{"id":28714,"date":"2024-01-12T12:53:35","date_gmt":"2024-01-12T05:53:35","guid":{"rendered":"https:\/\/saigonbiz.com.vn\/?p=28714"},"modified":"2024-01-12T12:53:45","modified_gmt":"2024-01-12T05:53:45","slug":"vinhms-ky-niem-5-nam-thuc-day-chuyen-doi-so-nganh-quan-tri-khach-san-bang-muc-tieu-chinh-phuc-thi-truong-dong-nam-a","status":"publish","type":"post","link":"https:\/\/saigonbiz.com\/vn\/vinhms-ky-niem-5-nam-thuc-day-chuyen-doi-so-nganh-quan-tri-khach-san-bang-muc-tieu-chinh-phuc-thi-truong-dong-nam-a\/","title":{"rendered":"VinHMS\u00a0k\u1ef7 ni\u1ec7m 5 n\u0103m th\u00fac \u0111\u1ea9y chuy\u1ec3n \u0111\u1ed5i s\u1ed1 ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n b\u1eb1ng m\u1ee5c ti\u00eau chinh ph\u1ee5c th\u1ecb tr\u01b0\u1eddng \u0110\u00f4ng Nam \u00c1"},"content":{"rendered":"\n

VinHMS k\u1ef7 ni\u1ec7m 5 n\u0103m h\u00ecnh th\u00e0nh v\u00e0 ph\u00e1t tri\u1ec3n b\u1eb1ng vi\u1ec7c tri\u1ec3n khai gi\u1ea3i ph\u00e1p cho \u0111\u1ed1i t\u00e1c b\u00ean ngo\u00e0i l\u00e3nh th\u1ed5 Vi\u1ec7t Nam, \u0111\u00e1nh d\u1ea5u m\u1ed9t h\u00e0nh tr\u00ecnh m\u1edbi v\u01b0\u01a1n m\u00ecnh ra th\u1ecb tr\u01b0\u1eddng \u0110\u00f4ng Nam \u00c1.\u00a0<\/strong><\/p>\n\n\n\n

VinHMS, \u0111\u01a1n v\u1ecb ti\u00ean phong trong l\u0129nh v\u1ef1c c\u00f4ng ngh\u1ec7 qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n, v\u1eeba t\u1ed5 ch\u1ee9c l\u1ec5 k\u1ef7 ni\u1ec7m 5 n\u0103m th\u00e0nh l\u1eadp. B\u1eefa ti\u1ec7c t\u1ed1i v\u1edbi ch\u1ee7 \u0111\u1ec1 ch\u00ednh \u201cChuy\u1ec3n \u0111\u1ed5i V\u1eadn h\u00e0nh\u201d (Operations. Transformed.) nh\u01b0 m\u1ed9t l\u1eddi k\u00eau g\u1ecdi to\u00e0n th\u1ec3 nh\u00e2n vi\u00ean v\u00e0 \u0111\u1ed1i t\u00e1c kh\u00f4ng ng\u1eebng chuy\u1ec3n m\u00ecnh th\u00f4ng qua nh\u1eefng c\u1ea3i ti\u1ebfn m\u1ed7i ng\u00e0y. C\u0169ng trong bu\u1ed5i l\u1ec5, doanh nghi\u1ec7p c\u00f4ng b\u1ed1 \u0111\u00e3 b\u1eaft \u0111\u1ea7u tri\u1ec3n khai gi\u1ea3i ph\u00e1p cho kh\u00e1ch s\u1ea1n b\u00ean ngo\u00e0i th\u1ecb tr\u01b0\u1eddng Vi\u1ec7t Nam. <\/p>\n\n\n\n

Th\u00e0nh l\u1eadp v\u00e0o th\u00e1ng 12.2018, VinHMS li\u00ean t\u1ee5c t\u0103ng tr\u01b0\u1edfng m\u1ea1nh m\u1ebd. K\u1ec3 c\u1ea3 trong giai \u0111o\u1ea1n cao \u0111i\u1ec3m c\u1ee7a \u0111\u1ea1i d\u1ecbch Covid-19, doanh nghi\u1ec7p v\u1eabn tri\u1ec3n khai c\u00e1c gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 \u0111\u1ebfn 35 kh\u00e1ch s\u1ea1n tr\u1ea3i r\u1ed9ng kh\u1eafp 15 t\u1ec9nh, th\u00e0nh ch\u1ec9 trong 98 ng\u00e0y. \u0110\u00e2y c\u0169ng l\u00e0 \u0111\u01a1n v\u1ecb \u0111\u1ea7u ti\u00ean t\u1ea1i Vi\u1ec7t Nam t\u00edch h\u1ee3p Google Hotel \u0111\u1ec3 h\u1ed7 tr\u1ee3 c\u00e1c kh\u00e1ch s\u1ea1n sau \u0111\u1ea1i d\u1ecbch. <\/p>\n\n\n\n

