{"id":20532,"date":"2023-04-06T09:00:00","date_gmt":"2023-04-06T02:00:00","guid":{"rendered":"https:\/\/www.prnasia.com\/asia-story\/archive\/4058218_VI58218_11"},"modified":"2023-04-06T09:00:00","modified_gmt":"2023-04-06T02:00:00","slug":"wiz-ai-ra-mat-talkgpt-giai-phap-tuong-tac-voi-khach-hang-do-chatgpt-ho-tro-danh-cho-doanh-nghiep-dau-tien-cua-asean","status":"publish","type":"post","link":"https:\/\/saigonbiz.com\/vn\/wiz-ai-ra-mat-talkgpt-giai-phap-tuong-tac-voi-khach-hang-do-chatgpt-ho-tro-danh-cho-doanh-nghiep-dau-tien-cua-asean\/","title":{"rendered":"WIZ.AI ra m\u1eaft TalkGPT, gi\u1ea3i ph\u00e1p t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng do ChatGPT h\u1ed7 tr\u1ee3 d\u00e0nh cho doanh nghi\u1ec7p \u0111\u1ea7u ti\u00ean c\u1ee7a ASEAN"},"content":{"rendered":"

SINGAPORE<\/span>, 4\/6\/ 2023 \/PRNewswire\/ — C\u00f4ng ty h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi v\u1ec1 c\u00e1c gi\u1ea3i ph\u00e1p thu h\u00fat kh\u00e1ch h\u00e0ng do AI h\u1ed7 tr\u1ee3, WIZ.AI<\/a><\/u>, ra m\u1eaft TalkGPT, m\u1ed9t gi\u1ea3i ph\u00e1p t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng \u0111a k\u00eanh h\u1ed7 tr\u1ee3 b\u1edfi AI t\u1ed5ng qu\u00e1t \u0111\u1ea7u ti\u00ean c\u1ee7a ASEAN. \u0110\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 c\u00e1ch m\u1ea1ng h\u00f3a vi\u1ec7c ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng trong c\u00e1c ng\u00e0nh, TalkGPT t\u1eadn d\u1ee5ng m\u00f4 h\u00ecnh ng\u00f4n ng\u1eef l\u1edbn c\u1ee7a ChatGPT v\u00e0 ki\u1ebfn th\u1ee9c chuy\u00ean m\u00f4n \u0111\u01b0\u1ee3c b\u1ea3n \u0111\u1ecba h\u00f3a c\u1ee7a WIZ.AI, gi\u00fap mang \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m m\u01b0\u1ee3t m\u00e0 khi \u0111\u00e0m tho\u1ea1i \u0111a k\u00eanh.<\/p>\n

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\"WIZ.AI<\/a>
WIZ.AI ra m\u1eaft TalkGPT, gi\u1ea3i ph\u00e1p \u0111a k\u00eanh t\u00edch h\u1ee3p AI t\u1ed5ng qu\u00e1t \u0111\u1ea7u ti\u00ean c\u1ee7a ASEAN gi\u00fap t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng<\/span><\/p>\n<\/p><\/div>\n

