{"id":38809,"date":"2025-04-08T12:01:27","date_gmt":"2025-04-08T05:01:27","guid":{"rendered":"https:\/\/saigonbiz.com.vn\/cathay-united-bank-gianh-duoc-6-giai-thuong-tu-retail-banker-international-cho-thanh-tich-xuat-sac-trong-chuyen-doi-so\/"},"modified":"2025-04-08T12:01:27","modified_gmt":"2025-04-08T05:01:27","slug":"cathay-united-bank-gianh-duoc-6-giai-thuong-tu-retail-banker-international-cho-thanh-tich-xuat-sac-trong-chuyen-doi-so","status":"publish","type":"post","link":"https:\/\/saigonbiz.com\/vn\/cathay-united-bank-gianh-duoc-6-giai-thuong-tu-retail-banker-international-cho-thanh-tich-xuat-sac-trong-chuyen-doi-so\/","title":{"rendered":"Cathay United Bank gi\u00e0nh \u0111\u01b0\u1ee3c 6 gi\u1ea3i th\u01b0\u1edfng t\u1eeb Retail Banker International cho th\u00e0nh t\u00edch xu\u1ea5t s\u1eafc trong chuy\u1ec3n \u0111\u1ed5i s\u1ed1"},"content":{"rendered":"<div>\n<p>\u0110\u00c0I B\u1eaeC, ng\u00e0y 5 th\u00e1ng 4 n\u0103m 2025 \/PRNewswire\/ &#8212; Cathay United Bank m\u1ed9t l\u1ea7n n\u1eefa g\u00e2y \u1ea5n t\u01b0\u1ee3ng m\u1ea1nh tr\u00ean tr\u01b0\u1eddng qu\u1ed1c t\u1ebf khi xu\u1ea5t s\u1eafc gi\u00e0nh s\u00e1u gi\u1ea3i th\u01b0\u1edfng t\u1eeb\u00a0<i>Retail Banker International<\/i>, \u1ea5n ph\u1ea9m t\u00e0i ch\u00ednh h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi: &#8220;Tri\u1ec3n khai b\u1ea3o m\u1eadt \u1ee9ng d\u1ee5ng xu\u1ea5t s\u1eafc&#8221;, &#8220;\u1ee8ng d\u1ee5ng t\u1ed1t nh\u1ea5t cho tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng&#8221;, &#8220;Qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng t\u1ed1t nh\u1ea5t&#8221;, &#8220;S\u1eed d\u1ee5ng hi\u1ec7u qu\u1ea3 nh\u1ea5t d\u1eef li\u1ec7u l\u1edbn trong chi\u1ebfn l\u01b0\u1ee3c kh\u00e1ch h\u00e0ng&#8221;, &#8220;Nh\u1eefng ti\u1ebfn b\u1ed9 trong di chuy\u1ec3n \u0111\u00e1m m\u00e2y &#8211; Chi\u1ebfn l\u01b0\u1ee3c v\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch \u0111\u1ec3 l\u00e0m ch\u1ee7 chi\u1ebfn l\u01b0\u1ee3c \u0111\u00e1m m\u00e2y v\u00e0 k\u1ebf ho\u1ea1ch chuy\u1ec3n \u0111\u1ed5i b\u1ea3n thi\u1ebft k\u1ebf&#8221; v\u00e0 &#8220;Nh\u1eefng ti\u1ebfn b\u1ed9 trong di chuy\u1ec3n \u0111\u00e1m m\u00e2y &#8211; Tri\u1ec3n khai ho\u00e0n ch\u1ec9nh AWS Landing Zone cho di chuy\u1ec3n d\u1eef li\u1ec7u&#8221;.<\/p>\n<div class=\"PRN_ImbeddedAssetReference\" id=\"DivAssetPlaceHolder9152\">\n<p style=\"TEXT-ALIGN: center; WIDTH: 100%\"><a href=\"https:\/\/mma.prnasia.com\/media2\/2658079\/IMG_6234.html\" target=\"_blank\" rel=\"nofollow noopener\"><img decoding=\"async\" src=\"https:\/\/mma.prnasia.com\/media2\/2658079\/IMG_6234.jpg?p=medium600\" title=\"Caption: Cathay United Bank took home six awards from the Retail Banker International.\" alt=\"Caption: Cathay United Bank took home six awards from the Retail Banker International.