{"id":11976,"date":"2021-11-10T09:09:31","date_gmt":"2021-11-10T02:09:31","guid":{"rendered":"https:\/\/saigonbiz.com.vn\/?p=11976"},"modified":"2021-11-10T09:09:33","modified_gmt":"2021-11-10T02:09:33","slug":"vinpearl-dan-dau-ve-trai-nghiem-khach-hang-trong-linh-vuc-du-lich-khach-san","status":"publish","type":"post","link":"https:\/\/saigonbiz.com\/vn\/vinpearl-dan-dau-ve-trai-nghiem-khach-hang-trong-linh-vuc-du-lich-khach-san\/","title":{"rendered":"Vinpearl d\u1eabn \u0111\u1ea7u v\u1ec1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng trong l\u0129nh v\u1ef1c du l\u1ecbch – kh\u00e1ch s\u1ea1n"},"content":{"rendered":"\n

Vinpearl v\u1eeba \u0111\u01b0\u1ee3c KPMG c\u00f4ng b\u1ed1 l\u00e0 th\u01b0\u01a1ng hi\u1ec7u du l\u1ecbch kh\u00e1ch s\u1ea1n c\u00f3 v\u1ecb tr\u00ed cao nh\u1ea5t trong top 10 th\u01b0\u01a1ng hi\u1ec7u d\u1eabn \u0111\u1ea7u v\u1ec1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ea1i Vi\u1ec7t Nam n\u0103m 2021. H\u1ec7 th\u1ed1ng kh\u00e1ch s\u1ea1n ngh\u1ec9 d\u01b0\u1ee1ng \u2013 vui ch\u01a1i gi\u1ea3i tr\u00ed thu\u1ea7n Vi\u1ec7t qui m\u00f4 h\u00e0ng \u0111\u1ea7u khu v\u1ef1c \u0111\u1ea1t k\u1ebft qu\u1ea3 kh\u1ea3o s\u00e1t v\u01b0\u1ee3t tr\u1ed9i so v\u1edbi c\u00e1c doanh nghi\u1ec7p c\u00f9ng ng\u00e0nh ngay l\u1ea7n \u0111\u1ea7u ti\u00ean xu\u1ea5t hi\u1ec7n trong danh s\u00e1ch.<\/em><\/strong><\/p>\n\n\n\n

Theo b\u00e1o c\u00e1o th\u01b0\u1eddng ni\u00ean \u201cTr\u1ea3i nghi\u1ec7m Kh\u00e1ch h\u00e0ng xu\u1ea5t s\u1eafc nh\u1ea5t n\u0103m 2021\u201d c\u1ee7a h\u00e3ng ki\u1ec3m to\u00e1n h\u00e0ng \u0111\u1ea7u – nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 chuy\u00ean nghi\u1ec7p l\u1edbn nh\u1ea5t th\u1ebf gi\u1edbi KPMG, Vinpearl \u0111\u1ea1t th\u1ee9 h\u1ea1ng cao nh\u1ea5t trong l\u0129nh v\u1ef1c du l\u1ecbch v\u00e0 kh\u00e1ch s\u1ea1n, x\u1ebfp \u1edf v\u1ecb tr\u00ed th\u1ee9 3 trong top 10 th\u01b0\u01a1ng hi\u1ec7u h\u00e0ng \u0111\u1ea7u tr\u00ean th\u1ecb tr\u01b0\u1eddng. C\u00e1c v\u1ecb tr\u00ed c\u00f2n l\u1ea1i thu\u1ed9c v\u1ec1 c\u00e1c doanh nghi\u1ec7p d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh, b\u00e1n l\u1ebb, vi\u1ec5n th\u00f4ng\u2026 Trong \u0111\u00f3, FWD v\u00e0 Manulife l\u1ea7n l\u01b0\u1ee3t \u0111\u1ea1t 2 th\u1ee9 h\u1ea1ng cao nh\u1ea5t theo xu h\u01b0\u1edbng chung tr\u00ean th\u1ebf gi\u1edbi nhi\u1ec1u n\u0103m qua.<\/p>\n\n\n\n

