{"id":43026,"date":"2025-10-21T10:17:00","date_gmt":"2025-10-21T03:17:00","guid":{"rendered":"https:\/\/www.prnasia.com\/asia-story\/archive\/4796082_VI96082_11"},"modified":"2025-10-21T10:17:00","modified_gmt":"2025-10-21T03:17:00","slug":"globe-teleservices-hop-tac-voi-maxis-de-cung-cap-dich-vu-bao-mat-ky-thuat-so-nang-cao-cho-khach-hang","status":"publish","type":"post","link":"https:\/\/saigonbiz.com\/vn\/globe-teleservices-hop-tac-voi-maxis-de-cung-cap-dich-vu-bao-mat-ky-thuat-so-nang-cao-cho-khach-hang\/","title":{"rendered":"Globe Teleservices H\u1ee3p T\u00e1c v\u1edbi Maxis \u0111\u1ec3 Cung C\u1ea5p D\u1ecbch V\u1ee5 B\u1ea3o M\u1eadt K\u1ef9 Thu\u1eadt S\u1ed1 N\u00e2ng Cao cho Kh\u00e1ch H\u00e0ng"},"content":{"rendered":"<table name=\"logo_release\" border=\"0\" cellspacing=\"10\" cellpadding=\"5\" align=\"right\">\n<tbody>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mma.prnasia.com\/media2\/2791454\/5551726\/Globe_Teleservices_Logo.jpg?p=medium600\" border=\"0\" alt title=\"logo\" hspace=\"0\" vspace=\"0\" width=\"118\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span class=\"legendSpanClass\"><span class=\"xn-location\">SINGAPORE<\/span><\/span>, <span class=\"legendSpanClass\">ng\u00e0y 21 th\u00e1ng 10 n\u0103m 2025<\/span> \/PRNewswire\/ &#8212; Globe Teleservices Pte. Ltd. (GTS) h\u00f4m nay \u0111\u00e3 c\u00f4ng b\u1ed1 quan h\u1ec7 \u0111\u1ed1i t\u00e1c chi\u1ebfn l\u01b0\u1ee3c v\u1edbi nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 truy\u1ec1n th\u00f4ng di \u0111\u1ed9ng h\u00e0ng \u0111\u1ea7u, Maxis Berhad (Maxis) \u0111\u1ec3 tri\u1ec3n khai t\u01b0\u1eddng l\u1eeda t\u00edch h\u1ee3p c\u00f3 AI h\u1ed7 tr\u1ee3 cho l\u01b0u l\u01b0\u1ee3ng tin nh\u1eafn v\u00e0 cu\u1ed9c g\u1ecdi tr\u00ean to\u00e0n m\u1ea1ng Maxis t\u1ea1i <span class=\"xn-location\">Malaysia<\/span>.<\/p>\n<p>Theo s\u00e1ng ki\u1ebfn n\u00e0y, Maxis v\u00e0 GTS s\u1ebd x\u00e1c \u0111\u1ecbnh v\u00e0 th\u1ef1c thi c\u00e1c ch\u00ednh s\u00e1ch t\u01b0\u1eddng l\u1eeda cho l\u01b0u l\u01b0\u1ee3ng tin nh\u1eafn v\u00e0 cu\u1ed9c g\u1ecdi qu\u1ed1c t\u1ebf k\u1ebft th\u00fac tr\u00ean m\u1ea1ng Maxis. \u0110\u01b0\u1ee3c h\u1ed7 tr\u1ee3 b\u1eb1ng AI v\u00e0 m\u00e1y h\u1ecdc (ML) ti\u00ean ti\u1ebfn t\u1eadn d\u1ee5ng l\u01b0u l\u01b0\u1ee3ng truy c\u1eadp to\u00e0n c\u1ea7u t\u1ed5ng h\u1ee3p, t\u01b0\u1eddng l\u1eeda Armour c\u1ee7a GTS gi\u1ea3m thi\u1ec3u gian l\u1eadn nhanh ch\u00f3ng v\u1edbi kh\u1ea3 