\"><\/a><br \/><span>Caption: Cathay United Bank took home six awards from the Retail Banker International.<\/span><\/p>\n<\/p><\/div>\n<p>Cam k\u1ebft t\u0103ng c\u01b0\u1eddng b\u1ea3o m\u1eadt k\u1ef9 thu\u1eadt s\u1ed1 cho kh\u00e1ch h\u00e0ng, Cathay United Bank kh\u00f4ng ch\u1ec9 tri\u1ec3n khai c\u00e1c bi\u1ec7n ph\u00e1p x\u00e1c minh danh t\u00ednh nghi\u00eam ng\u1eb7t k\u1ebft h\u1ee3p x\u00e1c th\u1ef1c 2 b\u01b0\u1edbc m\u00e0 c\u00f2n s\u1eed d\u1ee5ng m\u00e1y h\u1ecdc \u0111\u1ec3 ch\u1ee7 \u0111\u1ed9ng gi\u00e1m s\u00e1t b\u1ea3o m\u1eadt t\u1eebng giao d\u1ecbch. Th\u00f4ng b\u00e1o s\u1ebd ngay l\u1eadp t\u1ee9c xu\u1ea5t hi\u1ec7n khi ph\u00e1t hi\u1ec7n b\u1ea5t k\u1ef3 giao d\u1ecbch r\u1ee7i ro cao n\u00e0o, \u0111\u1ea3m b\u1ea3o m\u1ecdi giao d\u1ecbch \u0111\u1ec1u do ch\u00ednh kh\u00e1ch h\u00e0ng th\u1ef1c hi\u1ec7n. \u1ee8ng d\u1ee5ng CUBE c\u00f2n trang b\u1ecb t\u00ednh n\u0103ng ki\u1ec3m tra b\u1ea3o m\u1eadt n\u00e2ng cao, cho ph\u00e9p kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1 t\u00ecnh tr\u1ea1ng b\u1ea3o m\u1eadt k\u1ef9 thu\u1eadt s\u1ed1 c\u1ee7a m\u00ecnh. Nh\u1eefng n\u1ed7 l\u1ef1c n\u00e0y \u0111\u00e3 gi\u00fap Ng\u00e2n h\u00e0ng gi\u00e0nh \u0111\u01b0\u1ee3c gi\u1ea3i th\u01b0\u1edfng &#8220;Tri\u1ec3n khai b\u1ea3o m\u1eadt \u1ee9ng d\u1ee5ng xu\u1ea5t s\u1eafc&#8221;.<\/p>\n<p>V\u1edbi m\u1ee5c ti\u00eau h\u01b0\u1edbng t\u1edbi th\u1ecb tr\u01b0\u1eddng \u0110\u00f4ng Nam \u00c1, Cathay United Bank \u0111\u00e3 ra m\u1eaft &#8220;\u1ee9ng d\u1ee5ng CUBE Vietnam&#8221;, m\u1ed9t \u1ee9ng d\u1ee5ng cho vay tr\u1ef1c tuy\u1ebfn d\u00e0nh ri\u00eang cho th\u1ecb tr\u01b0\u1eddng Vi\u1ec7t Nam. Ph\u00f9 h\u1ee3p v\u1edbi y\u00eau c\u1ea7u c\u1ee7a ch\u00ednh s\u00e1ch chuy\u1ec3n \u0111\u1ed5i s\u1ed1 c\u1ee7a Ng\u00e2n h\u00e0ng Nh\u00e0 n\u01b0\u1edbc Vi\u1ec7t Nam v\u00e0 d\u1ef1a tr\u00ean kinh nghi\u1ec7m c\u1ee7a ch\u00ednh \u0110\u00e0i Loan, Ng\u00e2n h\u00e0ng \u0111\u00e3 gi\u1edbi thi\u1ec7u th\u00e0nh c\u00f4ng c\u00e1c c\u00f4ng c\u1ee5 \u0111\u00e1m m\u00e2y, m\u00f4 h\u00ecnh r\u1ee7i ro d\u1ef1a tr\u00ean d\u1eef li\u1ec7u v\u00e0 h\u1ec7 th\u1ed1ng x\u00e1c minh danh t\u00ednh ti\u00eau chu\u1ea9n qu\u1ed1c t\u1ebf, mang \u0111\u1ebfn cho kh\u00e1ch h\u00e0ng t\u1ea1i Vi\u1ec7t Nam tr\u1ea3i nghi\u1ec7m vay v\u1ed1n tr\u1ef1c tuy\u1ebfn t\u1ed1i \u01b0u. B\u00ean c\u1ea1nh vi\u1ec7c gi\u00e0nh \u0111\u01b0\u1ee3c Gi\u1ea3i th\u01b0\u1edfng Chuy\u1ec3n \u0111\u1ed5i s\u1ed1 Qu\u1ed1c gia c\u1ee7a Vi\u1ec7t Nam, hi\u1ec7u su\u1ea5t v\u01b0\u1ee3t tr\u1ed9i c\u0169ng gi\u00fap Ng\u00e2n h\u00e0ng gi\u00e0nh \u0111\u01b0\u1ee3c gi\u1ea3i th\u01b0\u1edfng &#8220;\u1ee8ng d\u1ee5ng t\u1ed1t nh\u1ea5t cho t\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng&#8221;.