{"id":39622,"date":"2025-05-19T12:01:19","date_gmt":"2025-05-19T05:01:19","guid":{"rendered":"https:\/\/saigonbiz.com.vn\/genesys-tang-cuong-doi-ngu-lanh-dao-tai-khu-vuc-chau-a-thai-binh-duong\/"},"modified":"2025-05-19T12:01:19","modified_gmt":"2025-05-19T05:01:19","slug":"genesys-tang-cuong-doi-ngu-lanh-dao-tai-khu-vuc-chau-a-thai-binh-duong","status":"publish","type":"post","link":"https:\/\/saigonbiz.com\/vn\/genesys-tang-cuong-doi-ngu-lanh-dao-tai-khu-vuc-chau-a-thai-binh-duong\/","title":{"rendered":"Genesys t\u0103ng c\u01b0\u1eddng \u0111\u1ed9i ng\u0169 l\u00e3nh \u0111\u1ea1o t\u1ea1i khu v\u1ef1c Ch\u00e2u \u00c1 – Th\u00e1i B\u00ecnh D\u01b0\u01a1ng"},"content":{"rendered":"
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Mao Gen Foo,\u00a0DongWook Kim v\u00e0 Maya Rashed \u0111\u1ea3m nhi\u1ec7m nh\u1eefng v\u1ecb tr\u00ed ch\u1ee7 ch\u1ed1t v\u1ec1 ti\u1ebfp th\u1ecb v\u00e0 b\u00e1n h\u00e0ng nh\u1eb1m \u0111\u1ea9y m\u1ea1nh vi\u1ec7c \u00e1p d\u1ee5ng \u0110i\u1ec1u ph\u1ed1i Tr\u1ea3i nghi\u1ec7m d\u01b0\u1edbi s\u1ef1 h\u1ed7 tr\u1ee3 c\u1ee7a AI \u0111\u1ed3ng th\u1eddi t\u0103ng c\u01b0\u1eddng t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn kh\u00e1ch h\u00e0ng tr\u00ean to\u00e0n khu v\u1ef1c<\/i> <\/p>\n

SINGAPORE<\/span>, ng\u00e0y 19 th\u00e1ng 5 n\u0103m 2025<\/span> \/PRNewswire\/ —\u00a0Genesys<\/a>\u00ae, c\u00f4ng ty h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi v\u1ec1 c\u00f4ng ngh\u1ec7 \u0111\u00e1m m\u00e2y trong l\u0129nh v\u1ef1c \u0110i\u1ec1u ph\u1ed1i tr\u1ea3i nghi\u1ec7m d\u01b0\u1edbi s\u1ef1 h\u1ed7 tr\u1ee3 c\u1ee7a AI, h\u00f4m nay \u0111\u00e3 c\u00f4ng b\u1ed1\u00a0 b\u1ed5 nhi\u1ec7m ba v\u1ecb tr\u00ed l\u00e3nh \u0111\u1ea1o t\u1ea1i khu v\u1ef1c Ch\u00e2u \u00c1 – Th\u00e1i B\u00ecnh D\u01b0\u01a1ng nh\u1eb1m th\u00fac \u0111\u1ea9y vi\u1ec7c \u0111\u01b0a n\u1ec1n t\u1ea3ng Genesys Cloud v\u00e0o \u1ee9ng d\u1ee5ng trong khu v\u1ef1c \u0111\u1ed3ng th\u1eddi h\u1ed7 tr\u1ee3 c\u00e1c doanh nghi\u1ec7p trong qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i li\u00ean quan \u0111\u1ebfn c\u00f4ng ngh\u1ec7 \u0111\u00e1m m\u00e2y v\u00e0 tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng tr\u00ean kh\u00f4ng gian k\u1ef9 thu\u1eadt s\u1ed1. Mao Gen Foo gia nh\u1eadp \u0111\u1ed9i ng\u0169 l\u00e3nh \u0111\u1ea1o khu v\u1ef1c Ch\u00e2u \u00c1 – Th\u00e1i B\u00ecnh D\u01b0\u01a1ng v\u1edbi vai tr\u00f2 Ph\u00f3 Ch\u1ee7 t\u1ecbch ph\u1ee5 tr\u00e1ch b\u00e1n h\u00e0ng khu v\u1ef1c Ch\u00e2u \u00c1, DongWook Kim \u0111\u01b0\u1ee3c b\u1ed5 nhi\u1ec7m l\u00e0m Gi\u00e1m \u0111\u1ed1c qu\u1ed1c gia t\u1ea1i H\u00e0n Qu\u1ed1c v\u00e0 Maya Rashed tr\u1edf th\u00e0nh Gi\u00e1m \u0111\u1ed1c c\u1ea5p cao, Ph\u1ee5 tr\u00e1ch c\u00e1c ho\u1ea1t \u0111\u1ed9ng Ti\u1ebfp th\u1ecb khu v\u1ef1c Ch\u00e2u \u00c1 – Th\u00e1i B\u00ecnh D\u01b0\u01a1ng v\u00e0 Nh\u1eadt B\u1ea3n.<\/p>\n

