{"id":21028,"date":"2023-04-26T16:40:00","date_gmt":"2023-04-26T09:40:00","guid":{"rendered":"https:\/\/www.prnasia.com\/asia-story\/archive\/4079045_VI79045_11"},"modified":"2023-04-26T16:40:00","modified_gmt":"2023-04-26T09:40:00","slug":"yellow-ai-ra-mat-nen-tang-dynamic-automation-platform-dap-tich-hop-ai-tao-sinh-dong-thoi-cong-bo-logo-moi","status":"publish","type":"post","link":"https:\/\/saigonbiz.com\/vn\/yellow-ai-ra-mat-nen-tang-dynamic-automation-platform-dap-tich-hop-ai-tao-sinh-dong-thoi-cong-bo-logo-moi\/","title":{"rendered":"Yellow.ai ra m\u1eaft N\u1ec1n t\u1ea3ng Dynamic Automation Platform (DAP) t\u00edch h\u1ee3p AI t\u1ea1o sinh, \u0111\u1ed3ng th\u1eddi c\u00f4ng b\u1ed1 logo m\u1edbi"},"content":{"rendered":"\n\n\n
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Vi\u1ec7c t\u00e1i \u0111\u1ecbnh v\u1ecb th\u01b0\u01a1ng hi\u1ec7u s\u1ebd n\u00eau b\u1eadt t\u1ea7m nh\u00ecn c\u1ee7a Yellow.ai v\u1ec1 vi\u1ec7c mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u1ef1 ch\u1ee7, ch\u00e2n th\u1ef1c cho kh\u00e1ch h\u00e0ng v\u00e0 nh\u00e2n vi\u00ean, \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 b\u1edfi AI t\u1ea1o sinh, ph\u1ee5c v\u1ee5 m\u1ee5c \u0111\u00edch th\u00fac \u0111\u1ea9y t\u0103ng tr\u01b0\u1edfng doanh nghi\u1ec7p.<\/i><\/p>\n

SAN MATEO, California<\/span><\/span>, ng\u00e0y 26 th\u00e1ng 4 n\u0103m 2023<\/span> \/PRNewswire\/ — Yellow.ai, c\u00f4ng ty d\u1eabn \u0111\u1ea7u to\u00e0n c\u1ea7u v\u1ec1 l\u0129nh v\u1ef1c Conversational AI, h\u00f4m nay \u0111\u00e3 c\u00f4ng b\u1ed1 ra m\u1eaft Dynamic Automation Platform<\/a> (DAP), t\u00edch h\u1ee3p AI t\u1ea1o sinh, cho ph\u00e9p c\u00e1c doanh nghi\u1ec7p t\u1ef1 \u0111\u1ed9ng h\u00f3a tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 nh\u00e2n vi\u00ean tr\u00ean quy m\u00f4 l\u1edbn v\u1edbi chi ph\u00ed ho\u1ea1t \u0111\u1ed9ng gi\u1ea3m 60%. C\u00f4ng ty c\u0169ng c\u00f4ng b\u1ed1 logo m\u1edbi nh\u01b0 m\u1ed9t ph\u1ea7n c\u1ee7a chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ed5i th\u01b0\u01a1ng hi\u1ec7u, ph\u1ea3n \u00e1nh t\u1ea7m nh\u00ecn mang l\u1ea1i tr\u1ea3i nghi\u1ec7m giao ti\u1ebfp gi\u1ed1ng nh\u01b0 con ng\u01b0\u1eddi \u0111\u1ec3 th\u00fac \u0111\u1ea9y t\u0103ng tr\u01b0\u1edfng doanh nghi\u1ec7p.<\/p>\n