<\/p>\n<p>Cathay United Bank lu\u00f4n coi tr\u1ecdng m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng b\u1ec1n v\u1eefng, th\u1eadm ch\u00ed th\u00e0nh l\u1eadp m\u1ed9t b\u1ed9 ph\u1eadn chuy\u00ean tr\u00e1ch qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng v\u00e0o n\u0103m 2024. \u0110\u1ec3 n\u00e2ng cao s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng, Ng\u00e2n h\u00e0ng \u0111\u00e3 \u00e1p d\u1ee5ng c\u00e1c m\u00f4 h\u00ecnh qu\u1ea3n l\u00fd \u0111\u1ed9t ph\u00e1, bao g\u1ed3m vi\u1ec7c s\u1eed d\u1ee5ng d\u1eef li\u1ec7u s\u00e1ng t\u1ea1o \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 s\u1eed d\u1ee5ng c\u00e1c m\u00f4 h\u00ecnh d\u1ef1a tr\u00ean d\u1eef li\u1ec7u \u0111\u1ec3 gh\u00e9p n\u1ed1i v\u1edbi c\u1ed1 v\u1ea5n t\u00e0i ch\u00ednh ph\u00f9 h\u1ee3p nh\u1ea5t cho t\u1eebng kh\u00e1ch h\u00e0ng. Nh\u1eadn th\u1ea5y cam k\u1ebft c\u1ee7a Ng\u00e2n h\u00e0ng trong vi\u1ec7c t\u0103ng c\u01b0\u1eddng m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng,\u00a0<i>Retail Banker International\u00a0<\/i>\u0111\u00e3 trao cho Ng\u00e2n h\u00e0ng gi\u1ea3i th\u01b0\u1edfng &#8220;Qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng t\u1ed1t nh\u1ea5t&#8221;. Ngo\u00e0i ra, Ng\u00e2n h\u00e0ng c\u00f2n gi\u1edbi thi\u1ec7u m\u1ed9t c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd m\u1edbi, &#8220;PBG&#8221;, vi\u1ebft t\u1eaft c\u1ee7a &#8220;Ch\u1ea9n \u0111o\u00e1n ch\u00ednh x\u00e1c&#8221; (&#8220;Precision Diagnose&#8221;), &#8220;H\u1ed7 tr\u1ee3 t\u1ed1t h\u01a1n&#8221; (&#8220;Better Support&#8221;) v\u00e0 &#8220;Tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng tuy\u1ec7t v\u1eddi&#8221; (&#8220;Great Customer Experience&#8221;). PBG h\u1ed7 tr\u1ee3 c\u00e1c ki\u1ec3m so\u00e1t vi\u00ean chi nh\u00e1nh trong vi\u1ec7c n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng th\u00f4ng qua c\u00e1c gi\u1ea3i ph\u00e1p d\u1ef1a tr\u00ean d\u1eef li\u1ec7u. Gi\u00e1m \u0111\u1ed1c D\u1eef li\u1ec7u v\u00e0 Ph\u00e2n t\u00edch, \u00f4ng <span class=\"xn-person\">Joe Liang<\/span> chia s\u1ebb r\u1eb1ng PBG c\u00f3 th\u1ec3 chuy\u1ec3n \u0111\u1ed5i th\u00e0nh c\u00f4ng d\u1eef li\u1ec7u qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng th\u00e0nh th\u00f4ng tin ph\u00e2n t\u00edch chuy\u00ean s\u00e2u v\u1ec1 kh\u00e1ch h\u00e0ng \u0111\u00f3, gi\u00fap c\u00e1c c\u1ed1 v\u1ea5n t\u00e0i ch\u00ednh cung c\u1ea5p d\u1ecbch v\u1ee5 t\u1ed1t h\u01a1n. Ch\u00ednh s\u1ef1 \u0111\u1ed5i m\u1edbi \u0111\u00f3 \u0111\u00e3 mang l\u1ea1i cho Ng\u00e2n h\u00e0ng gi\u1ea3i th\u01b0\u1edfng &#8220;S\u1eed d\u1ee5ng hi\u1ec7u qu\u1ea3 nh\u1ea5t d\u1eef li\u1ec7u l\u1edbn trong chi\u1ebfn l\u01b0\u1ee3c kh\u00e1ch h\u00e0ng&#8221;.