\"Mao<\/a>
Mao Gen Foo Vice President of Sales Asia Genesys<\/span> <\/div>\n

Ch\u00e2u \u00c1 – Th\u00e1i B\u00ecnh D\u01b0\u01a1ng l\u00e0 khu v\u1ef1c c\u00f3 \u0111\u1eb7c th\u00f9 \u0111a d\u1ea1ng v\u00e0 t\u1ed1c \u0111\u1ed9 t\u0103ng tr\u01b0\u1edfng cao \u1ea5n t\u01b0\u1ee3ng, \u0111\u00f2i h\u1ecfi m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn tinh t\u1ebf, d\u1ef1a tr\u00ean d\u1eef li\u1ec7u \u0111\u1ec3 thu h\u00fat kh\u00e1ch h\u00e0ng v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c \u01b0u ti\u00ean kinh t\u1ebf v\u00e0 k\u1ef9 thu\u1eadt s\u1ed1 \u0111ang ph\u00e1t tri\u1ec3n c\u1ee7a khu v\u1ef1c. \u0110\u1ec3 n\u1eafm b\u1eaft c\u01a1 h\u1ed9i n\u00e0y, nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o m\u1edbi s\u1ebd th\u00fac \u0111\u1ea9y gi\u00fap n\u1ec1n t\u1ea3ng Genesys Cloud\u2122<\/sup>\u00a0\u0111\u01b0\u1ee3c \u0111\u01b0a v\u00e0o \u00e1p d\u1ee5ng nhi\u1ec1u h\u01a1n n\u1eefa, gi\u00fap c\u00e1c doanh nghi\u1ec7p nh\u1eadn ra nh\u1eefng m\u1ee9c gi\u00e1 tr\u1ecb m\u1edbi thu \u0111\u01b0\u1ee3c t\u1eeb vi\u1ec7c \u0111i\u1ec1u ph\u1ed1i tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u01b0a ra c\u00e1c chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp c\u1eadn th\u1ecb tr\u01b0\u1eddng s\u1eafc b\u00e9n \u0111\u1ec3 \u0111\u00e1p \u1ee9ng hi\u1ec7u qu\u1ea3 h\u01a1n nhu c\u1ea7u n\u0103ng \u0111\u1ed9ng c\u1ee7a khu v\u1ef1c.<\/p>\n

