{"id":16530,"date":"2022-10-11T20:22:00","date_gmt":"2022-10-11T13:22:00","guid":{"rendered":"https:\/\/www.prnasia.com\/asia-story\/archive\/3888146_VI88146_11"},"modified":"2022-10-11T20:22:00","modified_gmt":"2022-10-11T13:22:00","slug":"omdia-khong-co-cong-ty-nao-thong-linh-dich-vu-chatbot-tren-thi-truong","status":"publish","type":"post","link":"https:\/\/saigonbiz.com\/vn\/omdia-khong-co-cong-ty-nao-thong-linh-dich-vu-chatbot-tren-thi-truong\/","title":{"rendered":"Omdia: Kh\u00f4ng c\u00f3 c\u00f4ng ty n\u00e0o th\u1ed1ng l\u0129nh d\u1ecbch v\u1ee5 chatbot tr\u00ean th\u1ecb tr\u01b0\u1eddng"},"content":{"rendered":"<p><span class=\"legendSpanClass\"><span class=\"xn-location\">LONDON<\/span><\/span>, <span class=\"legendSpanClass\">ng\u00e0y 11 th\u00e1ng 10 n\u0103m 2022<\/span> \/PRNewswire\/ &#8212; M\u1ea3ng kinh doanh AI sinh l\u1eddi nh\u1ea5t th\u1ebf gi\u1edbi &#8211; Chatbot\/Tr\u1ee3 l\u00fd \u1ea3o &#8212; s\u1ebd v\u1eabn l\u00e0 th\u1ecb tr\u01b0\u1eddng thu\u1ed9c v\u1ec1 m\u1ed9t h\u1ec7 sinh th\u00e1i m\u1ea1nh m\u1ebd, \u0111a d\u1ea1ng c\u00e1c nh\u00e0 cung c\u1ea5p. Trong m\u1ed9t b\u00e1o c\u00e1o m\u1edbi, <a href=\"https:\/\/omdia.tech.informa.com\/topic-pages\/artificial-intelligence?utm_source=media&amp;utm_medium=pressrelease&amp;utm_campaign=AImarketmaturity\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Omdia<\/a>&nbsp;cho r\u1eb1ng tr\u00e1i ng\u01b0\u1ee3c v\u1edbi m\u1ed9t lo\u1ea1t c\u00e1c \u0111\u00e1nh gi\u00e1 nh\u00e0 cung c\u1ea5p v\u00e0 xu h\u01b0\u1edbng th\u1ecb tr\u01b0\u1eddng c\u00f4ng ngh\u1ec7 truy\u1ec1n th\u1ed1ng, c\u00e1c gi\u1ea3i ph\u00e1p Chatbot\/VDA s\u1ebd kh\u00f4ng b\u1ecb chi ph\u1ed1i b\u1edfi m\u1ed9t s\u1ed1 l\u01b0\u1ee3ng nh\u1ecf c\u00e1c nh\u00e0 cung c\u1ea5p l\u1edbn.<\/p>\n<div id=\"prni_dvprnejpgbd05left\" dir=\"ltr\"> <a href=\"https:\/\/saigonbiz.com.vn\/wp-content\/uploads\/2022\/10\/omdia-khong-co-cong-ty-nao-thong-linh-dich-vu-chatbot-tren-thi-truong.jpg\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" id=\"prnejpgbd05left\" title src=\"https:\/\/saigonbiz.com.vn\/wp-content\/uploads\/2022\/10\/omdia-khong-co-cong-ty-nao-thong-linh-dich-vu-chatbot-tren-thi-truong.jpg\" alt align=\"middle\"><\/a> <br \/><span><\/span> <\/div>\n<p>&#8220;C\u00f3 m\u1ed9t s\u1ed1 l\u00fd do d\u1eabn t\u1edbi m\u1ed9t th\u1ecb tr\u01b0\u1eddng gi\u1ea3i ph\u00e1p chatbot n\u0103ng \u0111\u1ed9ng,&#8221; <a href=\"https:\/\/omdia.tech.informa.com\/authors\/mark-beccue?utm_source=pr&amp;utm_medium=pressrelease&amp;utm_campaign=chatbotsvirtualdigassistant\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><span class=\"xn-person\">Mark Beccue<\/span>, Nh\u00e0 ph\u00e2n t\u00edch tr\u01b0\u1edfng c\u1ee7a Omdia<\/a>, cho bi\u1ebft, &#8220;Th\u1ee9 nh\u1ea5t, th\u1ecb tr\u01b0\u1eddng t\u1ed3n t\u1ea1i nhu c\u1ea7u li\u00ean t\u1ee5c \u0111\u1ed1i v\u1edbi c\u00e1c gi\u1ea3i ph\u00e1p nh\u1eb1m gi\u1ea3i quy\u1ebft m\u1ed9t lo\u1ea1t c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p, t\u1eeb