{"id":42325,"date":"2025-09-17T10:00:00","date_gmt":"2025-09-17T03:00:00","guid":{"rendered":"https:\/\/www.prnasia.com\/asia-story\/archive\/4773503_VI73503_11"},"modified":"2025-09-17T10:00:00","modified_gmt":"2025-09-17T03:00:00","slug":"osome-vuot-troi-so-voi-doi-thu-truyen-thong-ve-niem-tin-khach-hang","status":"publish","type":"post","link":"https:\/\/saigonbiz.com\/vn\/osome-vuot-troi-so-voi-doi-thu-truyen-thong-ve-niem-tin-khach-hang\/","title":{"rendered":"OSOME V\u01af\u1ee2T TR\u1ed8I SO V\u1edaI \u0110\u1ed0I TH\u1ee6 TRUY\u1ec0N TH\u1ed0NG V\u1ec0 NI\u1ec0M TIN KH\u00c1CH H\u00c0NG"},"content":{"rendered":"<br \/>\n<table name=\"logo_release\" border=\"0\" cellspacing=\"10\" cellpadding=\"5\" align=\"right\">\n<tbody>\n<tr>\n<td><img decoding=\"async\" src=\"https:\/\/mma.prnasia.com\/media2\/2740709\/osome_blue_Logo.jpg?p=medium600\" border=\"0\" alt=\"\" title=\"logo\" hspace=\"0\" vspace=\"0\" width=\"118\" \/><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p class=\"prntac\">Kh\u1ea3o s&aacute;t m\u1edbi cho th\u1ea5y tr\u1ea3i nghi\u1ec7m kh&aacute;ch h&agrave;ng \u0111\u01b0\u1ee3c n&acirc;ng cao<\/p>\n<p class=\"prntac\">trong c\u1ed9ng \u0111\u1ed3ng ca\u0301c nh&agrave; s&aacute;ng l\u1eadp v&agrave;&nbsp;doanh nghi&ecirc;\u0323p v\u01b0\u0300a va\u0300 nho\u0309 tr&ecirc;n h&agrave;nh tr&igrave;nh s\u1ed1 ho&aacute;<\/p>\n<p>H\u1ed2NG K&Ocirc;NG v&agrave; SINGAPORE,&nbsp;ng&agrave;y 17 th&aacute;ng 9 n\u0103m 2025&nbsp;\/PRNewswire\/ &#8212; Osome, nh&agrave; cung c\u1ea5p gi\u1ea3i ph&aacute;p kinh doanh k\u1ef9 thu\u1eadt s\u1ed1, v\u1eeba \u1ee7y quy\u1ec1n th\u1ef1c hi\u1ec7n c&aacute;c cu&ocirc;\u0323c kh\u1ea3o s&aacute;t t\u1ea1i <span class=\"xn-location\">Singapore<\/span> v&agrave; H\u1ed3ng K&ocirc;ng. K\u1ebft qu\u1ea3 cho th\u1ea5y c&aacute;c nh&agrave; s&aacute;ng l\u1eadp v&agrave; doanh nghi&ecirc;\u0323p v\u01b0\u0300a va\u0300 nho\u0309 s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 c\u1ee7a Osome b&aacute;o c&aacute;o m\u1ee9c \u0111\u1ed9 h&agrave;i l&ograve;ng v&agrave; s\u1eb5n s&agrave;ng gi\u1edbi thi\u1ec7u cao h\u01a1n so v\u1edbi nh\u1eefng doanh nghi\u1ec7p \u0111ang d&ugrave;ng d\u1ecbch v\u1ee5 k\u1ebf to&aacute;n truy\u1ec1n th\u1ed1ng. \u0110i\u1ec1u n&agrave;y ph&ugrave; h\u1ee3p v\u1edbi xu h\u01b0\u1edbng s\u1ed1 ho&aacute;, vi\u0300 <span class=\"xn-location\">Singapore<\/span> co\u0301 94,6% doanh nghi&ecirc;\u0323p v\u01b0\u0300a va\u0300 nho\u0309 \u0111&atilde; &aacute;p d\u1ee5ng &iacute;t nh\u1ea5t m\u1ed9t gi\u1ea3i ph&aacute;p s\u1ed1, trong khi H\u1ed3ng K&ocirc;ng \u0111&atilde; tri\u1ec3n khai h\u01a1n 1.300 d\u1ef1 &aacute;n th&ocirc;ng minh ho&aacute; tr&ecirc;n 50 ng&agrave;nh ngh\u1ec1 t\u1ea1i Khu v\u1ef1c V\u1ecbnh L\u1edbn.