V\u1edbi t\u1ed1c \u0111\u1ed9 t\u0103ng tr\u01b0\u1edfng g\u1ea5p 4 l\u1ea7n \u1edf B\u1eafc M\u1ef9 v\u00e0 s\u1ef1 hi\u1ec7n di\u1ec7n l\u00e2u d\u00e0i tr\u00ean th\u1ecb tr\u01b0\u1eddng \u1edf c\u00e1c th\u1ecb tr\u01b0\u1eddng Ch\u00e2u \u00c1-Th\u00e1i B\u00ecnh D\u01b0\u01a1ng v\u00e0 Trung \u0110\u00f4ng, Yellow.ai \u0111\u00e3 n\u1ed5i l\u00ean nh\u01b0 m\u1ed9t c\u00f4ng ty \u0111\u1ea7u ng\u00e0nh k\u1ec3 t\u1eeb khi th\u00e0nh l\u1eadp v\u00e0o n\u0103m 2016. Th\u01b0\u01a1ng hi\u1ec7u n\u00e0y \u0111\u00e1nh d\u1ea5u c\u1ed9t m\u1ed1c quan tr\u1ecdng trong h\u00e0nh tr\u00ecnh ph\u00e1t tri\u1ec3n c\u1ee7a c\u00f4ng ty v\u00e0 c\u1ee7ng c\u1ed1 cam k\u1ebft trong vi\u1ec7c s\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7, ch\u1eb3ng h\u1ea1n nh\u01b0 AI t\u1ea1o sinh, \u0111\u1ec3 th\u00fac \u0111\u1ea9y c\u00e1c gi\u1ea3i ph\u00e1p s\u00e1ng t\u1ea1o cho c\u00e1c doanh nghi\u1ec7p tr\u00ean to\u00e0n b\u1ed9 danh m\u1ee5c s\u1ea3n ph\u1ea9m Conversational Service Cloud<\/a>, Conversational Commerce Cloud<\/a> v\u00e0 Conversational EX Cloud<\/a>.<\/p>\n

N\u00f3i v\u1ec1 vi\u1ec7c t\u00edch h\u1ee3p AI t\u1ea1o sinh, Raghu Ravinutala<\/span>, \u0110\u1ed3ng s\u00e1ng l\u1eadp ki\u00eam Gi\u00e1m \u0111\u1ed1c \u0110i\u1ec1u h\u00e0nh c\u1ee7a Yellow.ai cho bi\u1ebft, “T\u1ea1i Yellow.ai, ch\u00fang t\u00f4i r\u1ea5t tin t\u01b0\u1edfng v\u00e0o ti\u1ec1m n\u0103ng c\u1ee7a AI t\u1ea1o sinh trong vi\u1ec7c n\u00e2ng cao n\u0103ng l\u1ef1c, \u01b0\u01a1m m\u1ea7m \u0111\u1ed5i m\u1edbi v\u00e0 th\u00fac \u0111\u1ea9y t\u0103ng tr\u01b0\u1edfng kinh doanh.<\/i><\/b> Ch\u00fang t\u00f4i ch\u1ee7 y\u1ebfu \u0111\u1ea7u t\u01b0 v\u00e0o c\u00e1c LLM chuy\u00ean bi\u1ec7t theo l\u0129nh v\u1ef1c \u0111\u1ec3 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i cho vi\u1ec7c t\u1ea1o n\u1ed9i dung \u0111\u1ed9ng, cung c\u1ea5p cho kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh tr\u1ea3i nghi\u1ec7m to\u00e0n di\u1ec7n th\u00f4ng qua c\u00e1c t\u00e1c nh\u00e2n AI \u0110\u1ed9ng c\u1ea5p doanh nghi\u1ec7p. Ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m v\u00e0 t\u1eadp trung to\u00e0n l\u1ef1c c\u1ee7a ch\u00fang t\u00f4i v\u00e0o AI t\u1ea1o sinh \u0111\u01b0\u1ee3c ph\u1ea3n \u00e1nh trong n\u1ed7 l\u1ef1c t\u00e1i \u0111\u1ecbnh v\u1ecb th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a m\u00ecnh, b\u1edfi ch\u00fang t\u00f4i lu\u00f4n duy tr\u00ec cam k\u1ebft cung c\u1ea5p c\u00e1c gi\u1ea3i ph\u00e1p Conversational AI th\u1ebf h\u1ec7 ti\u1ebfp theo t\u1ed1t nh\u1ea5t.”<\/i><\/p>\n