Albert Nel, Ph\u00f3 ch\u1ee7 t\u1ecbch c\u1ea5p cao ph\u1ee5 tr\u00e1ch Ch\u00e2u \u00c1 v\u00e0 Nh\u1eadt B\u1ea3n t\u1ea1i Genesys, nh\u1eadn \u0111\u1ecbnh:<\/b>\u00a0“Ch\u00e2u \u00c1 – Th\u00e1i B\u00ecnh D\u01b0\u01a1ng ti\u1ebfp t\u1ee5c mang \u0111\u1ebfn nhi\u1ec1u c\u01a1 h\u1ed9i l\u1edbn cho Genesys v\u00e0 nh\u1eefng v\u1ecb tr\u00ed \u0111\u01b0\u1ee3c b\u1ed5 nhi\u1ec7m n\u00e0y cho th\u1ea5y c\u00f4ng ty s\u1eb5n s\u00e0ng \u0111\u1ea7u t\u01b0 m\u1ed9t kho\u1ea3n \u0111\u00e1ng k\u1ec3 v\u00e0o nh\u00e2n t\u00e0i v\u00e0 kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o \u0111\u1ec3 m\u1edf r\u1ed9ng t\u00e1c \u0111\u1ed9ng c\u1ee7a ch\u00fang t\u00f4i. Mao Gen, DongWook v\u00e0 Maya n\u1ed5i b\u1eadt v\u1edbi b\u1ec1 d\u00e0y kinh nghi\u1ec7m phong ph\u00fa nh\u1edd \u0111\u1ea3m tr\u00e1ch nhi\u1ec1u ch\u1ee9c n\u0103ng kinh doanh quan tr\u1ecdng, y\u1ebfu t\u1ed1 ch\u1ee7 ch\u1ed1t \u0111\u1ed1i v\u1edbi m\u1ee5c ti\u00eau \u0111\u1ea9y nhanh chi\u1ebfn l\u01b0\u1ee3c \u0110i\u1ec1u ph\u1ed1i tr\u1ea3i nghi\u1ec7m do AI h\u1ed7 tr\u1ee3 c\u1ee7a ch\u00fang t\u00f4i. D\u01b0\u1edbi s\u1ef1 l\u00e3nh \u0111\u1ea1o c\u1ee7a h\u1ecd, kh\u1ea3 n\u0103ng ch\u00fang t\u00f4i gi\u00fap c\u00e1c c\u00f4ng ty, t\u1ed5 ch\u1ee9c chuy\u1ec3n \u0111\u1ed5i c\u00e1ch k\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c c\u1ee7ng c\u1ed1, mang l\u1ea1i nh\u1eefng tr\u1ea3i nghi\u1ec7m t\u00e2m l\u00fd h\u01a1n v\u00e0 hi\u1ec7u qu\u1ea3 \u0111\u1ea7u ra cao h\u01a1n.”<\/i><\/p>\n

V\u1edbi g\u1ea7n 30 n\u0103m kinh nghi\u1ec7m t\u1ea1i c\u00e1c c\u00f4ng ty nh\u01b0 Qualtrics v\u00e0 OpenText, n\u01a1i \u00f4ng x\u00e2y d\u1ef1ng v\u00e0 m\u1edf r\u1ed9ng c\u00e1c t\u1ed5 ch\u1ee9c b\u00e1n h\u00e0ng hi\u1ec7u su\u1ea5t cao tr\u00ean kh\u1eafp \u0110\u00f4ng Nam \u00c1, Trung Qu\u1ed1c, H\u00e0n Qu\u1ed1c v\u00e0 \u1ea4n \u0110\u1ed9, Mao Gen Foo, Ph\u00f3 ch\u1ee7 t\u1ecbch b\u00e1n h\u00e0ng khu v\u1ef1c Ch\u00e2u \u00c1<\/b>, s\u1ebd \u0111i\u1ec1u h\u00e0nh c\u00e1c chi\u1ebfn l\u01b0\u1ee3c t\u0103ng tr\u01b0\u1edfng doanh thu v\u00e0 th\u00e0nh c\u00f4ng kh\u00e1ch h\u00e0ng tr\u00ean kh\u1eafp c\u00e1c th\u1ecb tr\u01b0\u1eddng ch\u1ee7 ch\u1ed1t t\u1ea1i Ch\u00e2u \u00c1. “C\u00e1ch ti\u1ebfp c\u1eadn c\u1ee7a t\u00f4i l\u00e0 t\u1eadp trung trao quy\u1ec1n cho c\u00e1c \u0111\u1ed9i nh\u00f3m \u0111\u1ec3 mang l\u1ea1i nh\u1eefng k\u1ebft qu\u1ea3 c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c, c\u1ee7ng c\u1ed1 h\u1ec7 sinh th\u00e1i \u0111\u1ed1i t\u00e1c c\u1ee7a ch\u00fang t\u00f4i v\u00e0 gi\u00fap c\u00e1c doanh nghi\u1ec7p khai th\u00e1c to\u00e0n b\u1ed9 gi\u00e1 tr\u1ecb c\u1ee7a n\u1ec1n t\u1ea3ng Genesys Cloud khi h\u1ecd tri\u1ec3n khai c\u00e1c ho\u1ea1t \u0111\u1ed9ng th\u00fac \u0111\u1ea9y t\u0103ng tr\u01b0\u1edfng v\u00e0 \u0111\u1ed5i m\u1edbi”,<\/i> Mao Gen cho bi\u1ebft.<\/p>\n

