C\u1ed9ng \u0111\u1ed3ng SaigonBiz","url":"https:\/\/saigonbiz.com\/vn\/","logo":{"@type":"ImageObject","inLanguage":"vi","@id":"https:\/\/saigonbiz.com\/vn\/#\/schema\/logo\/image\/","url":"https:\/\/saigonbiz.com\/vn\/wp-content\/uploads\/2025\/11\/cropped-c2adea16-1c71-4315-8801-803a8d237e2a_removalai_preview.png","contentUrl":"https:\/\/saigonbiz.com\/vn\/wp-content\/uploads\/2025\/11\/cropped-c2adea16-1c71-4315-8801-803a8d237e2a_removalai_preview.png","width":512,"height":512,"caption":"C\u1ed9ng \u0111\u1ed3ng SaigonBiz"},"image":{"@id":"https:\/\/saigonbiz.com\/vn\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/SaigonbizGroup"]},{"@type":"Person","@id":"https:\/\/saigonbiz.com\/vn\/#\/schema\/person\/5b2e67450c8c0acdb1ad2273c42660ba","name":"Thi\u00ean Di","image":{"@type":"ImageObject","inLanguage":"vi","@id":"https:\/\/saigonbiz.com\/vn\/wp-content\/uploads\/2025\/11\/logo-2025-1.png","url":"https:\/\/saigonbiz.com\/vn\/wp-content\/uploads\/2025\/11\/logo-2025-1.png","contentUrl":"https:\/\/saigonbiz.com\/vn\/wp-content\/uploads\/2025\/11\/logo-2025-1.png","caption":"Thi\u00ean Di"},"url":"https:\/\/saigonbiz.com\/vn\/profile\/kittynguyen\/"}]}},"_links":{"self":[{"href":"https:\/\/saigonbiz.com\/vn\/wp-json\/wp\/v2\/posts\/47014","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/saigonbiz.com\/vn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/saigonbiz.com\/vn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/saigonbiz.com\/vn\/wp-json\/wp\/v2\/users\/3841"}],"replies":[{"embeddable":true,"href":"https:\/\/saigonbiz.com\/vn\/wp-json\/wp\/v2\/comments?post=47014"}],"version-history":[{"count":1,"href":"https:\/\/saigonbiz.com\/vn\/wp-json\/wp\/v2\/posts\/47014\/revisions"}],"predecessor-version":[{"id":47018,"href":"https:\/\/saigonbiz.com\/vn\/wp-json\/wp\/v2\/posts\/47014\/revisions\/47018"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/saigonbiz.com\/vn\/wp-json\/wp\/v2\/media\/47017"}],"wp:attachment":[{"href":"https:\/\/saigonbiz.com\/vn\/wp-json\/wp\/v2\/media?parent=47014"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/saigonbiz.com\/vn\/wp-json\/wp\/v2\/categories?post=47014"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/saigonbiz.com\/vn\/wp-json\/wp\/v2\/tags?post=47014"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}