C\u00f4ng ty \u0111ang k\u1ebft h\u1ee3p c\u00f4ng ngh\u1ec7 AI t\u1ea1o sinh v\u1edbi DAP ho\u1ea1t \u0111\u1ed9ng d\u1ef1a tr\u00ean c\u00f4ng c\u1ee5 AI multi-Large Language Model (LLM – M\u00f4 h\u00ecnh \u0111a ng\u00f4n ng\u1eef l\u1edbn) \u0111\u1ed9c quy\u1ec1n c\u1ee7a m\u00ecnh, DynamicNLP\u2122. V\u1edbi h\u01a1n 100 s\u1ea3n ph\u1ea9m t\u00edch h\u1ee3p, h\u01a1n 150 m\u1eabu th\u1ecb tr\u01b0\u1eddng d\u1ef1ng s\u1eb5n v\u00e0 c\u00f4ng c\u1ee5 Dynamic Conversation Designer m\u1edbi ra m\u1eaft, c\u00e1c doanh nghi\u1ec7p khai th\u00e1c DAP cho b\u1ed9 gi\u1ea3i ph\u00e1p c\u1ee7a Yellow.ai c\u00f3 th\u1ec3 tri\u1ec3n khai nhanh h\u01a1n g\u1ea5p 2 l\u1ea7n.<\/p>\n

Jaya Kishore Reddy<\/span>, \u0110\u1ed3ng s\u00e1ng l\u1eadp ki\u00eam CTO c\u1ee7a Yellow.ai,<\/b> cho bi\u1ebft, “B\u1eb1ng c\u00e1ch t\u1eadn d\u1ee5ng ki\u1ebfn tr\u00fac \u0111a ng\u00f4n ng\u1eef l\u1edbn LLM, DAP c\u1ee7a ch\u00fang t\u00f4i cung c\u1ea5p cho nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n d\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3 t\u00edch h\u1ee3p AI t\u1ea1o sinh, \u0111\u1ed3ng th\u1eddi cho ph\u00e9p c\u00e1c th\u01b0\u01a1ng hi\u1ec7u kh\u00f4ng ch\u1ec9 t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng m\u00e0 c\u00f2n \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 \u0111\u1ecbnh h\u01b0\u1edbng m\u1ee5c ti\u00eau v\u00e0 t\u0103ng t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i. L\u1ed9 tr\u00ecnh \u1ee9ng d\u1ee5ng AI t\u1ea1o sinh m\u1ea1nh m\u1ebd l\u00e0 minh ch\u1ee9ng cho cam k\u1ebft c\u1ee7a ch\u00fang t\u00f4i trong vi\u1ec7c duy tr\u00ec v\u1ecb th\u1ebf d\u1eabn \u0111\u1ea7u trong m\u1ea3ng t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh h\u1ed9i tho\u1ea1i, mang l\u1ea1i tr\u1ea3i nghi\u1ec7m \u0111\u1eb7c bi\u1ec7t t\u1ef1a nh\u01b0 t\u01b0\u01a1ng t\u00e1c gi\u1eefa con ng\u01b0\u1eddi m\u1ecdi l\u00fac, m\u1ecdi n\u01a1i.”<\/i><\/p>\n