<\/p>\n<p>Cathay United Bank c\u0169ng \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c ti\u1ebfn b\u1ed9 \u0111\u00e1ng k\u1ec3 trong c\u00f4ng ngh\u1ec7 \u0111\u00e1m m\u00e2y, tr\u1edf th\u00e0nh ng\u00e2n h\u00e0ng \u0111\u1ea7u ti\u00ean t\u1ea1i \u0110\u00e0i Loan tri\u1ec3n khai AWS Landing Zone cho di chuy\u1ec3n d\u1eef li\u1ec7u. V\u1edbi nh\u1eefng th\u00e0nh t\u1ef1 trong vi\u1ec7c x\u00e2y d\u1ef1ng m\u1ed9t n\u1ec1n t\u1ea3ng an to\u00e0n v\u00e0 c\u00f3 th\u1ec3 m\u1edf r\u1ed9ng, h\u1ed7 tr\u1ee3 di chuy\u1ec3n d\u1eef li\u1ec7u v\u00e0 \u1ee9ng d\u1ee5ng AI, Ng\u00e2n h\u00e0ng \u0111\u00e3 \u0111\u01b0\u1ee3c trao gi\u1ea3i th\u01b0\u1edfng &#8220;Nh\u1eefng ti\u1ebfn b\u1ed9 trong di chuy\u1ec3n d\u1eef li\u1ec7u \u0111\u00e1m m\u00e2y &#8211; Chi\u1ebfn l\u01b0\u1ee3c v\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch \u0111\u1ec3 l\u00e0m ch\u1ee7 c\u00e1c chi\u1ebfn l\u01b0\u1ee3c \u0111\u00e1m m\u00e2y v\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch thi\u1ebft k\u1ebf chuy\u1ec3n \u0111\u1ed5i&#8221; v\u00e0 gi\u1ea3i th\u01b0\u1edfng &#8220;Nh\u1eefng ti\u1ebfn b\u1ed9 trong di chuy\u1ec3n d\u1eef li\u1ec7u \u0111\u00e1m m\u00e2y &#8211; Tri\u1ec3n khai ho\u00e0n ch\u1ec9nh AWS Landing Zone cho di chuy\u1ec3n d\u1eef li\u1ec7u&#8221; trong hai n\u0103m li\u00ean ti\u1ebfp. Cam k\u1ebft cung c\u1ea5p c\u00e1c d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh ch\u1ea5t l\u01b0\u1ee3ng cao, Ng\u00e2n h\u00e0ng tuy\u00ean b\u1ed1 s\u1ebd ti\u1ebfp t\u1ee5c l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m, \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111\u1ed5i m\u1edbi \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a c\u00e1c d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh s\u1ed1.<\/p>\n<div class=\"PRN_ImbeddedAssetReference\" id=\"DivAssetPlaceHolder0\">  <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u0110\u00c0I B\u1eaeC, ng\u00e0y 5 th\u00e1ng 4 n\u0103m 2025 \/PRNewswire\/ &#8212; Cathay United Bank m\u1ed9t l\u1ea7n n\u1eefa g\u00e2y \u1ea5n t\u01b0\u1ee3ng m\u1ea1nh tr\u00ean tr\u01b0\u1eddng qu\u1ed1c t\u1ebf khi xu\u1ea5t s\u1eafc gi\u00e0nh s\u00e1u gi\u1ea3i th\u01b0\u1edfng t\u1eeb\u00a0Retail Banker International, \u1ea5n ph\u1ea9m t\u00e0i ch\u00ednh h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi: &#8220;Tri\u1ec3n khai b\u1ea3o m\u1eadt \u1ee9ng d\u1ee5ng xu\u1ea5t s\u1eafc&#8221;, &#8220;\u1ee8ng d\u1ee5ng t\u1ed1t nh\u1ea5t cho [&#8230;]\n","protected":false},"author":2604,"featured_media":50415,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[2293],"tags":[],"class_list":["post-38809","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pr-newswire"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.6 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Cathay United Bank gi\u00e0nh \u0111\u01b0\u1ee3c 6 gi\u1ea3i th\u01b0\u1edfng t\u1eeb Retail Banker International cho th\u00e0nh t\u00edch xu\u1ea5t s\u1eafc trong chuy\u1ec3n \u0111\u1ed5i s\u1ed1<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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