V\u1edbi t\u01b0 c\u00e1ch l\u00e0 Gi\u00e1m \u0111\u1ed1c qu\u1ed1c gia t\u1ea1i H\u00e0n Qu\u1ed1c, DongWook Kim <\/b>s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m gi\u00e1m s\u00e1t vi\u1ec7c m\u1edf r\u1ed9ng kinh doanh, thu h\u00fat kh\u00e1ch h\u00e0ng v\u00e0 quan h\u1ec7 \u0111\u1ed1i t\u00e1c chi\u1ebfn l\u01b0\u1ee3c tr\u00ean to\u00e0n th\u1ecb tr\u01b0\u1eddng H\u00e0n Qu\u1ed1c. V\u1edbi h\u01a1n 20 n\u0103m kinh nghi\u1ec7m t\u1ea1i c\u00e1c c\u00f4ng ty chuy\u00ean v\u1ec1 gi\u1ea3i ph\u00e1p doanh nghi\u1ec7p nh\u01b0 UiPath v\u00e0 SAS Korea, DongWook mang \u0111\u1ebfn chuy\u00ean m\u00f4n s\u00e2u r\u1ed9ng v\u1ec1 n\u1ec1n t\u1ea3ng \u0111\u00e1m m\u00e2y, c\u00f4ng ngh\u1ec7 th\u00f4ng tin v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u.“Trong b\u1ed1i c\u1ea3nh \u00e1p d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111\u00e1m m\u00e2y v\u00e0 AI \u0111ang n\u1ed5i l\u00ean nh\u01b0 nh\u1eefng \u0111\u1ed9ng l\u1ef1c quan tr\u1ecdng \u0111em l\u1ea1i gi\u00e1 tr\u1ecb kinh doanh to l\u1edbn \u0111\u1ed1i v\u1edbi c\u00e1c doanh nghi\u1ec7p H\u00e0n Qu\u1ed1c, t\u00f4i cam k\u1ebft s\u1ebd t\u0103ng c\u01b0\u1eddng s\u1ef1 hi\u1ec7n di\u1ec7n c\u1ee7a Genesys tr\u00ean th\u1ecb tr\u01b0\u1eddng v\u1edbi nh\u1eefng ho\u1ea1t \u0111\u1ed9ng v\u00e0 chi\u1ebfn l\u01b0\u1ee3c ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u kinh doanh \u0111\u1ecba ph\u01b0\u01a1ng v\u00e0 gi\u00fap kh\u00e1ch h\u00e0ng \u0111\u1ea9y nhanh qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i nh\u1edd k\u1ebft h\u1ee3p c\u00f4ng ngh\u1ec7 AI, kh\u1ea3 n\u0103ng nh\u00e2n r\u1ed9ng c\u1ee7a c\u00f4ng ngh\u1ec7 \u0111\u00e1m m\u00e2y v\u00e0 ki\u1ebfn th\u1ee9c v\u1ec1 th\u1ecb tr\u01b0\u1eddng s\u1edf t\u1ea1i,”<\/i> Kim cho bi\u1ebft.<\/p>\n