<\/p>\n<div class=\"PRN_ImbeddedAssetReference\" id=\"DivAssetPlaceHolder2158\">\n<p style=\"TEXT-ALIGN: center; WIDTH: 100%\"><a href=\"https:\/\/mma.prnasia.com\/media2\/2773518\/Press_release.html\" target=\"_blank\" rel=\"nofollow\" style=\"color: #0000FF\"><img decoding=\"async\" src=\"https:\/\/mma.prnasia.com\/media2\/2773518\/Press_release.jpg?p=medium600\" title=\"Osome research shows founders prefer modern support over traditional firms.\" alt=\"Osome research shows founders prefer modern support over traditional firms.\" \/><\/a><br \/><span>Osome research shows founders prefer modern support over traditional firms.<\/span><\/p>\n<\/p><\/div>\n<p>&quot;Trong b\u1ed1i c\u1ea3nh k\u1ef9 thu\u1eadt s\u1ed1 ng&agrave;y nay, \u0111\u1ed5i m\u1edbi v&agrave; c&aacute;c gi\u1ea3i ph&aacute;p l\u1ea5y kh&aacute;ch h&agrave;ng l&agrave;m trung t&acirc;m l&agrave; y&ecirc;\u0301u t&ocirc;\u0301 thi&ecirc;\u0301t y&ecirc;\u0301u \u0111\u1ec3 th&agrave;nh c&ocirc;ng. C&aacute;c nh&agrave; s&aacute;ng l\u1eadp mu\u1ed1n c&oacute; c&ocirc;ng c\u1ee5 s\u1ed1 th&ocirc;ng minh v&agrave; chuy&ecirc;n m&ocirc;n cu\u0309a con ng\u01b0\u01a1\u0300i \u0111\u1ec3 d\u1eabn d\u1eaft h&agrave;nh tr&igrave;nh kinh doanh c\u1ee7a h\u1ecd&quot;, ba\u0300 <span class=\"xn-person\">Helena Flores<\/span>, Gi&aacute;m \u0111\u1ed1c v&acirc;\u0323n h&agrave;nh c\u1ee7a Osome cho bi\u1ebft.<\/p>\n<p>&quot;Kh&aacute;ch h&agrave;ng c\u1ee7a ch&uacute;ng t&ocirc;i \u0111&atilde; b&agrave;y t\u1ecf s\u1ef1 h&agrave;i l&ograve;ng, s\u1eb5n s&agrave;ng gi\u1edbi thi\u1ec7u, v&agrave; nh&acirc;\u0323n th&acirc;\u0301y nh\u01b0\u0303ng ca\u0309i ti&ecirc;\u0301n c\u1ee7a ca\u0301c c&ocirc;ng c\u1ee5 ky\u0303 thu&acirc;\u0323t s\u1ed1 h\u1ed7 tr\u1ee3 h&agrave;nh tr&igrave;nh chuy\u1ec3n \u0111\u1ed5i kinh doanh cu\u0309a ho\u0323. T\u1ea5t c\u1ea3 nh\u01b0\u0303ng \u0111i\u1ec1u n&agrave;y ph\u1ea3n &aacute;nh ni\u1ec1m tin v&agrave; s\u1ef1 tin t\u01b0\u01a1\u0309ng trong m\u1ed1i quan h\u1ec7 c\u1ee7a ch&uacute;ng t&ocirc;i khi c&ugrave;ng nhau ti\u1ebfn v\u1ec1 ph&iacute;a tr\u01b0\u1edbc&quot;.