n\u0103ng gi\u00e1m s\u00e1t 24\/7 v\u00e0 th\u1eed nghi\u1ec7m li\u00ean t\u1ee5c. T\u01b0\u1eddng l\u1eeda \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 ch\u1eb7n th\u01b0 r\u00e1c v\u00e0 c\u00e1c n\u1ed7 l\u1ef1c b\u1ecf qua tin nh\u1eafn qu\u1ed1c t\u1ebf \u0111\u1ebfn t\u1eeb c\u00e1c k\u00eanh kh\u00f4ng ch\u00ednh th\u1ee9c (\u0111\u1ecbnh tuy\u1ebfn x\u00e1m) v\u00e0 c\u00e1c ho\u1ea1t \u0111\u1ed9ng gian l\u1eadn quy m\u00f4 l\u1edbn nh\u01b0 trang tr\u1ea1i SIM. Nh\u1edd \u0111\u00f3, m\u1ea1ng \u0111\u01b0\u1ee3c b\u1ea3o v\u1ec7 m\u1ea1nh m\u1ebd h\u01a1n v\u00e0 ng\u01b0\u1eddi d\u00f9ng Maxis c\u00f3 th\u1ec3 li\u00ean l\u1ea1c kh\u00f4ng b\u1ecb gi\u00e1n \u0111o\u1ea1n.<\/p>\n<p><span class=\"xn-person\">Ashutosh Agrawal<\/span>, T\u1ed5ng Gi\u00e1m \u0110\u1ed1c \u0110i\u1ec1u H\u00e0nh T\u1eadp \u0110o\u00e0n Globe Teleservices, cho bi\u1ebft: &#8220;Ch\u00fang t\u00f4i t\u1ef1 h\u00e0o \u0111\u01b0\u1ee3c ph\u1ed1i h\u1ee3p c\u00f9ng Maxis \u0111\u1ec3 b\u1ea3o v\u1ec7 c\u00e1c k\u00eanh tin nh\u1eafn v\u00e0 cu\u1ed9c g\u1ecdi \u1edf quy m\u00f4 l\u1edbn. T\u01b0\u1eddng l\u1eeda Armour c\u00f3 AI h\u1ed7 tr\u1ee3 c\u1ee7a ch\u00fang t\u00f4i k\u1ebft h\u1ee3p t\u00ednh n\u0103ng ph\u00e1t hi\u1ec7n m\u1ed1i \u0111e d\u1ecda th\u00f4ng minh v\u1edbi chuy\u00ean m\u00f4n cung c\u1ea5p d\u1ecbch v\u1ee5 to\u00e0n c\u1ea7u \u0111\u1ec3 b\u1ea3o v\u1ec7 m\u1ea1ng, n\u00e2ng cao tr\u1ea3i nghi\u1ec7m v\u00e0 gi\u00e1 tr\u1ecb c\u1ee7a kh\u00e1ch h\u00e0ng th\u01b0\u1eddng b\u1ecb t\u1ed5n th\u1ea5t do gian l\u1eadn v\u00e0 b\u1ecf qua.&#8221;<\/p>\n<p><span class=\"xn-person\">Prateek Pashine<\/span>, Gi\u00e1m \u0110\u1ed1c <span class=\"xn-person\">Kinh Doanh Doanh<\/span> Nghi\u1ec7p c\u1ee7a Maxis, cho bi\u1ebft: &#8220;Ni\u1ec1m tin v\u00e0 tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 tr\u1ecdng t\u00e2m c\u1ee7a Maxis. Quan h\u1ec7 \u0111\u1ed1i t\u00e1c n\u00e0y v\u1edbi GTS c\u1ee7ng c\u1ed1 kh\u1ea3 n\u0103ng b\u1ea3o v\u1ec7 tin nh\u1eafn v\u00e0 cu\u1ed9c g\u1ecdi tr\u00ean quy m\u00f4 qu\u1ed1c t\u1ebf c\u1ee7a ch\u00fang t\u00f4i, tri\u1ec3n khai c\u00e1c bi\u1ec7n ph\u00e1p ki\u1ec3m so\u00e1t c\u00f3 AI h\u1ed7 tr\u1ee3 v\u00e0 gi\u00e1m s\u00e1t li\u00ean t\u1ee5c \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c tin nh\u1eafn thi\u1ebft y\u1ebfu \u0111\u1ebfn \u0111\u01b0\u1ee3c v\u1edbi ng\u01b0\u1eddi \u0111\u0103ng k\u00fd m\u1ed9t c\u00e1ch nhanh ch\u00f3ng v\u00e0 