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So v\u1edbi t\u1ed5ng \u0111i\u1ec3m trung b\u00ecnh c\u1ee7a to\u00e0n ng\u00e0nh \u0111\u01b0\u1ee3c kh\u1ea3o s\u00e1t, Vinpearl \u0111\u1ea1t k\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1 v\u01b0\u1ee3t tr\u1ed9i v\u1ec1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. Th\u01b0\u01a1ng hi\u1ec7u du l\u1ecbch ngh\u1ec9 d\u01b0\u1ee1ng \u2013 vui ch\u01a1i gi\u1ea3i tr\u00ed l\u1edbn nh\u1ea5t Vi\u1ec7t Nam \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 vinh danh x\u1ee9ng \u0111\u00e1ng nh\u1edd kh\u00f4ng ng\u1eebng theo \u0111u\u1ed5i chi\u1ebfn l\u01b0\u1ee3c n\u00e2ng cao tr\u1ea3i nghi\u1ec7m d\u1ecbch v\u1ee5, ti\u00ean phong \u0111\u00f3n \u0111\u1ea7u c\u00e1c xu h\u01b0\u1edbng v\u00e0 ki\u1ebfn t\u1ea1o ti\u00eau chu\u1ea9n ph\u1ee5c v\u1ee5 \u0111\u1eb3ng c\u1ea5p qu\u1ed1c t\u1ebf.<\/p>\n\n\n\n

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\u0110\u00e2y l\u00e0 k\u1ebft qu\u1ea3 kh\u1ea3o s\u00e1t chuy\u00ean s\u00e2u tr\u00ean 1.500 ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u1edf Vi\u1ec7t Nam b\u1eb1ng ph\u01b0\u01a1ng ph\u00e1p thu th\u1eadp th\u00f4ng tin v\u00e0 t\u00ednh to\u00e1n ch\u1ec9 s\u1ed1 \u201c\u0111i\u1ec3m tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng xu\u1ea5t s\u1eafc\u201d (CEE – Customer Experience Excellence score) theo ph\u01b0\u01a1ng ph\u00e1p \u0111\u00e1nh gi\u00e1 \u0111\u1eb7c bi\u1ec7t ch\u1eb7t ch\u1ebd v\u00e0 khoa h\u1ecdc c\u1ee7a h\u00e3ng ki\u1ec3m to\u00e1n KPMG. \u0110\u00e3 c\u00f3 h\u01a1n 90 th\u01b0\u01a1ng hi\u1ec7u trong v\u00e0 ngo\u00e0i n\u01b0\u1edbc \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 d\u1ef1a tr\u00ean 6 ti\u00eau ch\u00ed: ch\u00ednh tr\u1ef1c; gi\u1ea3i ph\u00e1p; k\u1ef3 v\u1ecdng; s\u1ef1 \u0111\u1ed3ng c\u1ea3m; c\u00e1 nh\u00e2n h\u00f3a; th\u1eddi gian v\u00e0 c\u00f4ng s\u1ee9c. Trong \u0111\u00f3, Vinpearl xu\u1ea5t s\u1eafc d\u1eabn \u0111\u1ea7u 90 th\u01b0\u01a1ng hi\u1ec7u v\u1ec1 ch\u1ec9 s\u1ed1 ch\u00ednh tr\u1ef1c, t\u1ea1o d\u1ef1ng ni\u1ec1m tin cho ng\u01b0\u1eddi ti\u00eau d\u00f9ng.<\/p>\n\n\n\n