<\/p>\n<p>&quot;\u0110i\u1ec1u h&agrave;nh m\u1ed9t c&ocirc;ng ty kh\u1edfi nghi\u1ec7p \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c m\u1ed7i ph&uacute;t \u0111\u1ec1u qu&yacute; gi&aacute;. Osome \u0111&atilde; mang l\u1ea1i cho ch&uacute;ng t&ocirc;i th\u1eddi gian qu&yacute; b&aacute;u v&agrave; quan tr\u1ecdng h\u01a1n l&agrave; s\u1ef1 an t&acirc;m \u0111\u1ec3 t\u1eadp trung v&agrave;o c&aacute;c s&aacute;ng ki\u1ebfn c&oacute; t&aacute;c \u0111\u1ed9ng l\u1edbn th&uacute;c \u0111\u1ea9y s\u01b0\u0323 pha\u0301t tri&ecirc;\u0309n c\u1ee7a Zugo. T&ocirc;i th\u1ef1c s\u1ef1 h\u1ebft s\u1ee9c khuy&ecirc;\u0301n nghi\u0323 Osome&quot;, &ocirc;ng <span class=\"xn-person\">Yeo Eng Heng<\/span>, Gi&aacute;m \u0111\u1ed1c \u0111i\u1ec1u h&agrave;nh ki&ecirc;m \u0110\u1ed3ng s&aacute;ng l\u1eadp Zugo cho bi\u1ebft.<\/p>\n<p>Osome \u0111&atilde; \u1ee7y quy\u1ec1n cho ADNA Research, m\u1ed9t \u0111\u01a1n v\u1ecb nghi&ecirc;n c\u1ee9u \u0111\u1ed9c l\u1eadp, ti\u1ebfn h&agrave;nh kh\u1ea3o s&aacute;t h\u01a1n 1.800 ng\u01b0\u1eddi t\u1ea1i <span class=\"xn-location\">Singapore<\/span> v&agrave; H\u1ed3ng K&ocirc;ng b\u1eb1ng ph\u01b0\u01a1ng ph&aacute;p lu\u1eadn ch\u1eb7t ch\u1ebd.<\/p>\n<p>Th&ocirc;ng tin chi ti\u1ebft t\u1eeb cu\u1ed9c kh\u1ea3o s&aacute;t bao g\u1ed3m:<\/p>\n<ul type=\"disc\">\n<li>Tr\u1ea3i nghi\u1ec7m t&iacute;ch c\u1ef1c v\u1edbi m&ocirc; h&igrave;nh s\u1ed1. Co\u0301 76% ng\u01b0\u1eddi d&ugrave;ng Osome t\u1ea1i <span class=\"xn-location\">Singapore<\/span> v&agrave; 81% t\u1ea1i H\u1ed3ng K&ocirc;ng b&agrave;y t\u1ecf h&agrave;i l&ograve;ng v\u1edbi tr\u1ea3i nghi\u1ec7m t\u1ed5ng th\u1ec3, so v\u1edbi kh&aacute;ch h&agrave;ng c\u1ee7a c&aacute;c c&ocirc;ng ty truy\u1ec1n th\u1ed1ng \u0111\u01b0\u01a1\u0323c kha\u0309o sa\u0301t. Ng\u01b0\u1eddi d&ugrave;ng nh\u1ea5n m\u1ea1nh ca\u0301c \u0111i&ecirc;\u0309m ma\u0323nh nh\u01b0 ti\u0301nh d\u1ec5 s\u1eed d\u1ee5ng, h\u1ed7 tr\u1ee3 pha\u0309n h&ocirc;\u0300i nhanh v&agrave; chi phi\u0301 h\u01a1\u0323p ly\u0301, b&ecirc;n c\u1ea1nh vi\u1ec7c \u0111&agrave;o t\u1ea1o nh\u1eadp m&ocirc;n nhanh ch&oacute;ng, giao ti\u1ebfp r&otilde; r&agrave;ng v&agrave; s\u1ef1 ti\u1ec7n l\u1ee3i c\u1ee7a n\u1ec1n t\u1ea3ng di \u0111\u1ed9ng Osome.