L\u00e0 c\u00f4ng ty c\u00f4ng ngh\u1ec7 qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n \u0111\u1ea7u ti\u00ean c\u1ee7a Vi\u1ec7t Nam tham gia HTNG \u2013 Hi\u1ec7p h\u1ed9i qu\u1ed1c t\u1ebf \u0111\u1ecbnh chu\u1ea9n giao th\u1ee9c cho c\u00e1c ph\u1ea7n m\u1ec1m c\u1ee7a kh\u00e1ch s\u1ea1n, VinHMS hi\u1ec7n di\u1ec7n t\u1ea1i 40 kh\u00e1ch s\u1ea1n \u1edf 15 t\u1ec9nh, th\u00e0nh c\u1ee7a Vi\u1ec7t Nam, qu\u1ea3n tr\u1ecb h\u01a1n 14.000 ph\u00f2ng. <\/p>\n\n\n\n

B\u1ed9 gi\u1ea3i ph\u00e1p to\u00e0n di\u1ec7n c\u1ee7a VinHMS bao g\u1ed3m CiHMS, CiAMS, CiTMS v\u00e0 CiTravel. Trong \u0111\u00f3, s\u1ea3n ph\u1ea9m ch\u1ee7 l\u1ef1c l\u00e0 gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n CiHMS \u2013 c\u00f3 th\u1ec3 x\u1eed l\u00fd m\u1ecdi ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y c\u1ee7a kh\u00e1ch s\u1ea1n & chu\u1ed7i kh\u00e1ch s\u1ea1n 4 sao, 5 sao.\u00a0<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

VinHMS k\u1ef7 ni\u1ec7m 5 n\u0103m h\u00ecnh th\u00e0nh v\u00e0 ph\u00e1t tri\u1ec3n b\u1eb1ng vi\u1ec7c tri\u1ec3n khai gi\u1ea3i ph\u00e1p cho \u0111\u1ed1i t\u00e1c b\u00ean ngo\u00e0i l\u00e3nh th\u1ed5 Vi\u1ec7t Nam<\/em>. Trong \u1ea3nh, \u00f4ng Ho\u00e0ng Nguy\u1ec5n, T\u1ed5ng gi\u00e1m \u0111\u1ed1c VinHMS \u0111ang chia s\u1ebb m\u1ed9t ch\u1eb7ng \u0111\u01b0\u1eddng 5 n\u0103m v\u00e0 m\u1ee5c ti\u00eau s\u1eafp t\u1edbi c\u1ee7a c\u00f4ng ty <\/em><\/p>\n\n\n\n

Ph\u1ea7n m\u1ec1m qu\u1ea3n tr\u1ecb to\u00e0n di\u1ec7n gi\u1ea3i quy\u1ebft b\u00e0i to\u00e1n kh\u00f3 c\u1ee7a ng\u00e0nh kh\u00e1ch s\u1ea1n\u00a0<\/strong><\/p>\n\n\n\n

Kh\u00e1ch s\u1ea1n l\u00e0 m\u1ed9t trong nh\u1eefng ng\u00e0nh ngh\u1ec1 l\u00e2u \u0111\u1eddi nh\u1ea5t v\u00e0 \u0111\u01b0\u1ee3c coi l\u00e0 ho\u1ea1t \u0111\u1ed9ng kinh t\u1ebf t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn nhi\u1ec1u kh\u00eda c\u1ea1nh c\u1ee7a cu\u1ed9c s\u1ed1ng. Tuy nhi\u00ean, l\u0129nh v\u1ef1c n\u00e0y \u0111ang ng\u00e0y c\u00e0ng thi\u1ebfu \u0111\u1ed5i m\u1edbi v\u1ec1 m\u1eb7t c\u00f4ng ngh\u1ec7. M\u1ed9t s\u1ed1 chuy\u00ean gia trong ng\u00e0nh nh\u1eadn \u0111\u1ecbnh Airbnb kh\u00f4ng \u201cl\u00e0m kh\u00f3\u201d ng\u00e0nh kh\u00e1ch s\u1ea1n; thi\u1ebfu \u0111\u1ed5i m\u1edbi v\u00e0 s\u00e1ng t\u1ea1o m\u1edbi l\u00e0 nguy\u00ean nh\u00e2n ch\u00ednh. <\/p>\n\n\n\n