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V\u1edbi k\u1ebft qu\u1ea3 n\u00e0y, Vinpearl tr\u1edf th\u00e0nh t\u00ean tu\u1ed5i d\u1eabn \u0111\u1ea7u trong l\u0129nh v\u1ef1c du l\u1ecbch \u2013 kh\u00e1ch s\u1ea1n g\u00f3p m\u1eb7t trong danh s\u00e1ch nh\u1eefng th\u01b0\u01a1ng hi\u1ec7u ti\u00ean phong v\u1ec1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ea1i Vi\u1ec7t Nam v\u00e0 v\u00e0o top to\u00e0n c\u1ea7u c\u1ee7a KPMG. C\u00e1c doanh nghi\u1ec7p \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 v\u01b0\u1ee3t tr\u1ed9i nh\u1edd tr\u1ea3i nghi\u1ec7m s\u1ed1, lu\u00f4n th\u1ea5u hi\u1ec3u v\u00e0 xem kh\u00e1ch h\u00e0ng l\u00e0 trung t\u00e2m c\u1ed1t l\u00f5i c\u1ee7a m\u1ecdi ho\u1ea1t \u0111\u1ed9ng. \u201cVinpearl \u0111\u00e3 h\u1ed7 tr\u1ee3 chu \u0111\u00e1o trong su\u1ed1t k\u1ef3 ngh\u1ec9 c\u1ee7a ch\u00fang t\u00f4i t\u1eeb khi ch\u00fang t\u00f4i \u0111\u01b0\u1ee3c \u0111\u00f3n t\u1ea1i s\u00e2n bay cho \u0111\u1ebfn to\u00e0n b\u1ed9 th\u1eddi gian t\u1ea1i khu ngh\u1ec9 d\u01b0\u1ee1ng. \u0110\u1ed9i ng\u0169 nh\u00e2n vi\u00ean c\u1ee7a Vinpearl r\u1ea5t chuy\u00ean nghi\u1ec7p, nhi\u1ec7t t\u00ecnh v\u00e0 cung c\u1ea5p nh\u1eefng d\u1ecbch v\u1ee5 cao c\u1ea5p nh\u1ea5t. Nh\u1edd Vinpearl, ch\u00fang t\u00f4i \u0111\u00e3 c\u00f3 m\u1ed9t k\u1ef3 ngh\u1ec9 tuy\u1ec7t v\u1eddi v\u00e0 \u0111\u00e1ng nh\u1edb\u201d.<\/em> – KPMG tr\u00edch d\u1eabn m\u1ed9t \u00fd ki\u1ebfn kh\u00e1ch h\u00e0ng trong b\u00e1o c\u00e1o.<\/p>\n\n\n\n

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Vinpearl \u0111\u01b0\u1ee3c ghi nh\u1eadn l\u00e0 m\u1ed9t trong nh\u1eefng th\u01b0\u01a1ng hi\u1ec7u ti\u00ean phong mang \u0111\u1ebfn cho kh\u00e1ch h\u00e0ng nh\u1eefng ti\u1ec7n \u00edch v\u00e0 d\u1ecbch v\u1ee5 \u0111\u1eb3ng c\u1ea5p v\u1edbi tr\u1ea3i nghi\u1ec7m s\u1ed1 trong b\u00e1o c\u00e1o KPMG… \u0110\u00e2y l\u00e0 chu\u1ed7i kh\u00e1ch s\u1ea1n \u2013 khu ngh\u1ec9 d\u01b0\u1ee1ng \u2013 gi\u1ea3i tr\u00ed \u0111\u1ea7u ti\u00ean t\u1ea1i Vi\u1ec7t Nam ra m\u1eaft c\u00f4ng ngh\u1ec7 nh\u1eadn di\u1ec7n khu\u00f4n m\u1eb7t d\u1ef1a tr\u00ean tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o. <\/p>\n\n\n\n

KPMG \u0111\u00e1nh gi\u00e1 \u201cc\u00f4ng ngh\u1ec7 \u01b0u vi\u1ec7t\u201d n\u00e0y gi\u00fap du kh\u00e1ch gi\u1ea3m thi\u1ec3u t\u1ed1i \u0111a th\u1eddi gian ch\u1edd \u0111\u1ee3i th\u1ee7 t\u1ee5c v\u00e0 qu\u00e1 tr\u00ecnh di chuy\u1ec3n gi\u1eefa c\u00e1c khu v\u1ef1c n\u1ed9i b\u1ed9 c\u1ee7a Vinpearl. Trong t\u01b0\u01a1ng lai, c\u00f4ng ngh\u1ec7 c\u00f2n h\u01b0\u1edbng \u0111\u1ebfn vi\u1ec7c cho ph\u00e9p kh\u00e1ch h\u00e0ng m\u1edf c\u1eeda ph\u00f2ng, truy c\u1eadp nhi\u1ec1u \u0111\u1eb7c quy\u1ec1n c\u1ee7a Vinpearl v\u00e0 s\u1eed d\u1ee5ng c\u00e1c d\u1ecbch v\u1ee5 gi\u1ea3i tr\u00ed kh\u00e1c\u2026 m\u00e0 kh\u00f4ng c\u1ea7n \u0111\u1ebfn th\u1ebb ph\u00f2ng ho\u1eb7c ph\u1ea3i t\u01b0\u01a1ng t\u00e1c tr\u1ef1c ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean kh\u00e1ch s\u1ea1n.<\/p>\n\n\n\n