b\u1ea3o m\u1eadt. \u0110i\u1ec1u n\u00e0y gi\u00fap doanh nghi\u1ec7p c\u00f3 th\u1ec3 cung c\u1ea5p d\u1ecbch v\u1ee5 m\u1ed9t c\u00e1ch \u0111\u1ea3m b\u1ea3o h\u01a1n v\u00e0 mang \u0111\u1ebfn cho ng\u01b0\u1eddi d\u00f9ng thi\u1ebft b\u1ecb di \u0111\u1ed9ng m\u1ed9t tr\u1ea3i nghi\u1ec7m an to\u00e0n h\u01a1n, t\u1ea5t c\u1ea3 tr\u00ean m\u1ea1ng l\u01b0\u1edbi nhanh ch\u00f3ng, \u0111\u00e1ng tin c\u1eady v\u00e0 an to\u00e0n c\u1ee7a ch\u00fang t\u00f4i.&#8221;<\/p>\n<p>Th\u00f4ng qua quan h\u1ec7 \u0111\u1ed1i t\u00e1c n\u00e0y, Maxis v\u00e0 GTS \u0111ang c\u1ee7ng c\u1ed1 n\u1ec1n t\u1ea3ng cho k\u1ebft n\u1ed1i an to\u00e0n h\u01a1n, ch\u1ea5t l\u01b0\u1ee3ng cao h\u01a1n v\u00e0 h\u1ec7 sinh th\u00e1i k\u1ef9 thu\u1eadt s\u1ed1 t\u1ea1i <span class=\"xn-location\">Malaysia<\/span> gi\u00fap h\u1ed7 tr\u1ee3 \u0111\u1ed5i m\u1edbi. \u0110i\u1ec1u n\u00e0y ph\u00f9 h\u1ee3p v\u1edbi tr\u1ecdng t\u00e2m c\u1ee7a <span class=\"xn-location\">Malaysia<\/span> v\u1ec1 an ninh m\u1ea1ng v\u00e0 tr\u1edf th\u00e0nh qu\u1ed1c gia AI, nh\u1eefng \u01b0u ti\u00ean ch\u00ednh \u0111\u01b0\u1ee3c n\u00eau trong K\u1ebf Ho\u1ea1ch <span class=\"xn-location\">Malaysia<\/span> l\u1ea7n th\u1ee9 13 (13MP).<\/p>\n<p><b>Gi\u1edbi thi\u1ec7u v\u1ec1 Globe Teleservices<\/b><\/p>\n<p>Globe Teleservices (GTS) l\u00e0 m\u1ed9t t\u1eadp \u0111o\u00e0n l\u1edbn chuy\u00ean v\u1ec1 vi\u1ec5n th\u00f4ng \u0111\u1eb7t tr\u1ee5 s\u1edf t\u1ea1i <span class=\"xn-location\">Singapore<\/span> v\u00e0 c\u00f3 s\u1ee9c hi\u1ec7n di\u1ec7n tr\u00ean to\u00e0n c\u1ea7u v\u1edbi c\u00e1c v\u0103n ph\u00f2ng t\u1ea1i Hoa K\u1ef3, <span class=\"xn-location\">Dubai<\/span>, <span class=\"xn-location\">Malaysia<\/span>, <span class=\"xn-location\">Tanzania<\/span>, <span class=\"xn-location\">Ghana<\/span>, \u1ea4n \u0110\u1ed9 v\u00e0 H\u1ed3ng K\u00f4ng. GTS cung c\u1ea5p c\u00e1c gi\u1ea3i ph\u00e1p chuy\u00ean bi\u1ec7t th\u1ebf h\u1ec7 ti\u1ebfp theo v\u1ec1 ki\u1ebfm ti\u1ec1n A2P, tin nh\u1eafn \u0111a k\u00eanh, ch\u1ed1ng gian l\u1eadn v\u00e0 d\u1ecbch v\u1ee5 \u0111\u00e1m m\u00e2y. Nh\u1eefng gi\u1ea3i th\u01b0\u1edfng \u0111\u00e1ng ch\u00fa \u00fd m\u00e0 h\u1ecd n\u1eafm gi\u1eef bao g\u1ed3m Gi\u1ea3i Th\u01b0\u1edfng B\u1ea1ch Kim t\u1eeb Juniper Research cho gi\u1ea3i ph\u00e1p Ph\u00e1t Hi\u1ec7n Gian L\u1eadn AGT\/AIT c\u00f3 AI h\u1ed7 tr\u1ee3, C\u00f4ng Ty T\u0103ng Tr\u01b0\u1edfng Nhanh Nh\u1ea5t <span class=\"xn-location\">Singapore<\/span> n\u0103m 2024 v\u00e0 2025 do The Straits Times v\u00e0 Statista b\u00ecnh ch\u1ecdn v\u00e0 H\u1ea1ng 1 trong B\u00e1o C\u00e1o T\u00e1c \u0110\u1ed9ng Th\u1ecb Tr\u01b0\u1eddng Tin Nh\u1eafn SMS A2P c\u1ee7a ROCCO n\u0103m 2024 &#8211; Phi\u00ean b\u1ea3n d\u00e0nh cho MNO v\u00e0 Doanh Nghi\u1ec7p.