L\u00e0m vi\u1ec7c t\u1ea1i Sydney, Maya Rashed \u0111\u1ea3m nhi\u1ec7m v\u1ecb tr\u00ed Gi\u00e1m \u0111\u1ed1c c\u1ea5p cao, ph\u1ee5 tr\u00e1ch ho\u1ea1t \u0111\u1ed9ng Ti\u1ebfp th\u1ecb t\u1ea1i Ch\u00e2u \u00c1 v\u00e0 Nh\u1eadt B\u1ea3n<\/b> v\u1edbi h\u01a1n 20 n\u0103m kinh nghi\u1ec7m v\u1ec1 c\u00f4ng ngh\u1ec7 B2B v\u00e0 ti\u1ebfp th\u1ecb SaaS, trong \u0111\u00f3 ph\u1ea3i k\u1ec3 \u0111\u1ebfn c\u00e1c v\u1ecb tr\u00ed l\u00e3nh \u0111\u1ea1o c\u1ea5p cao t\u1ea1i Okta, Oracle v\u00e0 Confluent. “\u0110\u1ea9y m\u1ea1nh t\u0103ng tr\u01b0\u1edfng t\u1ea1i m\u1ed9t khu v\u1ef1c n\u0103ng \u0111\u1ed9ng nh\u01b0 Ch\u00e2u \u00c1 – Th\u00e1i B\u00ecnh D\u01b0\u01a1ng \u0111\u00f2i h\u1ecfi s\u1ef1 ch\u00ednh x\u00e1c, h\u1ee3p t\u00e1c v\u00e0 hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc v\u1ec1 nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng. M\u1ee5c ti\u00eau c\u1ee7a t\u00f4i l\u00e0 x\u00e2y d\u1ef1ng c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh ti\u1ebfp th\u1ecb c\u00f3 kh\u1ea3 n\u0103ng nh\u00e2n r\u1ed9ng v\u00e0 ph\u00f9 h\u1ee3p s\u00e1t sao v\u1edbi m\u1ee5c ti\u00eau v\u1ec1 doanh s\u1ed1, th\u00fac \u0111\u1ea9y nhu c\u1ea7u v\u00e0 n\u00e2ng cao m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng \u1edf m\u1ecdi giai \u0111o\u1ea1n trong h\u00e0nh tr\u00ecnh c\u1ee7a h\u1ecd,”<\/i> Rashed cho bi\u1ebft.<\/p>\n