<\/li>\n<li>M\u1ee9c \u0111\u1ed9 trung th&agrave;nh c\u1ee7a kh&aacute;ch h&agrave;ng, \u0111\u01b0\u1ee3c \u0111o l\u01b0\u1eddng th&ocirc;ng qua chi\u0309 s&ocirc;\u0301 s\u0103\u0303n sa\u0300ng gi\u01a1\u0301i thi&ecirc;\u0323u (NPS), c\u0169ng nghi&ecirc;ng v&ecirc;\u0300 Osome. T\u1ea1i <span class=\"xn-location\">Singapore<\/span>, Osome cao h\u01a1n ca\u0301c c&ocirc;ng ty truy\u1ec1n th\u1ed1ng 12 \u0111i\u1ec3m v&agrave; cao h\u01a1n m\u1ee9c trung b&igrave;nh ng&agrave;nh 10 \u0111i\u1ec3m. T\u1ea1i H\u1ed3ng K&ocirc;ng, Osome cao h\u01a1n ca\u0301c \u0111\u1ed1i th\u1ee7 truy&ecirc;\u0300n th&ocirc;\u0301ng 16 \u0111i\u1ec3m v&agrave; cao h\u01a1n m\u1ee9c trung b&igrave;nh 14 \u0111i\u1ec3m.<\/li>\n<li>Nh\u1eadn th\u1ee9c c\u1ee7a ng\u01b0\u1eddi d&ugrave;ng \u0111&atilde; \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n trong n\u0103m qua, v\u01a1\u0301i h\u01a1n 40% ng\u01b0\u1eddi d&ugrave;ng Osome t\u1ea1i <span class=\"xn-location\">Singapore<\/span> v&agrave; H\u1ed3ng K&ocirc;ng cho bi\u1ebft n\u1ec1n t\u1ea3ng hi\u1ec7n ta\u0323i \u0111&aacute;p \u1ee9ng t&ocirc;\u0301t h\u01a1n nhu c\u1ea7u kinh doanh c\u1ee7a h\u1ecd.<\/li>\n<li>Cu\u1ed1i c&ugrave;ng, nhi\u1ec1u ng\u01b0\u1eddi \u0111\u01b0\u1ee3c h\u1ecfi b&agrave;y t\u1ecf mong mu\u1ed1n c&oacute; th&ecirc;m c&aacute;c d\u1ecbch v\u1ee5 t\u01b0 v\u1ea5n ch\u1ee7 \u0111\u1ed9ng v&agrave; t&iacute;ch h\u1ee3p n&acirc;ng cao v\u1edbi c&aacute;c c&ocirc;ng c\u1ee5 kinh doanh hi\u1ec7n c&oacute;.<\/li>\n<\/ul>\n<p>&quot;Ch&uacute;ng t&ocirc;i d\u01b0\u0323 \u0111i\u0323nh m\u1edf r\u1ed9ng th&ecirc;m c&aacute;c d\u1ecbch v\u1ee5 s\u1ed1 nh\u1eb1m gi&uacute;p ca\u0301c nh&agrave; s&aacute;ng l\u1eadp gi\u1ea3m g&aacute;nh n\u1eb7ng th\u1ee7 t\u1ee5c h&agrave;nh ch&iacute;nh th&ocirc;ng qua c&aacute;c quan h\u1ec7 h\u1ee3p t&aacute;c&quot;, ba\u0300 Helena n&oacute;i th&ecirc;m.<\/p>\n<p>Chi ti\u1ebft v\u1ec1 k\u1ebft qu\u1ea3 kh\u1ea3o s&aacute;t c&oacute; tr&ecirc;n blog cu\u0309a Osome ta\u0323i&nbsp;<a href=\"http:\/\/osome.com\/sg\/blog\/osome-customer-satisfaction-survey\/\" target=\"_blank\" rel=\"nofollow\" style=\"color: #0000FF\">osome.com\/sg\/blog\/osome-customer-satisfaction-survey\/<\/a><\/p>\n<p>Gi\u1edbi thi\u1ec7u v\u1ec1 Osome<\/p>\n<p>Osome trao quy&ecirc;\u0300n cho ca\u0301c doanh nh&acirc;n b\u1eb1ng c&aacute;ch gi\u1ea3m g&aacute;nh n\u1eb7ng h&agrave;nh ch&iacute;nh th&ocirc;ng qua c&aacute;c gi\u1ea3i ph&aacute;p k\u1ef9 thu\u1eadt s\u1ed1 \u1ee9ng d\u1ee5ng AI v&agrave; h\u01b0\u1edbng d\u1eabn chuy&ecirc;n m&ocirc;n trong vi&ecirc;\u0323c th&agrave;nh l\u1eadp c&ocirc;ng ty, d\u1ecbch v\u1ee5 th\u01b0 k&yacute;, k\u1ebf to&aacute;n, ti\u1ec1n l\u01b0\u01a1ng v&agrave; tu&acirc;n th\u1ee7 thu\u1ebf. Osome \u0111&atilde; h\u1ed7 tr\u1ee3 h\u01a1n 30.000 