Th\u1ef1c t\u1ebf, k\u1ec3 t\u1eeb sau \u0111\u1ea1i d\u1ecbch, tr\u00e0o l\u01b0u \u201cdu l\u1ecbch tr\u1ea3 th\u00f9\u201d (revenge travel) \u0111\u00e3 tr\u1edf th\u00e0nh xu h\u01b0\u1edbng, d\u1eabn \u0111\u1ebfn s\u1ef1 gia t\u0103ng \u0111\u1ed9t bi\u1ebfn c\u1ea3 v\u1ec1 du l\u1ecbch qu\u1ed1c t\u1ebf v\u00e0 n\u1ed9i \u0111\u1ecba. Kh\u1ea3o s\u00e1t c\u1ee7a Expedia Group v\u1edbi 16.000 ng\u01b0\u1eddi t\u1ea1i 8 th\u1ecb tr\u01b0\u1eddng cho th\u1ea5y 60% trong s\u1ed1 n\u00e0y s\u1ebd kh\u00f4ng \u0111\u1eb7t ph\u00f2ng kh\u00f4ng ho\u00e0n ti\u1ec1n ch\u1ec9 \u0111\u1ec3 h\u01b0\u1edfng gi\u00e1 th\u1ea5p. Xu h\u01b0\u1edbng n\u00e0y ho\u00e0n to\u00e0n tr\u00e1i v\u1edbi th\u1eddi \u0111i\u1ec3m 2020, khi 66% du kh\u00e1ch s\u1eb5n s\u00e0ng \u0111\u1eb7t ph\u00f2ng kh\u00f4ng ho\u00e0n ti\u1ec1n. \u0110\u00e2y l\u00e0 m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 quan tr\u1ecdng <\/p>\n\n\n\n

nh\u1ea5t \u0111\u1ec3 kh\u00e1ch du l\u1ecbch c\u00e2n nh\u1eafc l\u1ef1a ch\u1ecdn ch\u1ed7 \u1edf, b\u00ean c\u1ea1nh c\u00e1c v\u1ea5n \u0111\u1ec1 kh\u00e1c nh\u01b0 v\u1ec7 sinh, ch\u01b0\u01a1ng tr\u00ecnh kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft linh ho\u1ea1t hay c\u00e1c d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a. <\/p>\n\n\n\n

Theo \u00f4ng Ho\u00e0ng Nguy\u1ec5n, T\u1ed5ng gi\u00e1m \u0111\u1ed1c VinHMS, ch\u00ednh h\u00e0nh vi ti\u00eau d\u00f9ng thay \u0111\u1ed5i \u0111\u00e3 d\u1eabn \u0111\u1ebfn nh\u1eefng thay \u0111\u1ed5i l\u1edbn trong c\u00e1ch v\u1eadn h\u00e0nh h\u00e0ng ng\u00e0y c\u1ee7a c\u00e1c kh\u00e1ch s\u1ea1n. Tr\u01b0\u1edbc Covid-19, c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n kh\u00f4ng th\u1ef1c s\u1ef1 ngh\u0129 r\u1eb1ng h\u1ecd c\u1ea7n ph\u1ea3i \u0111\u1ed5i m\u1edbi v\u00ec vi\u1ec7c kinh doanh \u0111\u00e3 qu\u00e1 l\u00e2u v\u00e0 h\u1ecd \u0111ang duy tr\u00ec \u1ed5n \u0111\u1ecbnh. Nh\u01b0ng sau Covid-19, k\u00ec v\u1ecdng c\u1ee7a kh\u00e1ch thay \u0111\u1ed5i khi\u1ebfn c\u00e1c doanh nghi\u1ec7p v\u1eabn gi\u1eef l\u1ed1i v\u1eadn h\u00e0nh c\u0169 c\u00f3 kh\u1ea3 n\u0103ng g\u1eb7p \u201cr\u1ee7i ro” trong t\u01b0\u01a1ng lai. C\u00e1c kh\u00e1ch s\u1ea1n hi\u1ec3u r\u1eb1ng h\u1ecd ph\u1ea3i c\u1ea3i thi\u1ec7n h\u1ec7 th\u1ed1ng qu\u1ea3n tr\u1ecb \u0111\u1ec3 th\u00edch nghi v\u1edbi m\u00f4i tr\u01b0\u1eddng m\u1edbi. <\/p>\n\n\n\n