TalkGPT l\u00e0 m\u1ed9t gi\u1ea3i ph\u00e1p t\u1ef1 ph\u1ee5c v\u1ee5, ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 t\u1ea1o, th\u1eed nghi\u1ec7m v\u00e0 tri\u1ec3n khai Talkbot WIZ.AI<\/a><\/u> \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 b\u1edfi ChatGPT trong v\u00f2ng 5 ph\u00fat. Chi\u1ebfn d\u1ecbch c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n ngay trong v\u00e0i c\u00fa nh\u1ea5p chu\u1ed9t. TalkGPT c\u00f3 th\u1ec3 t\u1ef1 \u0111\u1ed9ng t\u1ea1o c\u00e1c cu\u1ed9c tr\u00f2 chuy\u1ec7n \u0111i\u1ec7n tho\u1ea1i v\u00e0 tin nh\u1eafn WhatsApp. Sau \u0111\u00f3, c\u00e1c th\u00f4ng tin li\u00ean l\u1ea1c \u0111\u00e3 \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf ph\u1ee5c v\u1ee5 cho chi\u1ebfn d\u1ecbch s\u1ebd \u0111\u01b0\u1ee3c WIZ.AI<\/a><\/u>Talkbot g\u1eedi \u0111i, m\u1ed9t gi\u1ea3i ph\u00e1p h\u00e0ng \u0111\u1ea7u c\u1ee7a c\u00f4ng ty c\u00f3 th\u1ec3 hi\u1ec3u v\u00e0 ph\u1ea3n h\u1ed3i l\u1ea1i l\u1eddi h\u1ed3i \u0111\u00e1p c\u1ee7a kh\u00e1ch h\u00e0ng gi\u1ed1ng y nh\u01b0 c\u00e1c ng\u01b0\u1eddi nh\u00e2n vi\u00ean. C\u00e1c ho\u1ea1t \u0111\u1ed9ng t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c t\u1ed1i \u01b0u h\u00f3a n\u00e0y, d\u1ef1a tr\u00ean c\u00e1c ph\u01b0\u01a1ng th\u1ee9c th\u1ef1c h\u00e0nh \u0111\u00e3 \u0111\u01b0\u1ee3c ch\u1ee9ng minh v\u00e0 \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o b\u1edfi m\u00f4 h\u00ecnh ng\u00f4n ng\u1eef ChatGPT, mang \u0111\u1ebfn nh\u1eefng tin nh\u1eafn thuy\u1ebft ph\u1ee5c v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi c\u1ea3m x\u00fac. K\u1ebft qu\u1ea3 mang l\u1ea1i l\u00e0 tr\u1ea3i nghi\u1ec7m \u0111\u00e0m tho\u1ea1i thu h\u00fat h\u01a1n cho ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i v\u00e0 kh\u00e1ch h\u00e0ng.<\/p>\n

V\u00ec \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng tr\u00ean n\u1ec1n t\u1ea3ng c\u1ee7a WIZ.AI n\u00ean TalkGPT c\u00f3 th\u1ec3 t\u01b0\u01a1ng t\u00e1c v\u1edbi h\u01a1n 1 tri\u1ec7u kh\u00e1ch h\u00e0ng ch\u1ec9 trong 1 gi\u1edd. Ch\u00ednh v\u00ec v\u1eady, TalkGPT s\u1ebd l\u00e0 m\u1ed9t gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p v\u1edbi nh\u1eefng n\u1ed7 l\u1ef1c ph\u00e1t tri\u1ec3n kh\u00e1ch h\u00e0ng quy m\u00f4 l\u1edbn. V\u1edbi TalkGPT, c\u00e1c c\u00f4ng ty thu\u1ed9c m\u1ecdi quy m\u00f4 c\u00f3 th\u1ec3 nhanh ch\u00f3ng t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng th\u00f4ng qua nhi\u1ec1u k\u00eanh kh\u00e1c nhau, gi\u00fap t\u01b0\u01a1ng t\u00e1c k\u1ecbp th\u1eddi v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 l\u1ee3i t\u1ee9c \u0111\u1ea7u t\u01b0 c\u0169ng \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n. Ch\u00eca kh\u00f3a \u0111\u1ec3 TalkGPT c\u00f3 th\u1ec3 ti\u1ebfp c\u1eadn v\u1edbi t\u1ea5t c\u1ea3 c\u00e1c lo\u1ea1i h\u00ecnh doanh nghi\u1ec7p l\u00e0 nh\u1edd quy tr\u00ecnh ho\u00e0n to\u00e0n t\u1ef1 ph\u1ee5c v\u1ee5 t\u1eeb vi\u1ec7c l\u00ean \u00fd t\u01b0\u1edfng, l\u1eb7p l\u1ea1i v\u00e0 tri\u1ec3n khai c\u00e1c chi\u1ebfn d\u1ecbch thu h\u00fat kh\u00e1ch h\u00e0ng.<\/p>\n