c\u00e1c c\u00f4ng c\u1ee5 T\u1ef1 th\u1ef1c hi\u1ec7n (DIY) d\u00e0nh cho nh\u00e0 ph\u00e1t tri\u1ec3n chuy\u00ean nghi\u1ec7p v\u00e0 SaaS kh\u00f4ng c\u1ea7n l\u1eadp tr\u00ecnh \u0111\u1ec3 t\u00f9y bi\u1ebfn c\u00e1c gi\u1ea3i ph\u00e1p \u0111\u1ea7u cu\u1ed1i; th\u1ee9 hai, nhi\u1ec1u kh\u1ea3 n\u0103ng s\u1ebd c\u00f3 nh\u1eefng \u0111\u1ed9t ph\u00e1 m\u1edbi tr\u00ean th\u1ecb tr\u01b0\u1eddng b\u1edfi v\u00ec c\u00f4ng ngh\u1ec7 \u0111ang kh\u00f4ng ng\u1eebng ph\u00e1t tri\u1ec3n, \u0111\u1eb7c bi\u1ec7t l\u00e0 ti\u1ec1m n\u0103ng xu\u1ea5t hi\u1ec7n NLU gi\u00e1 c\u1ea3 ph\u1ea3i ch\u0103ng v\u00e0 ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o t\u1eeb c\u00e1c M\u00f4 h\u00ecnh Ng\u00f4n ng\u1eef l\u1edbn m\u00e3 ngu\u1ed3n m\u1edf (LLM), th\u1ee9 ba, t\u1ed5ng quy m\u00f4 th\u1ecb tr\u01b0\u1eddng khai th\u00e1c \u0111\u01b0\u1ee3c l\u00e0 r\u1ea5t l\u1edbn v\u00e0 r\u1ea5t ph\u1ee9c t\u1ea1p, \u0111\u01b0\u1ee3c d\u1eabn d\u1eaft b\u1edfi c\u00e1c \u0111\u1ed9ng l\u1ef1c th\u1ecb tr\u01b0\u1eddng r\u1ed9ng l\u1edbn \u0111\u1ed1i v\u1edbi CX v\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a lu\u1ed3ng c\u00f4ng vi\u1ec7c. C\u01a1 h\u1ed9i th\u1ecb tr\u01b0\u1eddng v\u1eabn c\u00f2n c\u00e1ch \u0111i\u1ec3m b\u00e3o h\u00f2a ho\u1eb7c ph\u1ed5 th\u00f4ng h\u00f3a r\u1ea5t xa, m\u1edf r\u1ed9ng c\u00e1nh c\u1eeda d\u1eabn t\u1edbi th\u00e0nh c\u00f4ng v\u00e0 th\u1ecbnh v\u01b0\u1ee3ng cho nhi\u1ec1u nh\u00e0 cung c\u1ea5p.&#8221;<\/p>\n<p>Omdia l\u01b0u \u00fd r\u1eb1ng c\u00e1c xu h\u01b0\u1edbng th\u1ecb tr\u01b0\u1eddng kh\u00e1c \u0111\u1ecbnh h\u00ecnh qu\u1ef9 \u0111\u1ea1o cho ng\u00e0nh Chatbot\/VDA, bao g\u1ed3m nhu c\u1ea7u v\u1ec1 c\u00e1c vai tr\u00f2 ng\u00e0y c\u00e0ng ph\u1ee9c t\u1ea1p c\u1ee7a chatbot, t\u1ea7m quan tr\u1ecdng ng\u00e0y m\u1ed9t t\u0103ng c\u1ee7a BPO v\u00e0 SI trong h\u1ec7 sinh th\u00e1i v\u00e0 t\u00ednh h\u1ee3p ph\u00e1p c\u1ee7a c\u00e1c k\u00eanh nh\u1eafn tin.&nbsp;&#8220;<a href=\"https:\/\/omdia.tech.informa.com\/OM023875\/Chatbots-amp-Virtual-Digital-Assistants-2022-Market-Trajectory-Forecasts?utm_source=pr&amp;utm_medium=pressrelease&amp;utm_campaign=chatbotsvirtualdigassistant\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Chatbots &amp; Virtual Digital Assistants 2022: Market Trajectory, Forecasts<\/a>&#8221; (B\u00e1o c\u00e1o Chatbot &amp; Tr\u1ee3 l\u00fd \u1ea3o n\u0103m 2022: d\u1ef1 b\u00e1o v\u1ec1 qu\u1ef9 \u0111\u1ea1o th\u1ecb tr\u01b0\u1eddng), xem x\u00e9t t\u1ea5t c\u1ea3 c\u00e1c v\u1ea5n \u0111\u1ec1 n\u00e0y v\u00e0 nhi\u1ec1u h\u01a1n n\u1eefa. B\u00e1o c\u00e1o s\u1ebd gi\u00fap \u0111\u1ed9c gi\u1ea3 hi\u1ec3u \u0111\u01b0\u1ee3c b\u1ed1i c\u1ea3nh th\u1ecb tr\u01b0\u1eddng kinh doanh Chatbot\/VDA \u0111ang chuy\u1ec3n \u0111\u1ed5i nhanh ch\u00f3ng b\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh c\u00e1c y\u1ebfu t\u1ed1 ch\u00ednh v\u00e0 r\u00e0o c\u1ea3n, xu h\u01b0\u1edbng th\u1ecb tr\u01b0\u1eddng, c\u00e1c tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng chi\u1ebfm \u01b0u th\u1ebf, nh\u1eefng nh\u00e2n v\u1eadt ch\u1ee7 ch\u1ed1t, t\u1ea1i sao h\u1ecd l\u1ea1i quan tr\u1ecdng nh\u01b0 v\u1eady v\u00e0 h\u1ecd nh\u1eadn \u0111\u1ecbnh nh\u01b0 th\u1ebf n\u00e0o v\u1ec1 th\u1ecb tr\u01b0\u1eddng. C\u00f4ng ty \u0111\u01b0a ra d\u1ef1 b\u00e1o v\u1ec1 chi ti\u00eau cho Chatbot\/VDA cho \u0111\u1ebfn n\u0103m 2026 v\u1edbi ph\u00e2n t\u00edch theo ng\u00e0nh d\u1ecdc v\u00e0 c\u00e1c khu v\u1ef1c.<\/p>\n<p><b>GI\u1edaI THI\u1ec6U V\u1ec0 OMDIA<br \/><\/b>Omdia, m\u1ed9t \u0111\u01a1n v\u1ecb tr\u1ef1c thu\u1ed9c Informa Tech, l\u00e0 m\u1ed9t nh\u00f3m nghi\u00ean c\u1ee9u v\u00e0 t\u01b0 v\u1ea5n c\u00f4ng ngh\u1ec7. Hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc v\u1ec1 th\u1ecb tr\u01b0\u1eddng c\u00f4ng ngh\u1ec7 k\u1ebft h\u1ee3p v\u1edbi th\u00f4ng tin chuy\u00ean s\u00e2u h\u1eefu \u00edch c\u1ee7a ch\u00fang t\u00f4i cho ph\u00e9p c\u00e1c t\u1ed5 ch\u1ee9c \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh ph\u00e1t tri\u1ec3n th\u00f4ng minh. \u0110\u1ec3 t\u00ecm hi\u1ec3u th\u00eam, h\u00e3y truy c\u1eadp <a href=\"http:\/\/www.omdia.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">www.omdia.com<\/a>.<\/p>\n<p><b>Li\u00ean h\u1ec7 truy\u1ec1n th\u00f4ng <br \/><\/b><span class=\"xn-person\">Fasiha Khan<\/span> \/ T: +44 7503 666806 \/ E: <a href=\"mailto:fasiha.khan@omdia.com\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">fasiha.khan@omdia.com<\/a><\/p>\n<p>\u1ea2nh &#8211; <a href=\"https:\/\/saigonbiz.com.vn\/wp-content\/uploads\/2022\/10\/omdia-khong-co-cong-ty-nao-thong-linh-dich-vu-chatbot-tren-thi-truong.jpg\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">https:\/\/saigonbiz.com.vn\/wp-content\/uploads\/2022\/10\/omdia-khong-co-cong-ty-nao-thong-linh-dich-vu-chatbot-tren-thi-truong.jpg<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>LONDON, ng\u00e0y 11 th\u00e1ng 10 n\u0103m 2022 \/PRNewswire\/ &#8212; M\u1ea3ng kinh doanh AI sinh l\u1eddi nh\u1ea5t th\u1ebf gi\u1edbi &#8211; Chatbot\/Tr\u1ee3 l\u00fd \u1ea3o &#8212; s\u1ebd v\u1eabn l\u00e0 th\u1ecb tr\u01b0\u1eddng thu\u1ed9c v\u1ec1 m\u1ed9t h\u1ec7 sinh th\u00e1i m\u1ea1nh m\u1ebd, \u0111a d\u1ea1ng c\u00e1c nh\u00e0 cung c\u1ea5p. Trong m\u1ed9t b\u00e1o c\u00e1o m\u1edbi, Omdia&nbsp;cho r\u1eb1ng tr\u00e1i ng\u01b0\u1ee3c v\u1edbi m\u1ed9t lo\u1ea1t c\u00e1c [&#8230;]\n","protected":false},"author":4,"featured_media":50415,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[2293],"tags":[],"class_list":["post-16530","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pr-newswire"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.6 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Omdia: Kh\u00f4ng c\u00f3 c\u00f4ng ty n\u00e0o th\u1ed1ng l\u0129nh d\u1ecbch v\u1ee5 chatbot tr\u00ean th\u1ecb tr\u01b0\u1eddng<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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