Tr\u00ean th\u1ef1c t\u1ebf, \u0111\u00e3 c\u00f3 nhi\u1ec1u ph\u1ea7n m\u1ec1m \u0111\u1ed5i m\u1edbi ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n, tuy nhi\u00ean \u0111a s\u1ed1 c\u00e1c ph\u1ea7n m\u1ec1m n\u00e0y ch\u1ec9 mang t\u00ednh h\u1ed7 tr\u1ee3 do \u0111\u00f3 kh\u00f3 c\u00f3 k\u1ebft qu\u1ea3 v\u01b0\u1ee3t tr\u1ed9i. N\u1ebfu mu\u1ed1n b\u1ee9t ph\u00e1, c\u00e1c doanh nghi\u1ec7p s\u1ebd c\u1ea7n m\u1ed9t t\u01b0 duy kh\u00e1c v\u1edbi m\u1ed9t b\u1ed9 c\u00f4ng c\u1ee5 kh\u00e1c. <\/p>\n\n\n\n

\u201cVinHMS kh\u00f4ng c\u1ed1 g\u1eafng x\u00e2y d\u1ef1ng \u2018m\u1ed9t gi\u1ea3i ph\u00e1p ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n m\u1edbi. Ch\u00fang t\u00f4i mu\u1ed1n cung c\u1ea5p m\u1ed9t n\u1ec1n t\u1ea3ng m\u1edf \u0111\u1ec3 c\u00e1c kh\u00e1ch s\u1ea1n th\u1ef1c hi\u1ec7n nh\u1eefng s\u00e1ng t\u1ea1o trong kinh doanh. \u0110i\u1ec1u quan tr\u1ecdng nh\u1ea5t v\u1ec1 n\u1ec1n t\u1ea3ng c\u1ee7a VinHMS l\u00e0 ch\u00fang t\u00f4i c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng k\u1ebft n\u1ed1i v\u00e0 t\u00edch h\u1ee3p v\u1edbi nhi\u1ec1u d\u1ecbch v\u1ee5 c\u00f4ng ngh\u1ec7 \u0111\u1ec3 t\u1ed1i \u01b0u chi ph\u00ed, t\u0103ng doanh thu v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng \u1edf kh\u00e1ch s\u1ea1n\u201d – \u00d4ng Ho\u00e0ng Nguy\u1ec5n nh\u1ea5n m\u1ea1nh. <\/p>\n\n\n\n

V\u1edbi c\u00e1c ch\u1ee7 s\u1edf h\u1eefu kh\u00e1ch s\u1ea1n v\u00e0 \u0111\u1ed1i t\u00e1c, c\u00e1c gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u1eadn h\u00e0nh c\u1ee7a VinHMS c\u00f3 th\u1ec3 t\u0103ng \u0111\u00e1ng k\u1ec3 doanh thu theo nhi\u1ec1u c\u00e1ch, nh\u01b0 th\u00f4ng qua \u0111\u1eb7t ch\u1ed7 tr\u1ef1c ti\u1ebfp ho\u1eb7c g\u00f3i b\u00e1n h\u00e0ng c\u00f3 th\u1ec3 t\u00f9y ch\u1ec9nh. B\u00ean c\u1ea1nh \u0111\u00f3, chi ph\u00ed v\u1eadn h\u00e0nh c\u1ee7a c\u00e1c gi\u1ea3i ph\u00e1p t\u1eeb VinHMS \u1edf m\u1ee9c c\u1ea1nh tranh h\u01a1n so v\u1edbi c\u00e1c nh\u00e0 cung c\u1ea5p qu\u1ed1c t\u1ebf. <\/p>\n\n\n\n

Doanh nghi\u1ec7p c\u0169ng cung c\u1ea5p nhi\u1ec1u ph\u00e2n h\u1ec7 c\u1ea3i ti\u1ebfn n\u00e2ng cao hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng, ti\u1ebft ki\u1ec7m cho \u0111\u1ed1i t\u00e1c \u0111\u1ebfn 50% chi ph\u00ed ho\u1ea1t \u0111\u1ed9ng. \u0110\u01a1n c\u1eed, c\u1ed5ng th\u00f4ng tin d\u00e0nh cho \u0111\u1ea1i l\u00fd du l\u1ecbch (PTA) c\u1ee7a VinHMS gi\u00fap gi\u1ea3m nhi\u1ec1u l\u1ea7n s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n s\u1ef1 h\u1ed7 tr\u1ee3 \u0111\u1ea1i l\u00fd; h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd t\u1eadp trung v\u1ec1 F&B (PCM) h\u1ea1n ch\u1ebf t\u00ecnh tr\u1ea1ng l\u00e3ng ph\u00ed th\u1ef1c ph\u1ea9m t\u1ea1i c\u00e1c nh\u00e0 h\u00e0ng ph\u1ee5c v\u1ee5 b\u1eefa s\u00e1ng; hay gi\u1ea3i ph\u00e1p thanh to\u00e1n b\u1eb1ng m\u00e3 QR gi\u00fap ti\u1ebft ki\u1ec7m 2% ph\u00ed cho m\u1ed7i giao d\u1ecbch (hoa h\u1ed3ng d\u01b0\u1edbi 1%, so v\u1edbi m\u1ee9c trung b\u00ecnh 3% c\u1ee7a Visa\/Mastercard). <\/p>\n\n\n\n