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\"Ch\u1ec9<\/a>
Ch\u1ec9 v\u1edbi m\u1ed9t v\u00e0i c\u00fa nh\u1ea5p chu\u1ed9t, TalkGPT cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng thi\u1ebft k\u1ebf c\u00e1c cu\u1ed9c h\u1ed9i tho\u1ea1i \u0111\u1ec3 \u0111\u00e0m tho\u1ea1i v\u1edbi kh\u00e1ch h\u00e0ng, \u0111i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng th\u1ef1c hi\u1ec7n b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng gi\u1ea3i ph\u00e1p Talkbot c\u1ee7a WIZ.AI c\u00f3 th\u1ec3 hi\u1ec3u v\u00e0 ph\u1ea3n h\u1ed3i l\u1ea1i kh\u00e1ch h\u00e0ng gi\u1ed1ng y nh\u01b0 nh\u00e2n vi\u00ean ng\u01b0\u1eddi th\u1eadt.<\/span><\/p>\n<\/p><\/div>\n

C\u00f4ng ngh\u1ec7 m\u1edbi, s\u1ee9 m\u1ec7nh kh\u00f4ng \u0111\u1ed5i: c\u00e1ch m\u1ea1ng h\u00f3a h\u00ecnh th\u1ee9c t\u01b0\u01a1ng t\u00e1c ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p<\/b><\/p>\n

Jennifer Zhang<\/span>, Gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh v\u00e0 \u0111\u1ed3ng s\u00e1ng l\u1eadp c\u1ee7a WIZ.AI. chia s\u1ebb: “C\u00e1c c\u00f4ng ngh\u1ec7 \u0111ang \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng c\u00f3 th\u1ec3 ph\u00e1t tri\u1ec3n nhanh ch\u00f3ng nh\u01b0 c\u00e1ch ch\u00fang ta \u1edf hi\u1ec7n t\u1ea1i c\u0169ng th\u1ea5y \u0111i\u1ec1u t\u01b0\u01a1ng t\u1ef1 v\u1edbi ChatGPT, nh\u01b0ng r\u1ed1t c\u1ee5c th\u00ec, ch\u00fang t\u00f4i v\u1eabn t\u1eadp trung v\u00e0o c\u00f9ng m\u1ed9t s\u1ee9 m\u1ec7nh: cung c\u1ea5p cho doanh nghi\u1ec7p nh\u1eefng c\u00e1ch t\u00e2n ti\u1ebfn \u0111\u1ec3 t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng th\u00f4ng qua AI, nh\u1eefng gi\u1ea3i ph\u00e1p c\u00f3 th\u1ec3 n\u00e2ng cao hi\u1ec7u qu\u1ea3, th\u00fac \u0111\u1ea9y t\u0103ng tr\u01b0\u1edfng v\u00e0 mang l\u1ea1i tr\u1ea3i nghi\u1ec7m ng\u00e0y c\u00e0ng n\u00e2ng cao cho kh\u00e1ch h\u00e0ng”.  “Gi\u1edd \u0111\u00e2y m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u c\u00f3 th\u1ec3 l\u00e0 CMO c\u1ee7a ch\u00ednh h\u1ecd. TalkGPT m\u1edf ra nh\u1eefng \u00fd t\u01b0\u1edfng v\u00e0 k\u00eanh n\u1ed9i dung m\u1edbi \u0111\u1ec3 ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau c\u1ee7a h\u1ecd”.<\/p>\n