Nh\u1eefng v\u1ecb tr\u00ed l\u00e3nh \u0111\u1ea1o \u0111\u01b0\u1ee3c b\u1ed5 nhi\u1ec7m n\u00e0y kh\u1eb3ng \u0111\u1ecbnh \u0111\u00e0 ph\u00e1t tri\u1ec3n li\u00ean t\u1ee5c c\u1ee7a Genesys tr\u00ean kh\u1eafp Ch\u00e2u \u00c1 – Th\u00e1i B\u00ecnh D\u01b0\u01a1ng. Trong n\u0103m t\u00e0i ch\u00ednh 2025, t\u1ea1i Ch\u00e2u \u00c1 – Th\u00e1i B\u00ecnh D\u01b0\u01a1ng, Genesys Cloud \u0111\u00e3 ph\u00e1t tri\u1ec3n v\u00e0 h\u1ed7 tr\u1ee3 h\u01a1n 1.400 kh\u00e1ch h\u00e0ng v\u1edbi m\u1ee9c t\u0103ng tr\u01b0\u1edfng ng\u01b0\u1eddi d\u00f9ng qua t\u1eebng n\u0103m \u0111\u1ea1t g\u1ea7n 30%, trong \u0111\u00f3 ph\u1ea3i k\u1ec3 \u0111\u1ebfn m\u1ed9t s\u1ed1 th\u01b0\u01a1ng hi\u1ec7u l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m tr\u1ecdng t\u00e2m danh ti\u1ebfng nh\u1ea5t khu v\u1ef1c nh\u01b0 Atomy, Beyond Bank, Maxicare, Zensar Technologies. Trong khi \u0111\u00f3, s\u1ef1 chuy\u1ec3n d\u1ecbch sang t\u1ef1 \u0111\u1ed9ng h\u00f3a \u0111ang di\u1ec5n ra nhanh ch\u00f3ng tr\u00ean to\u00e0n khu v\u1ef1c khi c\u00e1c t\u1ed5 ch\u1ee9c ng\u00e0y c\u00e0ng \u1ee9ng d\u1ee5ng nhi\u1ec1u t\u01b0\u01a1ng t\u00e1c t\u1ef1 ph\u1ee5c v\u1ee5 h\u01a1n. \u0110i\u1ec1u n\u00e0y th\u1ec3 hi\u1ec7n \u1edf m\u1ee9c t\u0103ng qua t\u1eebng n\u0103m \u0111\u1ea1t 120% v\u1ec1 s\u1ed1 phi\u00ean chatbot AI v\u00e0 m\u1ee9c t\u0103ng qua t\u1eebng n\u0103m \u0111\u1ea1t h\u01a1n 250% v\u1ec1 s\u1ed1 ph\u00fat tho\u1ea1i do AI ti\u1ebfn h\u00e0nh trong c\u00f9ng th\u1eddi k\u1ef3. \u0110\u1ec3 c\u1ee7ng c\u1ed1 d\u1ea5u \u1ea5n c\u1ee7a m\u00ecnh t\u1ea1i khu v\u1ef1c, Genesys \u0111\u00e3 \u0111\u1ea7u t\u01b0 v\u00e0o c\u1ea3 c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng c\u0169ng nh\u01b0 nh\u00e2n s\u1ef1 t\u00e0i n\u0103ng, v\u1edbi \u0111\u1ed9i ng\u0169 h\u01a1n 1.500 nh\u00e2n vi\u00ean ng\u00e0y c\u00e0ng l\u1edbn m\u1ea1nh t\u1ea1i Ch\u00e2u \u00c1 – Th\u00e1i B\u00ecnh D\u01b0\u01a1ng.<\/p>\n

Hi\u1ec7n t\u1ea1i, Genesys cung c\u1ea5p d\u1ecbch v\u1ee5 \u0111\u00e1m m\u00e2y tr\u1ecdn g\u00f3i t\u1ea1i n\u0103m khu v\u1ef1c Amazon Web Services (AWS) \u1edf Ch\u00e2u \u00c1 – Th\u00e1i B\u00ecnh D\u01b0\u01a1ng bao g\u1ed3m AWS Ch\u00e2u \u00c1 – Th\u00e1i B\u00ecnh D\u01b0\u01a1ng (Mumbai), AWS Ch\u00e2u \u00c1 – Th\u00e1i B\u00ecnh D\u01b0\u01a1ng (Seoul), AWS Ch\u00e2u \u00c1 – Th\u00e1i B\u00ecnh D\u01b0\u01a1ng (Tokyo), AWS Ch\u00e2u \u00c1 – Th\u00e1i B\u00ecnh D\u01b0\u01a1ng (Osaka) v\u00e0 AWS \u00dac (Sydney), v\u1edbi nhi\u1ec1u \u0111\u1ecba \u0111i\u1ec3m kh\u00e1c d\u1ef1 ki\u1ebfn s\u1ebd ra m\u1eaft trong t\u01b0\u01a1ng lai. C\u00f4ng ty c\u0169ng cung c\u1ea5p d\u1ecbch v\u1ee5 v\u1ec7 tinh t\u1ea1i AWS Ch\u00e2u \u00c1 – Th\u00e1i B\u00ecnh D\u01b0\u01a1ng (Singapore), AWS Ch\u00e2u \u00c1 – Th\u00e1i B\u00ecnh D\u01b0\u01a1ng (H\u1ed3ng K\u00f4ng) v\u00e0 AWS Ch\u00e2u \u00c1 – Th\u00e1i B\u00ecnh D\u01b0\u01a1ng (Jakarta). S\u1ef1 hi\u1ec7n di\u1ec7n trong khu v\u1ef1c n\u00e0y cho ph\u00e9p Genesys h\u1ed7 tr\u1ee3 c\u00e1c doanh nghi\u1ec7p \u0111\u00e1p \u1ee9ng c\u00e1c y\u00eau c\u1ea7u v\u1ec1 quy\u1ec1n ri\u00eang t\u01b0 d\u1eef li\u1ec7u c\u0169ng nh\u01b0 c\u00e1c quy ch\u1ebf, quy \u0111\u1ecbnh tr\u00ean to\u00e0n Ch\u00e2u \u00c1 – Th\u00e1i B\u00ecnh D\u01b0\u01a1ng.<\/p>\n