\u00d4ng Vi\u1ec7t \u0110\u1eb7ng, Gi\u00e1m \u0111\u1ed1c C\u00f4ng ngh\u1ec7 Th\u00f4ng tin t\u1ea1i Melia Hotels International (MHI) chia s\u1ebb: \u201cCh\u00fang t\u00f4i \u0111\u00e3 t\u00edch h\u1ee3p 13 kh\u00e1ch s\u1ea1n v\u1edbi h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd \u0111\u1eb7t ph\u00f2ng t\u1eadp trung c\u1ee7a Melia trong ch\u01b0a \u0111\u1ea7y 1 n\u0103m, hi\u1ec7u su\u1ea5t n\u00e0y \u0111\u00e3 khi\u1ebfn qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i di\u1ec5n ra su\u00f4n s\u1ebb, v\u00e0 gi\u00fap kh\u00e1ch s\u1ea1n nh\u00ecn th\u1ea5y ngay \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 kinh doanh ngay sau khi chuy\u1ec3n \u0111\u1ed5i. H\u1ec7 sinh th\u00e1i c\u1ee7a MHI r\u1ea5t \u0111a d\u1ea1ng v\u1edbi nhi\u1ec1u \u1ee9ng d\u1ee5ng v\u00e0 ch\u1ee9c n\u0103ng, tuy nhi\u00ean cho \u0111\u1ebfn nay ch\u00fang t\u00f4i v\u1eabn ch\u01b0a g\u1eb7p tr\u1edf ng\u1ea1i n\u00e0o trong vi\u1ec7c t\u00edch h\u1ee3p ch\u00fang v\u1edbi CiHMS. B\u00ean c\u1ea1nh c\u00e1c ch\u1ee9c n\u0103ng, CiHMS c\u00f2n c\u00f3 m\u1ed9t t\u00ednh n\u0103ng r\u1ea5t gi\u00e1 tr\u1ecb l\u00e0 b\u1ea3n \u0111\u1ecba h\u00f3a. T\u00f4i tin r\u1eb1ng CiHMS l\u00e0 m\u1ed9t trong s\u1ed1 \u00edt PMS tr\u00ean th\u1ecb tr\u01b0\u1eddng h\u1ed7 tr\u1ee3 \u0111\u1ea7y \u0111\u1ee7 ng\u00f4n ng\u1eef Ti\u1ebfng Vi\u1ec7t, \u0111i\u1ec1u \u0111\u00f3 gi\u00fap MHI\u00a0gi\u1ea3m \u0111\u01b0\u1ee3c th\u1eddi gian \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean, \u0111\u1ed3ng th\u1eddi thu h\u00fat \u0111\u01b0\u1ee3c l\u1ef1c l\u01b0\u1ee3c lao \u0111\u1ed9ng \u0111\u1ecba ph\u01b0\u01a1ng t\u1ea1i nh\u1eefng \u0111i\u1ec3m \u0111\u1ebfn \u0111\u1eb7c th\u00f9\u201d.\u00a0<\/p>\n\n\n\n

\u00d4ng \u0110\u1eb7ng \u0110\u1ee9c Tr\u01b0\u1eddng, Gi\u00e1m \u0111\u1ed1c V\u1eadn h\u00e0nh, Vinpearl Resort Nha Trang chia s\u1ebb: \u201cBan \u0111\u1ea7u ch\u00fang t\u00f4i \u0111\u1eb7t ra r\u1ea5t nhi\u1ec1u c\u00e2u h\u1ecfi khi s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m c\u1ee7a VinHMS thay th\u1ebf cho m\u1ed9t h\u1ec7 th\u1ed1ng kh\u00e1c, tuy nhi\u00ean sau \u0111\u00f3 ch\u00fang t\u00f4i nh\u1eadn v\u1ec1 r\u1ea5t nhi\u1ec1u ph\u1ea3n h\u1ed3i v\u00e0 \u0111\u00e1nh gi\u00e1 t\u00edch c\u1ef1c t\u1eeb nh\u1eefng ng\u01b0\u1eddi tr\u1ef1c ti\u1ebfp s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m c\u1ee7a VinHMS nh\u01b0 qu\u1ea3n l\u00fd \u0111i\u1ec1u h\u00e0nh, nh\u00e2n vi\u00ean v\u1eadn h\u00e0nh c\u1ee7a kh\u00e1ch s\u1ea1n. Ph\u1ea7n m\u1ec1m c\u1ee7a VinHMS mang \u0111\u1ebfn s\u1ef1 ti\u1ec7n l\u1ee3i, ch\u1ea1y tr\u00ean n\u1ec1n t\u1ea3ng website v\u00e0 m\u1ecdi thi\u1ebft b\u1ecb di \u0111\u1ed9ng, kh\u00f4ng h\u1ea1n ch\u1ebf truy c\u1eadp, nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 linh ho\u1ea1t s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng khi d\u00f9ng m\u1ea1ng ngo\u00e0i, giao di\u1ec7n thu\u1eadn ti\u1ec7n, d\u1ec5 s\u1eed d\u1ee5ng cho c\u1ea3 ng\u01b0\u1eddi l\u1ea7n \u0111\u1ea7u ti\u1ebfp x\u00fac\u201d.\u00a0<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Hi\u1ec7n t\u1ea1i, VinHMS theo \u0111u\u1ed5i nhi\u1ec1u m\u1ee5c ti\u00eau <\/em><\/p>\n\n\n\n