\u0110\u1eb7c bi\u1ec7t, Vinpearl \u0111\u01b0\u1ee3c KPMG \u0111\u00e1nh gi\u00e1 cao khi mang \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m c\u00e1 nh\u00e2n h\u00f3a cho kh\u00e1ch h\u00e0ng VIP, cung c\u1ea5p d\u1ecbch v\u1ee5 th\u1ebb VIP Pearl Club \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p s\u1eb5n nhi\u1ec1u \u01b0u \u0111\u00e3i v\u00e0 tr\u1ea3i nghi\u1ec7m \u0111\u1eb7c bi\u1ec7t \u0111\u1ec3 du kh\u00e1ch c\u00f3 th\u1ec3 t\u1eadn h\u01b0\u1edfng t\u1ea1i t\u1ea5t c\u1ea3 c\u00e1c \u0111i\u1ec3m \u0111\u1ebfn Vinpearl. \u0110\u00e2y l\u00e0 l\u1ef1a ch\u1ecdn \u201cmay \u0111o\u201d cho nh\u1eefng du kh\u00e1ch b\u1eadn r\u1ed9n, \u0111i du l\u1ecbch v\u1edbi t\u1ea7n su\u1ea5t cao nh\u01b0ng kh\u00f4ng c\u00f3 th\u1eddi gian t\u00ecm ki\u1ebfm c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i.<\/p>\n\n\n\n

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V\u1edbi nh\u1eefng n\u1ed7 l\u1ef1c kh\u00f4ng ng\u1eebng ngh\u1ec9 trong \u0111\u1ea7u t\u01b0 x\u00e2y d\u1ef1ng, m\u1edf r\u1ed9ng h\u1ec7 th\u1ed1ng v\u00e0 n\u00e2ng c\u1ea5p d\u1ecbch v\u1ee5, KPMG ghi nh\u1eadn Vinpearl \u0111\u00e3 th\u00e0nh c\u00f4ng trong vi\u1ec7c kh\u1eb3ng \u0111\u1ecbnh v\u1ecb th\u1ebf l\u00e0 m\u1ed9t doanh nghi\u1ec7p n\u1ed9i \u0111\u1ecba d\u1eabn \u0111\u1ea7u trong ng\u00e0nh du l\u1ecbch Vi\u1ec7t Nam khi cung c\u1ea5p h\u1ec7 sinh th\u00e1i d\u1ecbch v\u1ee5 tr\u1ecdn v\u1eb9n t\u1eeb kh\u00e1ch s\u1ea1n, khu ngh\u1ec9 d\u01b0\u1ee1ng \u0111\u1ebfn s\u00e2n golf v\u00e0 c\u00f4ng vi\u00ean ch\u1ee7 \u0111\u1ec1, vui ch\u01a1i gi\u1ea3i tr\u00ed t\u1ea1i nhi\u1ec1u \u0111\u1ecba \u0111i\u1ec3m tr\u00ean to\u00e0n qu\u1ed1c. <\/p>\n\n\n\n

Sau 18 n\u0103m x\u00e2y d\u1ef1ng v\u00e0 ph\u00e1t tri\u1ec3n, Vinpearl hi\u1ec7n nay \u0111\u00e3 v\u01b0\u01a1n m\u00ecnh tr\u1edf th\u00e0nh th\u01b0\u01a1ng hi\u1ec7u d\u1ecbch v\u1ee5 du l\u1ecbch ngh\u1ec9 d\u01b0\u1ee1ng \u2013 gi\u1ea3i tr\u00ed l\u1edbn nh\u1ea5t Vi\u1ec7t Nam, s\u1edf h\u1eefu 45 c\u01a1 s\u1edf t\u1ea1i 17 \u0111\u1ecba danh du l\u1ecbch n\u1ed5i ti\u1ebfng tr\u00ean to\u00e0n qu\u1ed1c, trong \u0111\u00f3 c\u00f3 35 kh\u00e1ch s\u1ea1n, 3 c\u00f4ng vi\u00ean ch\u1ee7 \u0111\u1ec1 qui m\u00f4 v\u00e0 2 khu vui ch\u01a1i gi\u1ea3i tr\u00ed, 2 c\u00f4ng vi\u00ean b\u1ea3o t\u1ed3n v\u00e0 ch\u0103m s\u00f3c \u0111\u1ed9ng v\u1eadt b\u00e1n hoang d\u00e3, 4 s\u00e2n golf\u2026 Lu\u00f4n ti\u00ean phong d\u1eabn \u0111\u1ea7u trong ki\u1ebfn t\u1ea1o v\u00e0 n\u00e2ng t\u1ea7m d\u1ecbch v\u1ee5, h\u1ec7 sinh th\u00e1i Vinpearl \u0111em \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m t\u1ea5t-c\u1ea3-trong-m\u1ed9t v\u1edbi c\u00e1c qu\u1ea7n th\u1ec3 du l\u1ecbch 5 sao chu\u1ea9n qu\u1ed1c t\u1ebf qui m\u00f4 h\u00e0ng \u0111\u1ea7u khu v\u1ef1c.<\/p>\n\n\n\n