c&ocirc;ng ty, x\u1eed l&yacute; tr&ecirc;n 1 tri\u1ec7u giao d\u1ecbch v\u1edbi t\u1ed5ng gi&aacute; tr\u1ecb h\u01a1n 5,6 t\u1ef7 USD. T&igrave;m hi\u1ec3u th&ecirc;m v\u1ec1 Osome t\u1ea1i&nbsp;<a href=\"https:\/\/www.osome.com\/\" target=\"_blank\" rel=\"nofollow\" style=\"color: #0000FF\">www.osome.com\/<\/a>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<div class=\"PRN_ImbeddedAssetReference\" id=\"DivAssetPlaceHolder0\">\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Kh\u1ea3o s&aacute;t m\u1edbi cho th\u1ea5y tr\u1ea3i nghi\u1ec7m kh&aacute;ch h&agrave;ng \u0111\u01b0\u1ee3c n&acirc;ng cao trong c\u1ed9ng \u0111\u1ed3ng ca\u0301c nh&agrave; s&aacute;ng l\u1eadp v&agrave;&nbsp;doanh nghi&ecirc;\u0323p v\u01b0\u0300a va\u0300 nho\u0309 tr&ecirc;n h&agrave;nh tr&igrave;nh s\u1ed1 ho&aacute; H\u1ed2NG K&Ocirc;NG v&agrave; SINGAPORE,&nbsp;ng&agrave;y 17 th&aacute;ng 9 n\u0103m 2025&nbsp;\/PRNewswire\/ &#8212; Osome, nh&agrave; cung c\u1ea5p gi\u1ea3i ph&aacute;p kinh doanh k\u1ef9 thu\u1eadt s\u1ed1, v\u1eeba \u1ee7y quy\u1ec1n th\u1ef1c hi\u1ec7n [&#8230;]\n","protected":false},"author":803,"featured_media":50415,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[2293],"tags":[],"class_list":["post-42325","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pr-newswire"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.6 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>OSOME V\u01af\u1ee2T TR\u1ed8I SO V\u1edaI \u0110\u1ed0I TH\u1ee6 TRUY\u1ec0N TH\u1ed0NG V\u1ec0 NI\u1ec0M TIN KH\u00c1CH H\u00c0NG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/saigonbiz.com\/vn\/osome-vuot-troi-so-voi-doi-thu-truyen-thong-ve-niem-tin-khach-hang\/\" \/>\n<meta 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content=\"https:\/\/mma.prnasia.com\/media2\/2740709\/osome_blue_Logo.jpg?p=medium600\" \/>\n<meta name=\"author\" content=\"Agnes Robles\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u0110\u01b0\u1ee3c vi\u1ebft b\u1edfi\" \/>\n\t<meta name=\"twitter:data1\" content=\"Agnes Robles\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 ph\u00fat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/saigonbiz.com\/vn\/osome-vuot-troi-so-voi-doi-thu-truyen-thong-ve-niem-tin-khach-hang\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/saigonbiz.com\/vn\/osome-vuot-troi-so-voi-doi-thu-truyen-thong-ve-niem-tin-khach-hang\/\"},\"author\":{\"name\":\"Agnes 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