VinHMS – h\u00e0nh tr\u00ecnh t\u00e1i \u0111\u1ecbnh ngh\u0129a ti\u00eau chu\u1ea9n qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n \u0110\u00f4ng Nam \u00c1\u00a0<\/strong><\/p>\n\n\n\n

V\u01b0\u01a1n ra kh\u1ecfi l\u00e3nh th\u1ed5 Vi\u1ec7t Nam, VinHMS gi\u1edd \u0111\u00e2y mu\u1ed1n h\u01b0\u1edbng \u0111\u1ebfn m\u1ed9t th\u1ecb tr\u01b0\u1eddng r\u1ed9ng l\u1edbn v\u00e0 nhi\u1ec1u ti\u1ec1m n\u0103ng h\u01a1n: \u0110\u00f4ng Nam \u00c1. Theo \u01b0\u1edbc t\u00ednh t\u1eeb Statista, th\u1ecb tr\u01b0\u1eddng kh\u00e1ch s\u1ea1n khu v\u1ef1c \u0111ang ph\u1ee5c h\u1ed3i m\u1ea1nh m\u1ebd sau \u0111\u1ea1i d\u1ecbch Covid-19, k\u1ebft th\u00fac n\u0103m 2023 \u0111\u00e3 v\u01b0\u1ee3t quy m\u00f4 c\u1ee7a th\u1eddi k\u1ef3 \u0111\u1ec9nh cao n\u0103m 2019. \u01af\u1edbc t\u00ednh giai \u0111o\u1ea1n 2024-2027, th\u1ecb tr\u01b0\u1eddng ti\u1ebfp t\u1ee5c t\u0103ng tr\u01b0\u1edfng \u0111\u1ec1u \u0111\u1eb7n kho\u1ea3ng 4%\/n\u0103m \u0111\u1ec3 ch\u1ea1m m\u1ed1c g\u1ea7n 16 t\u1ef7 USD trong n\u0103m 2028. \u0110i\u1ec1u \u0111\u00e1ng n\u00f3i, t\u1ef7 tr\u1ecdng doanh s\u1ed1 t\u1eeb k\u00eanh tr\u1ef1c tuy\u1ebfn \u0111ang ng\u00e0y c\u00e0ng \u00e1p \u0111\u1ea3o, t\u1eeb m\u1ee9c 67% t\u00ednh \u0111\u1ebfn cu\u1ed1i n\u0103m 2023 d\u1ef1 b\u00e1o l\u00ean 78% trong n\u0103m 2028. <\/p>\n\n\n\n

Tri\u1ec3n v\u1ecdng n\u00e0y k\u00e9o theo s\u01b0 quan t\u00e2m c\u1ee7a gi\u1edbi \u0111\u1ea7u t\u01b0 trong khu v\u1ef1c v\u00e0 kh\u1eafp to\u00e0n c\u1ea7u, t\u1ea1o n\u00ean c\u01a1 h\u1ed9i l\u1edbn cho nh\u1eefng doanh nghi\u1ec7p cung c\u1ea5p d\u1ecbch v\u1ee5 t\u1ed1i \u01b0u qu\u1ea3n tr\u1ecb nh\u01b0 VinHMS. Nh\u1eb1m ti\u1ebfp n\u1ed1i h\u00e0nh tr\u00ecnh t\u00e1i \u0111\u1ecbnh ngh\u0129a ti\u00eau chu\u1ea9n qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n, VinHMS v\u1ea1ch ra 3 chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ec3 theo \u0111u\u1ed5i: <\/p>\n\n\n\n