Gi\u1edbi thi\u1ec7u v\u1ec1 Genesys<\/b> <\/p>\n

Vui l\u00f2ng truy c\u1eadp https:\/\/www.genesys.com\/en-sg<\/a><\/p>\n

Li\u00ean h\u1ec7 truy\u1ec1n th\u00f4ng
<\/b>Manali Pattnaik
Gi\u00e1m \u0111\u1ed1c Truy\u1ec1n th\u00f4ng khu v\u1ef1c Ch\u00e2u \u00c1 – Th\u00e1i B\u00ecnh D\u01b0\u01a1ng, Genesys
manali.pattnaik@genesys.com<\/a>
+65-8321 7924<\/p>\n

\u1ea2nh – https:\/\/mma.prnasia.com\/media2\/2689612\/Mao_Gen_Foo_Genesys.jpg?p=medium600<\/a>
\u1ea2nh – https:\/\/mma.prnasia.com\/media2\/2689613\/DongWook_Kim_Genesys.jpg?p=medium600<\/a>
\u1ea2nh – https:\/\/mma.prnasia.com\/media2\/2689614\/Maya_Rashed_Genesys.jpg?p=medium600<\/a>
Logo – https:\/\/mma.prnasia.com\/media2\/2689616\/Genesys_Logo.jpg?p=medium600<\/a><\/p>\n

\"DongWook<\/a>
DongWook Kim Country Manager for Korea Genesys<\/span> <\/div>\n

\u00a0<\/p>\n

\"Maya<\/a>
Maya Rashed Senior Director Asia Pacific and Japan APJ Marketing Genesys<\/span> <\/div>\n

\u00a0<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Mao Gen Foo,\u00a0DongWook Kim v\u00e0 Maya Rashed \u0111\u1ea3m nhi\u1ec7m nh\u1eefng v\u1ecb tr\u00ed ch\u1ee7 ch\u1ed1t v\u1ec1 ti\u1ebfp th\u1ecb v\u00e0 b\u00e1n h\u00e0ng nh\u1eb1m \u0111\u1ea9y m\u1ea1nh vi\u1ec7c \u00e1p d\u1ee5ng \u0110i\u1ec1u ph\u1ed1i Tr\u1ea3i nghi\u1ec7m d\u01b0\u1edbi s\u1ef1 h\u1ed7 tr\u1ee3 c\u1ee7a AI \u0111\u1ed3ng th\u1eddi t\u0103ng c\u01b0\u1eddng t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn kh\u00e1ch h\u00e0ng tr\u00ean to\u00e0n khu v\u1ef1c SINGAPORE, ng\u00e0y 19 th\u00e1ng 5 n\u0103m […]\n","protected":false},"author":2604,"featured_media":50415,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[2293],"tags":[],"class_list":["post-39622","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pr-newswire"],"yoast_head":"\nGenesys t\u0103ng c\u01b0\u1eddng \u0111\u1ed9i ng\u0169 l\u00e3nh \u0111\u1ea1o t\u1ea1i khu v\u1ef1c Ch\u00e2u \u00c1 - 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