\u1ede \u0110\u00f4ng Nam \u00c1, c\u00f3 m\u1ed9t ti\u1ec1m n\u0103ng to l\u1edbn cho th\u1ecb tr\u01b0\u1eddng c\u00f3 nhu c\u1ea7u v\u1ec1 c\u00e1c gi\u1ea3i ph\u00e1p nh\u01b0 TalkGPT, b\u1edfi c\u00e1c doanh nghi\u1ec7p \u0111ang t\u00ecm c\u00e1ch \u00e1p d\u1ee5ng c\u00e1c ph\u01b0\u01a1ng th\u1ee9c t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 v\u00e0 ti\u1ebft ki\u1ec7m chi ph\u00ed h\u01a1n. V\u1edbi gi\u1ea3i ph\u00e1p t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng m\u1edbi nh\u1ea5t n\u00e0y \u0111\u01b0\u1ee3c b\u1ed5 sung v\u00e0o danh m\u1ee5c s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh, WIZ.AI s\u1eb5n s\u00e0ng m\u1edf r\u1ed9ng h\u01a1n n\u1eefa ph\u1ea1m vi ti\u1ebfp c\u1eadn v\u00e0 s\u1ee9c \u1ea3nh h\u01b0\u1edfng c\u1ee7a gi\u1ea3i ph\u00e1p m\u1edbi trong khu v\u1ef1c. Nhi\u1ec1u kh\u00e1ch h\u00e0ng c\u1ee7a WIZ.AI \u0111\u00e3 tr\u1ea3i nghi\u1ec7m t\u1ef7 l\u1ec7 t\u01b0\u01a1ng t\u00e1c t\u0103ng t\u1edbi 40% v\u00e0 hi\u1ec7u qu\u1ea3 chi ph\u00ed cao g\u1ea5p 5,3 l\u1ea7n t\u1eeb gi\u1ea3i ph\u00e1p Talkbot h\u00e0ng \u0111\u1ea7u c\u1ee7a WIZ.AI. Nhi\u1ec1u doanh nghi\u1ec7p trong s\u1ed1 n\u00e0y \u0111\u00e3 c\u00f3 k\u1ebf ho\u1ea1ch tri\u1ec3n khai c\u00e1c s\u1ea3n ph\u1ea9m WIZ.AI cho c\u00e1c \u0111\u01a1n v\u1ecb kinh doanh kh\u00e1c v\u00e0 ph\u00e1t tri\u1ec3n c\u00e1c ph\u1ea1m vi \u1ee9ng d\u1ee5ng ti\u1ebfp theo.<\/p>\n

TalkGPT c\u00f3 r\u1ea5t nhi\u1ec1u kh\u1ea3 n\u0103ng, v\u1edbi c\u00e1c ph\u1ea1m vi \u1ee9ng d\u1ee5ng kh\u00e1c nhau, t\u1eeb qu\u1ea3ng c\u00e1o s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5, cho t\u1edbi vi\u1ec7c g\u1eedi l\u1eddi nh\u1eafc k\u1ecbp th\u1eddi cho kh\u00e1ch h\u00e0ng. Ch\u1eb3ng h\u1ea1n nh\u01b0, c\u00e1c doanh nghi\u1ec7p c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng TalkGPT \u0111\u1ec3 c\u00f4ng b\u1ed1 c\u00e1c chi\u1ebfn d\u1ecbch qu\u1ea3ng c\u00e1o, ra m\u1eaft s\u1ea3n ph\u1ea9m m\u1edbi v\u00e0 c\u00e1c s\u00e1ng ki\u1ebfn ti\u1ebfp th\u1ecb kh\u00e1c. Gi\u1ea3i ph\u00e1p n\u00e0y c\u0169ng c\u00f3 th\u1ec3 g\u1eedi l\u1eddi nh\u1eafc \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a v\u00e0 k\u1ecbp th\u1eddi cho kh\u00e1ch h\u00e0ng, gi\u00fap gi\u1ea3m t\u00ecnh tr\u1ea1ng b\u1ecf l\u1ee1 c\u00e1c kho\u1ea3n thanh to\u00e1n v\u00e0 cu\u1ed9c h\u1eb9n. H\u01a1n n\u1eefa, TalkGPT c\u0169ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 g\u1eedi m\u1eadt m\u00e3 b\u1ea3o m\u1eadt m\u1ed9t l\u1ea7n qua cu\u1ed9c g\u1ecdi \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c tin nh\u1eafn, t\u00f9y theo s\u1edf th\u00edch c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