\u2022 M\u1edf: VinHMS tu\u00e2n th\u1ee7 c\u00e1c ti\u00eau chu\u1ea9n qu\u1ed1c t\u1ebf \u0111\u1ec3 thu\u1eadn ti\u1ec7n k\u1ebft n\u1ed1i v\u1edbi nh\u1eefng gi\u1ea3i ph\u00e1p kh\u00e1c, nh\u01b0 vi\u1ec7c m\u1edf qu\u1ef9 ph\u00f2ng \u0111\u1ec3 Google Hotel truy v\u1ea5n ho\u1eb7c chia s\u1ebb d\u1eef li\u1ec7u v\u1edbi \u0111\u1ed1i t\u00e1c. <\/p>\n\n\n\n

\u2022 C\u00f3 th\u1ec3 nh\u00e2n r\u1ed9ng: Nh\u1edd kh\u1ea3 n\u0103ng k\u1ebft n\u1ed1i v\u1edbi c\u00e1c gi\u1ea3i ph\u00e1p kh\u00e1c, VinHMS c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng m\u1edf r\u1ed9ng quy m\u00f4 & t\u00ednh n\u0103ng cho v\u1eadn h\u00e0nh, v\u00ed d\u1ee5 nh\u01b0 k\u1ebft n\u1ed1i v\u1edbi h\u1ec7 th\u1ed1ng kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft b\u00ean ngo\u00e0i \u0111\u1ec3 truy v\u1ea5n tr\u1ea1ng th\u00e1i c\u1ee7a kh\u00e1ch ho\u1eb7c \u0111\u1ed5i \u0111i\u1ec3m th\u01b0\u1edfng. <\/p>\n\n\n\n

\u2022 L\u1ea5y con ng\u01b0\u1eddi l\u00e0m trung t\u00e2m: Kh\u00e1ch s\u1ea1n l\u00e0 ng\u00e0nh l\u1ea5y con ng\u01b0\u1eddi l\u00e0m trung t\u00e2m, v\u00e0 c\u00f4ng ngh\u1ec7 s\u1ebd kh\u00f4ng th\u1ec3 thay th\u1ebf \u0111\u01b0\u1ee3c d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng. Do \u0111\u00f3, d\u00f9 c\u1ea3i ti\u1ebfn \u0111\u1ebfn \u0111\u00e2u, VinHMS c\u0169ng \u01b0u ti\u00ean vi\u1ec7c h\u1ed7 tr\u1ee3 c\u00e1c nh\u00e2n vi\u00ean kh\u00e1ch s\u1ea1n \u0111\u1ec3 h\u1ecd l\u00e0m t\u1ed1t c\u00f4ng vi\u1ec7c h\u01a1n. <\/p>\n\n\n\n

V\u1edbi nh\u1eefng s\u1ea3n ph\u1ea9m t\u1ed1i \u01b0u v\u00e0 chi\u1ebfn l\u01b0\u1ee3c r\u00f5 r\u00e0ng n\u00e0y, VinHMS t\u01b0 tin kh\u00f4ng ch\u1ec9 chi\u1ebfm l\u0129nh \u0111\u01b0\u1ee3c th\u1ecb tr\u01b0\u1eddng Vi\u1ec7t Nam, m\u00e0 c\u00f2n c\u00f3 th\u1ec3 chinh ph\u1ee5c c\u00e1c th\u1ecb tr\u01b0\u1eddng ti\u1ec1m n\u0103ng kh\u00e1c \u1edf \u0110\u00f4ng Nam \u00c1, trong \u0111\u00f3 kh\u1edfi \u0111\u1ea7u s\u1ebd l\u00e0 Th\u00e1i Lan, Indonesia, Singapore v\u00e0 Campuchia. <\/p>\n\n\n\n

\u00d4ng Ho\u00e0ng Nguy\u1ec5n, T\u1ed5ng gi\u00e1m \u0111\u1ed1c VinHMS, nh\u1ea5n m\u1ea1nh: \u201cC\u1ea3i ti\u1ebfn s\u1ea3n ph\u1ea9m l\u00e0 m\u1ed9t chu tr\u00ecnh kh\u00f4ng bao gi\u1edd k\u1ebft th\u00fac. Ch\u00fang t\u00f4i s\u1ebd lu\u00f4n l\u1eafng nghe kh\u00e1ch h\u00e0ng, \u0111\u1ed1i t\u00e1c c\u1ee7a m\u00ecnh \u0111\u1ec3 t\u00ecm hi\u1ec3u nhu c\u1ea7u c\u0169ng nh\u01b0 nh\u1eefng th\u00e1ch th\u1ee9c h\u1ecd ph\u1ea3i \u0111\u1ed1i m\u1eb7t, qua \u0111\u00f3 ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m v\u1edbi nh\u1eefng t\u00ednh n\u0103ng ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng th\u1ecb tr\u01b0\u1eddng \u0111\u1ecba ph\u01b0\u01a1ng.\u201d <\/p>\n\n\n\n