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Nhanh ch\u00f3ng th\u00edch \u1ee9ng v\u1edbi b\u1ed1i c\u1ea3nh m\u1edbi, to\u00e0n b\u1ed9 c\u00e1c c\u01a1 s\u1edf trong h\u1ec7 th\u1ed1ng Vinpearl \u0111\u1ec1u mang \u0111\u1ebfn s\u1ef1 an t\u00e2m cho du kh\u00e1ch v\u1edbi h\u00e0nh tr\u00ecnh tr\u1ea3i nghi\u1ec7m an to\u00e0n v\u00e0 tr\u1ecdn v\u1eb9n khi lu\u00f4n \u0111\u1ea3m b\u1ea3o tu\u00e2n th\u1ee7 nghi\u00eam ng\u1eb7t c\u00e1c quy \u0111\u1ecbnh ph\u00f2ng ch\u1ed1ng d\u1ecbch, duy tr\u00ec k\u00edch ho\u1ea1t l\u00e1 ch\u1eafn ba l\u1edbp ki\u1ec3m so\u00e1t t\u1ed1i \u0111a 24\/7 \u0111\u1ed3ng th\u1eddi \u00e1p d\u1ee5ng ti\u00eau chu\u1ea9n an to\u00e0n n\u00e2ng cao. N\u1ed9i khu c\u00e1c \u0111i\u1ec3m \u0111\u1ebfn tr\u00ean to\u00e0n h\u1ec7 th\u1ed1ng \u0111\u1ec1u \u0111\u01b0\u1ee3c \u0111\u1ea3m b\u1ea3o qui tr\u00ecnh v\u1ec7 sinh ph\u00f2ng d\u1ecbch ch\u1eb7t ch\u1ebd nh\u1ea5t t\u01b0\u01a1ng t\u1ef1 c\u00e1c th\u01b0\u01a1ng hi\u1ec7u kh\u00e1ch s\u1ea1n, ngh\u1ec9 d\u01b0\u1ee1ng qu\u1ed1c t\u1ebf.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Vinpearl c\u0169ng li\u00ean t\u1ee5c ra m\u1eaft c\u00e1c s\u1ea3n ph\u1ea9m m\u1edbi. N\u1ed5i b\u1eadt nh\u1ea5t n\u0103m 2021 l\u00e0 si\u00eau qu\u1ea7n th\u1ec3 ngh\u1ec9 d\u01b0\u1ee1ng \u2013 gi\u1ea3i tr\u00ed Ph\u00fa Qu\u1ed1c United Center t\u1ea1i \u0111\u1ea3o ng\u1ecdc, Ki\u00ean Giang v\u1edbi qui m\u00f4 d\u1eabn \u0111\u1ea7u khu v\u1ef1c v\u00e0 chu\u1ed7i tr\u1ea3i nghi\u1ec7m \u0111\u1ec9nh cao s\u00e1nh ngang v\u1edbi c\u00e1c \u0111i\u1ec3m \u0111\u1ebfn n\u1ed5i ti\u1ebfng th\u1ebf gi\u1edbi. Trong th\u1eddi gian t\u1edbi, Vinpearl c\u0169ng \u0111\u00e3 s\u1eb5n s\u00e0ng \u0111\u1ec3 \u0111\u01b0a \u0111\u1ebfn du kh\u00e1ch nh\u1eefng tr\u1ea3i nghi\u1ec7m m\u1edbi m\u1ebb, h\u1ea5p d\u1eabn ch\u01b0a t\u1eebng c\u00f3 \u1edf Vi\u1ec7t Nam nh\u01b0 t\u00e0u ng\u1ea7m v\u00f4 c\u1ef1c Vinpearl Submarine Nha Trang, Cung \u0111i\u1ec7n H\u1ea3i v\u01b0\u01a1ng h\u00ecnh r\u00f9a l\u1edbn nh\u1ea5t th\u1ebf gi\u1edbi t\u1ea1i VinWonders Ph\u00fa Qu\u1ed1c\u2026 V\u1edbi vai tr\u00f2 ti\u00ean phong trong ph\u00e1t tri\u1ec3n v\u00e0 n\u00e2ng cao v\u1ecb th\u1ebf du l\u1ecbch n\u1ed9i \u0111\u1ecba, Vinpearl kh\u00f4ng ng\u1eebng h\u01b0\u1edbng \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m \u0111\u1eb7c bi\u1ec7t v\u00e0 tr\u1ecdn v\u1eb9n nh\u1ea5t cho m\u1ecdi nh\u00e0.<\/p>\n\n\n\n