T\u01b0\u1ee3ng tr\u01b0ng cho c\u00e1c t\u01b0\u01a1ng t\u00e1c tr\u00ean h\u01a1n 35 k\u00eanh tr\u00f2 chuy\u1ec7n v\u00e0 giao ti\u1ebfp, logo m\u1edbi c\u1ee7a Yellow.ai g\u1ed3m bi\u1ec3u t\u01b0\u1ee3ng tr\u00f2 chuy\u1ec7n, th\u1ec3 hi\u1ec7n chuy\u00ean m\u00f4n v\u00e0 kinh nghi\u1ec7m cung c\u1ea5p d\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3 h\u1ed9i tho\u1ea1i \u0111\u00e1ng tin c\u1eady b\u1eb1ng h\u01a1n 135 ng\u00f4n ng\u1eef. Trong khu\u00f4n kh\u1ed5 t\u00e1i \u0111\u1ecbnh v\u1ecb th\u01b0\u01a1ng hi\u1ec7u, Yellow.ai c\u0169ng \u0111\u00e3 c\u1ea3i thi\u1ec7n trang web v\u1edbi thi\u1ebft k\u1ebf t\u1ed1i gi\u1ea3n m\u00e0u v\u00e0ng v\u00e0 t\u00edm c\u00f9ng giao di\u1ec7n th\u00e2n thi\u1ec7n v\u1edbi ng\u01b0\u1eddi d\u00f9ng \u0111\u1ec3 ph\u1ee5c v\u1ee5 kh\u00e1n gi\u1ea3 to\u00e0n c\u1ea7u. T\u00f4ng m\u00e0u t\u00edm truy\u1ec1n t\u1ea3i di\u1ec7n m\u1ea1o hi\u1ec7n \u0111\u1ea1i, coi doanh nghi\u1ec7p l\u00e0m tr\u1ecdng t\u00e2m, trong khi t\u00f4ng v\u00e0ng \u1ea5m t\u01b0\u1ee3ng tr\u01b0ng cho s\u1ef1 c\u1ed1ng hi\u1ebfn c\u1ee7a c\u00f4ng ty trong vi\u1ec7c mang l\u1ea1i h\u1ea1nh ph\u00fac cho kh\u00e1ch h\u00e0ng v\u00e0 nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh.<\/p>\n

Nh\u1eadn x\u00e9t v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u m\u1edbi, Surbhi agawal, Ph\u00f3 Ch\u1ee7 t\u1ecbch ph\u1ee5 tr\u00e1ch Marketing to\u00e0n c\u1ea7u c\u1ee7a Yellow.ai <\/b>cho bi\u1ebft, “T\u00f4i v\u00f4 c\u00f9ng t\u1ef1 h\u00e0o v\u1ec1 chi\u1ebfn d\u1ecbch t\u00e1i \u0111\u1ecbnh v\u1ecb th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a Yellow.ai; chi\u1ebfn d\u1ecbch n\u00e0y th\u1ec3 hi\u1ec7n cam k\u1ebft v\u1eefng ch\u1eafc c\u1ee7a ch\u00fang t\u00f4i v\u1edbi ho\u1ea1t \u0111\u1ed9ng \u0111\u1ed5i m\u1edbi li\u00ean t\u1ee5c. Logo m\u1edbi c\u1ee7a ch\u00fang t\u00f4i n\u00eau b\u1eadt c\u00e1ch ti\u1ebfp c\u1eadn n\u0103ng \u0111\u1ed9ng v\u00e0 t\u00edch h\u1ee3p AI t\u1ea1o sinh trong c\u00e1c d\u1ecbch v\u1ee5, v\u1edbi vi\u1ec7c gi\u1edbi thi\u1ec7u 2 gi\u1ea3i ph\u00e1p CX c\u1ea5p doanh nghi\u1ec7p m\u1edbi: Conversational Service Cloud v\u00e0 Conversational Commerce Cloud. Th\u01b0\u01a1ng hi\u1ec7u t\u00e1i \u0111\u1ecbnh v\u1ecb c\u1ee7a ch\u00fang t\u00f4i l\u00e0 minh ch\u1ee9ng cho qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n su\u1ed1t 7 n\u0103m qua, th\u1ec3 hi\u1ec7n chuy\u00ean m\u00f4n c\u1ee7a ch\u00fang t\u00f4i trong vi\u1ec7c qu\u1ea3n l\u00fd h\u00e0ng t\u1ef7 cu\u1ed9c h\u1ed9i tho\u1ea1i doanh nghi\u1ec7p.”<\/i><\/p>\n

C\u00e1c t\u00ednh n\u0103ng t\u00edch h\u1ee3p AI t\u1ea1o sinh c\u1ee7a DAP bao g\u1ed3m<\/p>\n