<\/p>\n<p>\u1ea2nh: <a href=\"https:\/\/mma.prnewswire.com\/media\/2794552\/Globe_Teleservices_Maxis.jpg\" target=\"_blank\" rel=\"nofollow\">https:\/\/mma.prnewswire.com\/media\/2794552\/Globe_Teleservices_Maxis.jpg<\/a><br \/>Logo: <a href=\"https:\/\/mma.prnasia.com\/media2\/2791454\/5551726\/Globe_Teleservices_Logo.jpg?p=medium600\" target=\"_blank\" rel=\"nofollow\">https:\/\/mma.prnasia.com\/media2\/2791454\/5551726\/Globe_Teleservices_Logo.jpg?p=medium600<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>SINGAPORE, ng\u00e0y 21 th\u00e1ng 10 n\u0103m 2025 \/PRNewswire\/ &#8212; Globe Teleservices Pte. Ltd. (GTS) h\u00f4m nay \u0111\u00e3 c\u00f4ng b\u1ed1 quan h\u1ec7 \u0111\u1ed1i t\u00e1c chi\u1ebfn l\u01b0\u1ee3c v\u1edbi nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 truy\u1ec1n th\u00f4ng di \u0111\u1ed9ng h\u00e0ng \u0111\u1ea7u, Maxis Berhad (Maxis) \u0111\u1ec3 tri\u1ec3n khai t\u01b0\u1eddng l\u1eeda t\u00edch h\u1ee3p c\u00f3 AI h\u1ed7 tr\u1ee3 cho l\u01b0u l\u01b0\u1ee3ng tin [&#8230;]\n","protected":false},"author":803,"featured_media":50415,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[2293],"tags":[],"class_list":["post-43026","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pr-newswire"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.6 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Globe Teleservices H\u1ee3p T\u00e1c v\u1edbi Maxis \u0111\u1ec3 Cung C\u1ea5p D\u1ecbch V\u1ee5 B\u1ea3o M\u1eadt K\u1ef9 Thu\u1eadt S\u1ed1 N\u00e2ng Cao cho Kh\u00e1ch H\u00e0ng<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/saigonbiz.com\/vn\/globe-teleservices-hop-tac-voi-maxis-de-cung-cap-dich-vu-bao-mat-ky-thuat-so-nang-cao-cho-khach-hang\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Globe Teleservices H\u1ee3p T\u00e1c v\u1edbi Maxis \u0111\u1ec3 Cung C\u1ea5p D\u1ecbch V\u1ee5 B\u1ea3o M\u1eadt K\u1ef9 Thu\u1eadt S\u1ed1 N\u00e2ng Cao cho Kh\u00e1ch H\u00e0ng\" \/>\n<meta property=\"og:description\" content=\"SINGAPORE, ng\u00e0y 21 th\u00e1ng 10 n\u0103m 2025 \/PRNewswire\/ &#8212; Globe Teleservices Pte. 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