B\u00e1o c\u00e1o kh\u1ea3o s\u00e1t ng\u01b0\u1eddi ti\u00eau d\u00f9ng v\u1ec1 tr\u1ea3i nghi\u1ec7m c\u00e1 nh\u00e2n \u0111\u1ed1i v\u1edbi c\u00e1c th\u01b0\u01a1ng hi\u1ec7u tr\u00ean th\u1ecb tr\u01b0\u1eddng \u0111\u00e3 \u0111\u01b0\u1ee3c c\u00e1c c\u00f4ng ty th\u00e0nh vi\u00ean c\u1ee7a KPMG tr\u00ean to\u00e0n c\u1ea7u th\u1ef1c hi\u1ec7n trong 12 n\u0103m qua, v\u1edbi g\u1ea7n n\u1eeda tri\u1ec7u ng\u01b0\u1eddi \u0111\u01b0\u1ee3c ph\u1ecfng v\u1ea5n v\u00e0 4.000 th\u01b0\u01a1ng hi\u1ec7u \u0111\u01b0\u1ee3c kh\u1ea3o s\u00e1t, cung c\u1ea5p 4,7 tri\u1ec7u b\u00e0i \u0111\u00e1nh gi\u00e1 tr\u00ean 39 qu\u1ed1c gia. Ri\u00eang n\u0103m 2021, h\u00e3ng n\u00e0y \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i t\u1eeb h\u01a1n 8.000 ng\u01b0\u1eddi ti\u00eau d\u00f9ng t\u1ea1i 26 th\u1ecb tr\u01b0\u1eddng.<\/em> KPMG c\u00f3 tr\u1ee5 s\u1edf t\u1ea1i H\u00e0 Lan, l\u00e0 m\u1ed9t trong nh\u1eefng nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 chuy\u00ean nghi\u1ec7p l\u1edbn nh\u1ea5t th\u1ebf gi\u1edbi v\u00e0 \u0111\u01b0\u1ee3c xem l\u00e0 \u201cBig Four\u201d ng\u00e0nh ki\u1ec3m to\u00e1n, c\u00f9ng v\u1edbi PricewaterhouseCoopers (PwC), Ernst & Young (E&Y) v\u00e0 Deloitte Touche Tohmatsu (Deloitte).<\/em><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Vinpearl v\u1eeba \u0111\u01b0\u1ee3c KPMG c\u00f4ng b\u1ed1 l\u00e0 th\u01b0\u01a1ng hi\u1ec7u du l\u1ecbch kh\u00e1ch s\u1ea1n c\u00f3 v\u1ecb tr\u00ed cao nh\u1ea5t trong top 10 th\u01b0\u01a1ng hi\u1ec7u d\u1eabn \u0111\u1ea7u v\u1ec1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ea1i Vi\u1ec7t Nam n\u0103m 2021. H\u1ec7 th\u1ed1ng kh\u00e1ch s\u1ea1n ngh\u1ec9 d\u01b0\u1ee1ng \u2013 vui ch\u01a1i gi\u1ea3i tr\u00ed thu\u1ea7n Vi\u1ec7t qui m\u00f4 h\u00e0ng \u0111\u1ea7u khu v\u1ef1c \u0111\u1ea1t […]\n","protected":false},"author":2782,"featured_media":11979,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-11976","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-doi-song"],"yoast_head":"\nVinpearl d\u1eabn \u0111\u1ea7u v\u1ec1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng trong l\u0129nh v\u1ef1c du l\u1ecbch - kh\u00e1ch s\u1ea1n<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/saigonbiz.com\/vn\/vinpearl-dan-dau-ve-trai-nghiem-khach-hang-trong-linh-vuc-du-lich-khach-san\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vinpearl d\u1eabn \u0111\u1ea7u v\u1ec1 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng trong l\u0129nh v\u1ef1c du l\u1ecbch - 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