Gi\u1edbi thi\u1ec7u v\u1ec1 WIZ.AI<\/b><\/p>\n

WIZ.AI<\/a><\/u>, c\u00f4ng ty h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi v\u1ec1 c\u00e1c gi\u1ea3i ph\u00e1p t\u01b0\u01a1ng t\u00e1c \u0111a k\u00eanh v\u1edbi kh\u00e1ch h\u00e0ng do AI h\u1ed7 tr\u1ee3, hi\u1ec7n \u0111ang c\u00e1ch m\u1ea1ng h\u00f3a ho\u1ea1t \u0111\u1ed9ng giao ti\u1ebfp B2C cho c\u00e1c doanh nghi\u1ec7p thu\u1ed9c m\u1ecdi quy m\u00f4 th\u00f4ng qua danh m\u1ee5c s\u1ea3n ph\u1ea9m mang l\u1ea1i s\u1ef1 t\u01b0\u01a1ng t\u00e1c si\u00eau c\u00e1 nh\u00e2n h\u00f3a, gi\u1ed1ng h\u1ec7t con ng\u01b0\u1eddi. S\u1ea3n ph\u1ea9m ch\u1ee7 ch\u1ed1t trong danh m\u1ee5c, Talkbot, v\u01b0\u1ee3t tr\u1ed9i v\u1ec1 kh\u1ea3 n\u0103ng nghe, hi\u1ec3u v\u00e0 giao ti\u1ebfp gi\u1ed1ng nh\u01b0 ng\u01b0\u1eddi \u0111\u1ecba ph\u01b0\u01a1ng, v\u1edbi 95% ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng th\u1ec3 ph\u00e2n bi\u1ec7t Talkbot v\u1edbi s\u1ef1 giao ti\u1ebfp c\u1ee7a con ng\u01b0\u1eddi. N\u1ec1n t\u1ea3ng n\u00e2ng cao n\u00e0y s\u1ebd thu th\u1eadp d\u1eef li\u1ec7u cu\u1ed9c g\u1ecdi phi c\u1ea5u tr\u00fac, s\u1ed1 h\u00f3a v\u00e0 ph\u00e2n t\u00edch t\u1ea5t c\u1ea3 th\u00f4ng tin t\u1eeb s\u1ef1 t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng. Trang t\u1ed5ng quan c\u1ee7a \u1ee9ng d\u1ee5ng cung c\u1ea5p th\u00f4ng tin chuy\u00ean s\u00e2u v\u1ec1 h\u00e0nh tr\u00ecnh c\u1ee7a kh\u00e1ch h\u00e0ng, vi\u1ec7c n\u00e0y s\u1ebd gi\u00fap doanh nghi\u1ec7p t\u1ed1i \u01b0u h\u00f3a m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng d\u1ef1a tr\u00ean d\u1eef li\u1ec7u v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u00e1 nh\u00e2n h\u00f3a th\u00f4ng qua ph\u00e2n t\u00edch n\u00e2ng cao. V\u1edbi h\u01a1n 200 kh\u00e1ch h\u00e0ng tr\u00ean 13 qu\u1ed1c gia, WIZ.AI cung c\u1ea5p s\u1ea3n ph\u1ea9m cho nhi\u1ec1u ng\u00e0nh c\u00f4ng nghi\u1ec7p; C\u00e1c c\u00f4ng ty trong danh s\u00e1ch Fortune 500 v\u00e0 c\u00e1c k\u1ef3 l\u00e2n kh\u1edfi nghi\u1ec7p chi\u1ebfm 60% trong nh\u00f3m kh\u00e1ch h\u00e0ng .<\/p>\n

S\u1ef1 b\u1ed5 sung t\u00ednh n\u0103ng m\u1edbi nh\u1ea5t c\u1ee7a WIZ.AI cho b\u1ed9 gi\u1ea3i ph\u00e1p c\u1ee7a m\u00ecnh l\u00e0 TalkGPT, m\u1ed9t gi\u1ea3i ph\u00e1p thu h\u00fat kh\u00e1ch h\u00e0ng \u0111a k\u00eanh h\u1ed7 tr\u1ee3 b\u1edfi AI t\u1ed5ng qu\u00e1t \u0111\u1ea7u ti\u00ean c\u1ee7a ASEAN. T\u00ecm hi\u1ec3u th\u00eam v\u1ec1 c\u00e1ch c\u00e1c doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u1eadn d\u1ee5ng gi\u1ea3i ph\u00e1p t\u1ef1 ph\u1ee5c v\u1ee5 100% n\u00e0y \u0111\u1ec3 nhanh ch\u00f3ng l\u00ean \u00fd t\u01b0\u1edfng, l\u1eb7p l\u1ea1i v\u00e0 tri\u1ec3n khai c\u00e1c chi\u1ebfn d\u1ecbch t\u01b0\u01a1ng t\u00e1c c\u00f9ng kh\u00e1ch h\u00e0ng ch\u1ec9 b\u1eb1ng v\u00e0i c\u00fa nh\u1ea5p chu\u1ed9t.<\/p>\n","protected":false},"excerpt":{"rendered":"

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