C\u1ee5 th\u1ec3, VinHMS s\u1ebd d\u1ef1a tr\u00ean hai nguy\u00ean t\u1eafc ch\u00ednh c\u1ee7a c\u00f4ng ngh\u1ec7 n\u1ec1n t\u1ea3ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n CiHMS l\u00e0 M\u1edf v\u00e0 Chu\u1ea9n ho\u00e1 \u0111\u1ec3 ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m t\u1ed1i \u01b0u cho c\u00e1c th\u1ecb tr\u01b0\u1eddng \u0110\u00f4ng Nam \u00c1. <\/p>\n\n\n\n

Trong \u0111\u00f3, vi\u1ec7c tu\u00e2n th\u1ee7 c\u00e1c chu\u1ea9n m\u1ef1c qu\u1ed1c t\u1ebf nh\u01b0 ISO 27001:2013 hay PCI\/DSS ch\u1ee9ng minh \u0111\u1ed9 tin c\u1eady c\u1ee7a CiHMS v\u00e0 gi\u00fap gi\u1ea3i ph\u00e1p c\u1ee7a VinHMS c\u00f3 th\u1ec3 tho\u1ea3 m\u00e3n nh\u1eefng y\u00eau c\u1ea7u kh\u1eaft khe nh\u1ea5t khi t\u00edch h\u1ee3p v\u1edbi c\u00e1c chu\u1ed7i kh\u00e1ch s\u1ea1n h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi. L\u00e3nh \u0111\u1ea1o VinHMS nh\u1ea5n m\u1ea1nh \u0111\u00e2y v\u1eabn l\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng c\u1ee7a doanh nghi\u1ec7p trong th\u1eddi gian t\u1edbi nh\u1eb1m x\u00e2y d\u1ef1ng uy t\u00edn v\u1edbi c\u00e1c \u0111\u1ed1i t\u00e1c t\u1ea7m qu\u1ed1c t\u1ebf. <\/p>\n\n\n\n

\u0110\u1ed3ng th\u1eddi, c\u00f4ng ngh\u1ec7 M\u1edf gi\u00fap CiHMS c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c nhu c\u1ea7u b\u1ea3n \u0111\u1ecba h\u00f3a c\u1ee7a c\u00e1c th\u1ecb tr\u01b0\u1eddng kh\u00e1c nhau, t\u1eeb vi\u1ec7c t\u00edch h\u1ee3p v\u1edbi VNPT \u0111\u1ec3 xu\u1ea5t ho\u00e1 \u0111\u01a1n \u0111i\u1ec7n t\u1eed theo y\u00eau c\u1ea7u c\u1ee7a ph\u00e1p lu\u1eadt Vi\u1ec7t Nam \u0111\u1ebfn vi\u1ec7c k\u1ebft n\u1ed1i v\u1edbi c\u00e1c c\u1ed5ng thanh to\u00e1n n\u1ed9i \u0111\u1ecba \u1edf Campuchia (ABA) v\u00e0 Th\u00e1i Lan (OPN). Qua \u0111\u00f3, ch\u1ee7 kh\u00e1ch s\u1ea1n v\u00e0 du kh\u00e1ch \u1edf m\u1ed7i th\u1ecb tr\u01b0\u1eddng s\u1ebd c\u00f3 nh\u1eefng tr\u1ea3i nghi\u1ec7m \u0111\u1eb7c th\u00f9 theo quy tr\u00ecnh v\u00e0 chi ph\u00ed t\u1ed1i \u01b0u nh\u1ea5t.<\/p>\n","protected":false},"excerpt":{"rendered":"

VinHMS k\u1ef7 ni\u1ec7m 5 n\u0103m h\u00ecnh th\u00e0nh v\u00e0 ph\u00e1t tri\u1ec3n b\u1eb1ng vi\u1ec7c tri\u1ec3n khai gi\u1ea3i ph\u00e1p cho \u0111\u1ed1i t\u00e1c b\u00ean ngo\u00e0i l\u00e3nh th\u1ed5 Vi\u1ec7t Nam, \u0111\u00e1nh d\u1ea5u m\u1ed9t h\u00e0nh tr\u00ecnh m\u1edbi v\u01b0\u01a1n m\u00ecnh ra th\u1ecb tr\u01b0\u1eddng \u0110\u00f4ng Nam \u00c1.\u00a0 VinHMS, \u0111\u01a1n v\u1ecb ti\u00ean phong trong l\u0129nh v\u1ef1c c\u00f4ng ngh\u1ec7 qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n, v\u1eeba t\u1ed5 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